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Intune Wave D - New enrolled devices not showing up in "Ungrouped Devices"

Answered Intune Wave D - New enrolled devices not showing up in "Ungrouped Devices"

  • Tuesday, February 12, 2013 11:45 AM
     
     
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    Dear All,

    Normally when enrolling new devices with the Intune client, these devices should show up in the "Ungrouped Devices".  Since this week, with the release of Intune Wave D, this is not the case anymore.

    Additionally, devices which were located in the "Ungrouped Devices" have disappeared from that group (Total Devices: 0) since the upgrade from Wave C to Wave D (version 4.0.11124.0).

    This is a quiet annoying situation as we cannot see anymore which new PC's have installed the Intune client.

    Anyone else has seen this issue?

    Thank you,

    Dirk

     

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  • Tuesday, February 12, 2013 7:07 PM
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    Hi Dirk,

    This was a change in our latest release.  New computers now are displayed in the "All Computers" group when they enroll in the service.

    Thanks,

    Jon L. - MSFT

     
  • Wednesday, February 13, 2013 8:33 AM
     
     
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    Hello Jon,

    This was definitely a change since the latest release, but it is not an answer to the problem we still have. How can we see now which new devices are enrolled? The "Ungrouped Devices" group was very useful, because it gave us the possibility to identify those devices which didn't belong to any other group. We could then move those devices to a group where they should belong.

    There is no filter (as far as I can see) to filter out devices not belonging to a group, neither is there a report where group membership is included. If this was a change, why is the "Ungrouped Devices" group still there?

    So for me, the problem is not solved.

    Dirk

     
  • Monday, February 18, 2013 5:02 PM
     
     
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    Hi Dirk,

    Are they going into some other group you have setup in your instance or are they not showing up at all in any group?  We had an issue in Wave C (we are still on Wave C for some reason) where new computers were being placed in a group other than the ungrouped devices group. We never found a solution to this problem in working with support.  We ended up deleting the group that kept receiving the new "ungrouped computers" and this seemed to " resolve" it for us.

     
  • Tuesday, February 19, 2013 2:45 PM
     
     
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    Hello Carfand,

    I explain the situation as we knew it with Intune Wave C:

    1. All new computers enrolled in Intune where automatically put into the group "Ungrouped Devices"

    2. We created several other groups (linked to our retailer network) and than moved these devices from "Ungrouped Devices" to the appropriate group. This way we can easily identify which devices belongs to which retailer.

    The "Ungrouped Devices" group was also a good method to find out which devices where not belonging to any custom made group and additionally to check if new Intune clients were installed. Since Intune Wave D, devices which were still in the "Ungrouped Devices" group disappeared. They are now member of the "All Computers" group. 

    

    So the devices are still there, unfortunately there is no easy way or filter to find out now which devices just enrolled the Intune service.

    The official answer from Microsoft is: "The issue you are describing is by design with our latest release.  All computers should now be going to the All Computers Group in the Admin Console. We have opened a request with our Engineering Group to remove the "Ungrouped Devices" group as it appears to have no value going forward."

    So I am a bit disappointed that this functionality has been removed without giving an alternative (like e.g. a filter)

    Dirk

     
  • Monday, March 04, 2013 5:00 PM
     
     
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    I also used the Ungrouped Devices for new PC's that our other tech's never assigned to a group and used this ALOT!  I hope MS will re-consider and bring this back cause this has business case to keep this group!