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AnswerAll-in-One Lexmark P3120 - Printer don't have a connection in XP mode

  • Saturday, November 07, 2009 10:02 AMTheR Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    Hello all!

    I've a little problem with my All-In-One device P3120 from Lexmark. I've managed to install the device in XP mode, since I found out that there are no Windows 7 or Vista drivers available. The installing progress had finished without any problems and I can also use the scanner unit - but the printer don't print anything! I get always a message that the printer don't have a connection with the computer, but that's of course wrong.
    I've tried also the newest XP driver from the Lexmark homepage, but the problem is still there.

    Now I have the question to the community here: Have somebody else here the same device with the same problem and maybe found out a solution? Or some general tips to get the printer printing?

    My OS: Windows 7 64-Bit Ultimate Edition
    Device: Lexmark P3120 (also called Lexmark 3100 Series in the device manager)

    Thanks to all upcoming answers and I'm hoping that someone can help me with the problem!

    Best regards,

    René
     

Answers

  • Monday, November 09, 2009 3:47 PMTheR Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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    Hi Nicholas Li,

    thank you for the link! I already tried the way there, but unfortuntly it didn't worked.

    After all, I got the printer working.

    In the device manager were three "Virtual PC Integration Device" devices with question marks as icons. First I thought, that this devices don't have to do anything with my printer, because the printer already shown up right in device manager.
    So I just tried to install for all three devices the printer driver and after a restart, the printer worked.

    I'm hoping that the solution is helpfully for others!

    Thanks anyway, Nicholas!

    Best regards
     

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  • Monday, November 09, 2009 10:52 AMNicholas LiMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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    Hi René,

     

    Regarding your question, please refer to “Scenario 3: Print from a virtual machine” of the following document:

     

    Windows Virtual PC Evaluation Guide

     

    Hope this helps. Thanks.

    Nicholas Li - MSFT
    • Proposed As Answer byPat Mok Monday, November 09, 2009 3:22 PM
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  • Monday, November 09, 2009 3:47 PMTheR Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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    Hi Nicholas Li,

    thank you for the link! I already tried the way there, but unfortuntly it didn't worked.

    After all, I got the printer working.

    In the device manager were three "Virtual PC Integration Device" devices with question marks as icons. First I thought, that this devices don't have to do anything with my printer, because the printer already shown up right in device manager.
    So I just tried to install for all three devices the printer driver and after a restart, the printer worked.

    I'm hoping that the solution is helpfully for others!

    Thanks anyway, Nicholas!

    Best regards
     
  • Tuesday, November 10, 2009 3:21 AMNicholas LiMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    Hi,

     

    I am glad to know this worked. Hope the information about how to make it work will also benefit other users who meet similar issues.

     

    In the future, if you need some help or if you have any feedbacks regarding our products, you are also welcome to post a new thread to our forum. It is always our pleasure to be of assistance.

     

    Thanks again.

    Nicholas Li - MSFT