Windows Intune Monitoring Agent (x64) (Error Code: 0x80070643)

• Saturday, March 10, 2012 4:54 PM

   

   
  

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  All,

  I have InTune installed on about 5 computers at a local business that I support. All have been working fine up until this past week. Only one has been giving me an error when attempting to install Windows Intune Monitoring Agent (x64) (Error Code: 0x80070643). Up until this past week I was getting no error messages from any of the clients. The client in question is running Windows 7 Pro x64.

  I have looked up the error code and tried all the methods on: http://support.microsoft.com/kb/976982 (both the FixIt and .Net 4 repair)

  I have also tried other suggestions that I've found when searching up the error code on Google and Bing.  No luck.

  When I tried to manually remove all the InTune software using either the automatic scripts or manually uninstalling each as specified on http://onlinehelp.microsoft.com/en-au/windowsintune/hh127721.aspx only the InTune Monitoring Agent is left behind.

  If I try to uninstall the Windows InTune Monitoring Agent, I eventually receive the error message: A network error occurred while attempting to read from the file: C:\Windows\Installer\MonitoringSetup.msi

  I click OK and the uninstaller exits. I've ran chkdsk on the C: drive and there was no file system corruption. I cannot find the MonitoringSetup.msi file on another Windows 7 system to try to place it in the location it is looking for.

  I have tried to uninstall all the other InTune software and reinstall it, but no luck with this either.

  What can I do to resolve this issue?

  
  
  
  
  

  • Edited by TC10284 Saturday, March 10, 2012 4:54 PM
  • Edited by TC10284 Saturday, March 10, 2012 4:56 PM
  • Edited by TC10284 Saturday, March 10, 2012 4:57 PM
  • Edited by TC10284 Saturday, March 10, 2012 4:58 PM
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