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Software Assurance - question about free support case

Answered Software Assurance - question about free support case

  • Monday, December 03, 2012 1:26 PM
     
     
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    Hi All,

    I am not sure if this is the right place for this question, if not i am asking the Moderator to move it to proper place.

    So, We have a Software Assurance Contract and we get 6 free support cases to use whenever a problem occur.

    My question is: are these cases per year? The counter is resetting each time when a calendaristic year turns on?

    Thanks,

     

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