I am not sure if this is the right place for this question, if not i am asking the Moderator to move it to proper place.
So, We have a Software Assurance Contract and we get 6 free support cases to use whenever a problem occur.
My question is: are these cases per year? The counter is resetting each time when a calendaristic year turns on?
Thanks for your post.
I would recommend that you contact the MS Activation Center. They are the best resources for such issue.
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