Monday, October 08, 2012 8:51 PM
I downloaded Windows 8 Professional, as an ISO and installed it onto a new computer from the Windows Intune Admin / Management. After the installation was complete, I cannot seem to enter a product key, nor can i activate the computer. The error code that comes back:
The software licensing service reported that the product could not be activated. No key management Service (KMS) could be contacted. Please see the application log for additional information.
Monday, October 08, 2012 10:36 PMModerator
Can you try running this from an Administrator Command Prompt:
At the command prompt, type the following commands:
slmgr.vbs -ipk <your product key here>
Hit Enter on your keyboard then type:
Let me know if that works,
Tuesday, October 09, 2012 11:43 AMJon - thank you that's all I needed to do. That worked.
Wednesday, February 20, 2013 7:07 AM
downloaded Windows 8 Professional, as an ISO in 2012 and installed it onto a new computer from TechNet. PC crashed an reloaded about 2 months ago. I initially ran into a problem with both Office 2013 AND Windows 8 Pro 64 Bit where I was unable to Activate. I have since reverted to Office 2010 with my focus on activating 8 Pro. I have spent hours on (2 Seperate) Chat sessions with TecthNet person.
My Computer -Properties displays: Product ID Not available.
I tried "slmgr.vbs -ipk <your product key here>" to no avail . Eror messages states : 0XC004f050.
My subscriber ID is Subscriber ID:1203515177.
The Tech and I parted ways for the 2nd time with no solution. Here is the partial dialogue we had. I apologize to everyone about this long thread. I have eliminated product keys for security purposes:
Conversation Late Last Night:
Noah: Your product key is valid.
David Kay: I do not have media. Tell me how to enter the key and I will send you error message.
Noah: Press <Windows+R> to enter run box, and then input <SLUI 4> to change product key.
Noah: SLUI 3
Noah: Not 4.
David Kay: I found this:
David Kay: en_windows_8_x64_dvd_915440
Noah: This is the right file name.
Noah: Okay, you may follow my instruction to change product key.
Noah: Press <Windows+R> to enter run box, and then input <SLUI 4> to change product key
Noah: Or you could move your mouse to the left corner of your screen, then right click, there is <run>, click that and then input <slui 3>
Noah: After that, paste your product key in the activation wizard, make a screenshot first.
Noah: And then click Activate button.
Noah: If there is any error, make another screenshot and send them to me.
David Kay: Sent
Noah: As I mentioned, you may input SLUI 3.
Noah: Not SLUI 4
David Kay: OK
Noah: I reply your Email, and that is the wizard after input SLUI 3?
David Kay: sent
Noah: Not that.
Noah: Input SLUI 3.
David Kay: This is what happens when enter SLUI 3
Noah: SLUI 3 is not this telephone activation.
Noah: SLUI 3 will let you change product key.
Noah: One second.
Noah: What about SLUI 4?
David Kay: "Find phone numbers for this activation".
Noah: Yes, that is SLUI 4
Noah: Now you may close that window.
Noah: And then input SLUI 3 in your run command.
David Kay: That worked. Stay tuned.
David Kay: sent ((message generated was 0x8004e108 ..Token store contains invalid hash)
Noah: Did you make the screenshot before you click that Activate button?
David Kay: after
Noah: Would you like to do that again?
Noah: (Supplied Product key)
Noah: Copy this product key.
Noah: Just to confirm another thing, you install this Windows 8 Professional by using ISO file from TechNet site, right?
Noah: Not OEM product.
David Kay: OK. But I just tried Product Key with same result. Stand by.
Noah: No, you may copy and paste.
Noah: Not type.
David Kay: It states product key works then I get the token error.
Noah: Control Panel\System and Security\System
Noah: Please find this.
Noah: Windows Properties, and then send screenshot to me.
Noah: Right click my computer, and then <properties>
David Kay: sent
Noah: I have checked your error, it seems that your installation media come across some problem, just to confirm that, you install this Windows 8 Professional by using ISO file from TechNet site, right?
David Kay: Please don't say "Wipe and Reload"
Noah: Still checking.
Noah: I am sorry for that I could not locate useful information about your issue, you may try to reinstall or revert back to your OEM laptop, you could also post your question in this forum:
I don't know where Noah came up with "revert back to your OEM laptop". He also told me that there was an issue at TechNet with en_windows_8_x64_dvd_915440 download. Is that true?
Bottom line..product keys good. Both Noah and dialog box during attempted install validate this. I will pursue Office 2013 activation issue once this issue is resolved. Please help.
Wednesday, February 20, 2013 3:24 PMModerator
The ISO you receive as part of a Windows Intune paid subscription should have no issues being activated with the script I provided above.
If you received your ISO elsewhere, then you'll need to engage Windows 8 support.
Jon L. - MSFT
Thursday, February 21, 2013 2:17 AM
Is a TechNet and an Windows Intune paid subscription the same thing or do I go to another location in the Forums to get help? If they are the same you can see the the TechNet worker supplied me with a w8itpro hyperlink above.
Thursday, February 21, 2013 5:48 PMModerator
No, technet and Windows Intune are two different things. Windows Intune is cloud based Device Management Service you subscribe to. Technet is a online resource for information regarding Microsoft products and tools.
Jon L. - MSFT
Tuesday, April 09, 2013 6:45 PMWorks great!!