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VPC7 install failure: Prior to restart

Answered VPC7 install failure: Prior to restart

  • Monday, May 18, 2009 5:44 PM
     
     
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    Hi everyone,
    I'm also unable to install update Windows6.1-KB958559-x64.msu (windows virtual pc beta). The install finishes with the following message: "The following updates were not installed: Update for Windows (KB)".

    My system info is as follows:
    OS: win7 64-bit rc1, downloaded from ms website
    Processor: Intel Core2Duo E8200 @ 2.66 GHz with Intel Virtualization Technology enabled from bios
    RAM: 4GB
    MB: Gigabyte GA-P35-DS4, rev. 2.0

    There is an additional update that is not installing: KB970420. It fails with error code 80070308.

    Please let me know if I should send you log files or any other info.

    Thanks!
     

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  • Wednesday, May 20, 2009 10:48 AM
     
     
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    Hi,

    Can you search for vpcshellreg.exe in %windir%\winsxs folder?

    If its present, then do the following:
    Open command prompt As Administrator, and navigate to the folder in winsxs containing vpcshellreg.exe.
    run: vpcshellreg.exe vmcprops.propdesc -register
    And let us know the output.


    If its not present in winsxs, let us know.

    Thanks.


     
  • Wednesday, May 20, 2009 5:21 PM
     
     
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    Hi,

    the file you mentioned is not found on my machine.
     
  • Wednesday, May 20, 2009 5:34 PM
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    We would like you to mail those to you then.
    Please send mail to wcvdata@microsoft.com from your mail id, where we can send you files.

    Please mention this thread URL in the mail.
    Thanks, -Vinod -- "This posting is provided "AS IS" with no warranties, and confers no rights. You assume all risk for your use."
     
  • Wednesday, May 20, 2009 5:44 PM
     
     
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    Email sent.  Once I get this file, what should I do with it?
     
  • Wednesday, May 20, 2009 7:55 PM
     
     
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    Hi,
    I have the same problem when installing Virtual PC. Setup cancels at about 90% and reverts the changes. vpcshellreg returns the following:

    [VPCSHELLREG] [Info] The KnownFolder is registered

    Thanks for your help
    Stephan
     
  • Thursday, May 21, 2009 4:22 AM
     
     
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    Hi,

    Please zip %windir%\logs\cbs\cbs.log and send it.
    We would like to confirm if this is the same issue as was reported earlier.

    Thanks,
    Madhura
     
  • Thursday, May 21, 2009 5:59 AM
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    Thanks Stephan.

    Suinogard, stardust007, Anonymous14870
    Can you also please send mail to wcvdata@microsoft.com?
    We will send you invitation for connect and request to try follow up instructions.

    Please mention following in the mail
    - Thread URL
    - Your screen name
    - Real name
    Thanks, -Vinod -- "This posting is provided "AS IS" with no warranties, and confers no rights. You assume all risk for your use."
     
  • Thursday, May 21, 2009 6:50 AM
     
     
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    Hi,
    I tried to send you an email, but failed: 
    This is an automatically generated Delivery Status Notification.
    
 
    
Delivery to the following recipients failed.
    
 
    
       wvcdata@microsoft.com
     
  • Thursday, May 21, 2009 8:37 AM
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    Send to wcvdata@microsoft.com (i miss typed wvc instead of wcv)
    Please mention following in the mail
    - Thread URL
    - Your screen name
    - Real name

    Thanks, -Vinod -- "This posting is provided "AS IS" with no warranties, and confers no rights. You assume all risk for your use."
     
  • Thursday, May 21, 2009 3:28 PM
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    Stephan,

    On the Win7 host machine could you Start->Run->ncpa.cpl and then for each network adapter that you have do right-click, Properties and give a count of number of entries you see in the table above [Install] [Uninstall]?

    Gaurav
     
  • Thursday, May 21, 2009 4:17 PM
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    Stephan,

     Also please attach the output of netsh dump > text.txt . You can mail us this data at wcvdata@microsoft.com 
    Thanks, Vrijesh Kothari **** This posting is provided AS IS with no warranties, and confers no rights. You assume all risk for your use.
     
  • Friday, May 22, 2009 3:22 PM
     
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    stardust007, please send %windir%\logs\cbs\cbs.log in a zip file to wcvdata@microsoft.com


    Please mention following in the mail

    - Thread URL
    - Your screen name
    - Real name
    - email ID
     
  • Monday, July 06, 2009 11:23 AM
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    stardust007,

    Thanks for your email dated July 1, 2009. Please send us cbs.log file for the failed install attempt after you had restarted your Win7 machine to wcvdata@microsoft.com.

    Nitin
     
  • Wednesday, July 08, 2009 3:50 AM
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    stardust007,

    Could you also send to wcvdata@microsoft.com the following files:
    %windir%\winsxs\*.xml
    %windir%\system32\config\COMPONENTS

    It will help us debug the issue further as we have gained some useful information from the previous logs you sent.

    We appreciate you helping us out.

    Gaurav
     
  • Wednesday, July 08, 2009 8:09 AM
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    stardust007,

    Also send us:
    - value of 'SetupExecute' registry key under HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager. You can use regedit.exe to see the value.
    - poqexec.log from %windir%\winsxs\poqexec.log

    Thanks,

    Gaurav
     
  • Thursday, December 24, 2009 12:27 PM
     
     
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    was there ever a resolution to this issue. I am getting the same problem.