Answered Intune not finding malware/adware

  • Thursday, October 04, 2012 2:45 PM
     
     
    We've seen on several occasions where Intune is not able to remove adware or malware that a competing can, like Malwarebytes.  Any suggestions on Intune tweaks or otherwise to address this concern? 

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  • Thursday, October 04, 2012 5:38 PM
    Moderator
     
     Answered

    Hi Greg,

    If you find malware on your system that Windows Intune Endpoint Protection is unable to find/remove please submit the files here:

    https://www.microsoft.com/security/portal/

    Click the "submit a sample" link and follow the instructions.

    Thanks,

    Jon L. -MSFT

  • Friday, October 05, 2012 3:34 PM
     
     

    You're going to find that Intune isn't going to be able to fine/remove everything. We use Intune along with Malwarebytes and have been quite happy. Before we were using Trend, and once we switched over to Intune there were at least half a dozen instances where Malwarebytes missed stuff as well. I find the combo of these two pretty effective against getting malware infections.

    -Ryan