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Can't install Intune on PC formerly running System Center Endpoint Protection

Answered Can't install Intune on PC formerly running System Center Endpoint Protection

  • Thursday, January 03, 2013 1:42 AM
     
     
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    I have a system which was running Microsoft System Center Endpoint Protection 2012. I want to manage this PC using Windows Intune, so I uninstalled System Center Endpoint Protection and ran Windows_Intune_Setup.exe. Setup fails with the following error:

    I have confirmed that SCCM does not appear in the list of installed programs. I also rebooted and tried the install again with the same result. I assume there is some remnant of SCCM that Windows Intune setup is detecting, but I don't know what it is or how to remove it.

    Any ideas on how to resolve?

    Thank you,

    Neil

     

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  • Thursday, January 03, 2013 3:53 PM
     
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    Only thing I could find was running the following command for uninstall.

    ccmsetup /uninstall

    • Marked As Answer by Model Citizen Thursday, January 03, 2013 7:27 PM
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  • Thursday, January 03, 2013 4:40 PM
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    Hi Ryan,

    That error isn't referring to SCEP, it's referring to the SCCM Client installed on the machine.  SCCM and Windows Intune Clients cannot run side-by-side.  SCCM Client won't show up in the Add/Remove Programs.

    Once you remove SCCM Client as you stated above you should have no issues installing Windows Intune.

    Thanks,

    Jon L. - MSFT

     
  • Thursday, January 03, 2013 7:34 PM
     
     
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    Thank you, Jon and Ryan. Running c:\Windows\ccmsetup\ccmsetup.exe /uninstall did the trick!

    Notes:

    • ccmsetup.exe /uninstall may take 30-60 seconds to and does not provide any indication when it's finished.
    • If Windows_Intune_Setup.exe refuses to run due to another pending installation, ccmsetup.exe is still running. Wait a minute or two and try again.

    - Neil