inetcomm.dll causes crash when transferring html files to ftp with preview window open.

• Friday, July 10, 2009 2:02 AM

   

   
  

  0
  I use SmartFTP on my 64 bit windows server 2008 enterprise machine.
  
  Currently when I use SmartFTP to transfer html files over to ftp sites.
  
  When I do this under this pc windows crashes with a SmartFTP has stopped working error.
  
  I have contacted SmartFTP first as I have a support agreement with them for their software however even under the latest beta build of their software this still occurs.
  
  I have also provided them with a dump report from the windows debugging tools which was 600 MB+ .
  
  After providing them with this set of files the response from their developer is as follows:
  
  

  Hello Addison ..
  
  
  Thank you. I got the dump you can delete it if you want.
  
   
  
  In case you are interested the stack trace is below. It looks like the crash is actually in the inetcomm.dll from MS. Does it happen with every HTML file you have in the preview? Or just with some particular files?
  
   
  
  BTW: Do you have the SP2 for Vista installed?
  
  
  Regards,
  
  Mat
  
   
  
   
  
  >             inetcomm.dll!CHtmlPreviewer::IsMessagePhishing()  + 0x1cf bytes        
  
                  inetcomm.dll!CBody::_InitPhishing()  + 0xa1 bytes          
  
                  inetcomm.dll!CBody::OnDocumentReady()  + 0x24b bytes          
  
                  inetcomm.dll!CBody::Exec()  + 0xbe bytes          
  
                  mshtml.dll!CTExec()  + 0x77 bytes           
  
                  mshtml.dll!CMarkup::OnLoadStatusParseDone()  - 0x16bd3 bytes           
  
                  mshtml.dll!CMarkup::OnLoadStatus()  + 0x33c8 bytes   
  
                  mshtml.dll!CProgSink::DoUpdate()  + 0x28f4 bytes         
  
                  mshtml.dll!GlobalWndOnMethodCall()  - 0x24972 bytes               
  
                  mshtml.dll!GlobalWndProc()  + 0xc5 bytes          
  
                  user32.dll!UserCallWinProcCheckWow()  + 0x10a bytes
  
                  user32.dll!CallWindowProcAorW()  + 0x7c bytes               
  
                  user32.dll!CallWindowProcW()  + 0x18 bytes      
  
                  SmartFTP.exe!_AfxActivationWndProc(HWND__ * hWnd=0x0000000000510df0, unsigned int nMsg=0x00008002, unsigned __int64 wParam=0x0000000000000000, __int64 lParam=0x0000000000000000)  Line 463 + 0x17 bytes   C++
  
                  user32.dll!UserCallWinProcCheckWow()  + 0x10a bytes
  
                  user32.dll!DispatchMessageWorker()  + 0x10a bytes      
  
                  comctl32.dll!CheckForDragBeginEx()  + 0x113 bytes        
  
                  comctl32.dll!CLVMouseManager::HandleMouse()  + 0x9f6 bytes             
  
                  comctl32.dll!CListView::WndProc()  + 0x9cd bytes           
  
                  comctl32.dll!CListView::s_WndProc()  + 0x6c4 bytes       
  
                  user32.dll!UserCallWinProcCheckWow()  + 0x10a bytes
  
                  user32.dll!CallWindowProcAorW()  + 0x7c bytes               
  
                  user32.dll!CallWindowProcW()  + 0x18 bytes      
  
                  comctl32.dll!CallOriginalWndProc()  + 0x1d bytes             
  
                  comctl32.dll!CallNextSubclassProc()  + 0x8d bytes           
  
                  comctl32.dll!DefSubclassProc()  + 0x7c bytes      
  
                  shell32.dll!DefSubclassProc()  + 0x46 bytes         
  
                  shell32.dll!CDefView::s_ListViewSubclassWndProc()  + 0xa3 bytes          
  
                  comctl32.dll!CallNextSubclassProc()  + 0x8d bytes           
  
                  comctl32.dll!MasterSubclassProc()  + 0xe1 bytes              
  
                  user32.dll!UserCallWinProcCheckWow()  + 0x10a bytes
  
                  user32.dll!CallWindowProcAorW()  + 0x7c bytes               
  
                  user32.dll!CallWindowProcW()  + 0x18 bytes      
  
                  SmartFTP.exe!CWnd::DefWindowProcW(unsigned int nMsg=0x00000201, unsigned __int64 wParam=0x0000000000000001, __int64 lParam=0x00000000002d005e)  Line 1050              C++
  
                  SmartFTP.exe!CWnd::WindowProc(unsigned int message=0x002d005e, unsigned __int64 wParam=0x0000000004cbf210, __int64 lParam=0x0000000000462910)  Line 1756 + 0x14 bytes     C++
  
                  SmartFTP.exe!CShellDefView::CShellListView::WindowProc(unsigned int message=0x00000001, unsigned __int64 wParam=0x0000000000462910, __int64 lParam=0x000000014007627d)  Line 550 C++
  
                  SmartFTP.exe!AfxCallWndProc(CWnd * pWnd=0x00000000007a0c14, HWND__ * hWnd=0x00000000002d005e, unsigned int nMsg=0x00000201, unsigned __int64 wParam=0x0000000000000000, __int64 lParam=0x00000000002d005e)  Line 240 + 0x16 bytes     C++
  
                  SmartFTP.exe!AfxWndProc(HWND__ * hWnd=0x0000000000000000, unsigned int nMsg=0x3fc40000, unsigned __int64 wParam=0x0000000000000000, __int64 lParam=0x000000013fc40000)  Line 402 + 0x16 bytes        C++
  
                  user32.dll!UserCallWinProcCheckWow()  + 0x10a bytes
  
                  user32.dll!DispatchMessageWorker()  + 0x10a bytes      
  
                  SmartFTP.exe!AfxInternalPumpMessage()  Line 183       C++
  
                  SmartFTP.exe!CWinThread::Run()  Line 634         C++
  
                  SmartFTP.exe!AfxWinMain(HINSTANCE__ * hInstance=0x0000000000000000, HINSTANCE__ * hPrevInstance=0x0000000000000000, wchar_t * lpCmdLine=0x000000013fc40000, int nCmdShow=0x00000001)  Line 47 + 0xd bytes            C++
  
                  SmartFTP.exe!__tmainCRTStartup()  Line 263 + 0x21 bytes          C

  This error has been occuring since 14th February.
  
  They have also been able to reproduce this issue on a newly configured 2008 server.
  
  I would like some help to resolve and fix this issue as it is an extremem hinderence causing me to either close the preview window constantly as I use it regularly or to use my laptop to do all my ftp work on which is also not the best.
  
  I would appreciate some help on this issue.

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  I.T. Construct admin@itconstruct.com.au http://itconstruct.com.au