Tuesday, October 30, 2012 7:46 PM
Tuesday, October 30, 2012 8:05 PMModerator
When you created your Windows Intune account you had the option to sign-in with your Office 365 account.
That would've put the two accounts on the same ID and allowed you to share users, directory sync, etc.
You can cancel your current Windows Intune account and re-create a new one with the ID you use with Office 365 to get this working. However you'll need to retire and re-enroll any machines you have enrolled in the current Windows Intune Account.
Jon L. -MSFT
- Marked As Answer by 365 questions Tuesday, October 30, 2012 8:16 PM
Tuesday, October 30, 2012 8:16 PM
Ok, thanks - I just wanted to verify there ins't any way of synchronizing the different tenants after they were created with different accounts. Thanks.
Monday, November 19, 2012 9:13 PM
Is there a specific Office 365 ID that needs to be used? For example, if I create a new Intune Tenant with my email address - does my address need to be an Office 365 Administrator account, can it be any user account or does it have to be a special ID - like the Technical Contact email address? Thanks.
Monday, November 19, 2012 10:31 PMModerator
It would need to be a Global Administrator on the account to make the connection. (email@example.com) or your vanity domain if you brought one in and set a user as a global admin.
Jon L. - MSFT
- Marked As Answer by 365 questions Wednesday, November 28, 2012 10:12 PM
Wednesday, November 28, 2012 10:12 PM
Ok thanks for answering my question.
Thursday, February 28, 2013 1:23 AM
I am trying to sign up to intune using my existing global administrator account for Office 365 for my company - however it has issues. "Sorry! we can't process your request right now. the service is temporarily offline for maintenance or we're investigating a problem."
If i click past this using the navigation links at the top of the page - i can get to the licencing page, but I'm not given any option to purchase anything!
Thursday, February 28, 2013 3:11 AMModerator
I saw and responded to your other thread. This sounds like a cookie/browser issue, which is a known issue.
Sign out of all Intune Portals, close your browser and reopen. If that doesn't resolve, try clearing your cookies.
Jon L. - MSFT
Monday, March 25, 2013 5:42 PM
I am having somewhat the same issue. However, if I retire my 'old' tenant, and try to re-enroll, I get a statement that the device is already enrolled, but I cant find it in either the 'old' management console or the 'new' ?