I have 2012 Server Standard Eval, but i ordered the wrong license Received (Std Add Lic No Key
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Friday, December 07, 2012 2:21 PM
We have 2012 Server Standard running in Eval, so we ordered the license sticker,but we received the sticker thats says :
Windows Server 2012Std Add Lic No Key
What can we do ?
- Moved by Santosh BhandarkarMicrosoft Community Contributor, Moderator Friday, December 07, 2012 8:25 PM WS 2012 related (From:General)
- Changed Type Jeremy_WuMicrosoft Contingent Staff, Moderator Tuesday, December 11, 2012 2:46 AM
- Changed Type Arthur_LiMicrosoft Contingent Staff, Moderator Thursday, January 10, 2013 5:34 AM
All Replies
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Friday, December 07, 2012 2:28 PM
Please contact Microsoft license team who give better solutions to all licensing related queries.
OS Licensing:
- For licensing questions, I suggest you contact Microsoft Licensing Center for detailed explanation. http://www.microsoft.com/licensing/contact-us.aspx
- Please call 1-800-426-9400 (select option 4), Monday through Friday, 6:00 A.M. to 5:30 P.M. (PST) to speak directly to a Microsoft licensing specialist. Worldwide customers can use the Guide to Worldwide Microsoft Licensing Sites http://www.microsoft.com/licensing/index/worldwide.asp to find contact information in their locations.
Thank you for understanding.
Regards, Ravikumar P
- Proposed As Answer by Santosh BhandarkarMicrosoft Community Contributor, Moderator Friday, December 07, 2012 8:25 PM
- Marked As Answer by Arthur_LiMicrosoft Contingent Staff, Moderator Thursday, January 10, 2013 5:34 AM
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Friday, December 07, 2012 3:53 PMWe did not use the original sticker yet.
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Friday, December 07, 2012 8:25 PMModerator
I agree with Ravikumar. Please contact MS License team.
Thanks
Regards, Santosh
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- Proposed As Answer by Jeremy_WuMicrosoft Contingent Staff, Moderator Monday, December 10, 2012 2:17 AM
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Sunday, December 09, 2012 6:27 PMModerator
Hi,
I also suggest to contact Microsoft License Team directly for better support.
In addition, this article is for your reference:Evaluation Versions and Upgrade Options for Windows Server 2012
Hope this helps.
Jeremy Wu
TechNet Community Support- Proposed As Answer by Jeremy_WuMicrosoft Contingent Staff, Moderator Monday, December 10, 2012 2:17 AM
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Monday, December 10, 2012 9:51 AM
I have had contact with Support Microsoft Netherlands, they pointed at the company who sold me the License, which pointed at me at cutting the Red sticker, and which i should contact Microsoft Netherlands.
Microsoft Netherlands says, if the company will not take it back, they can do what the want, if they burn all the License its there choice ?????
But the Addtl License does not have any Key, so no use to copy ???
I just like to return the Addtl License OEM and get a normal 2012 OEM sticker with a Key !
This seems not posible by the sales agaent, and Microsoft Netherlands.
So i am stuck with a Addtl License, which you can use if you have 4 CPU s instead of 2 CpU s
Very Disapointed....
Now i know why you see illegal software...think with your customer.....not with your guidebook.
- Edited by Hersbach Monday, December 10, 2012 9:59 AM
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Monday, December 10, 2012 10:45 PMMicrosoft does not sell OEM licenses. It really appears that your issue is with the company from which you purchased the system. If they are telling you to contact Microsoft, they are trying to ignore you. Only OEMs can sell you OEM licenses.
tim
- Proposed As Answer by Jeremy_WuMicrosoft Contingent Staff, Moderator Tuesday, December 11, 2012 2:35 AM
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Tuesday, December 11, 2012 3:01 AMModerator
Hi Hersbach,
Firstly, I would say sorry about the issue.
Also, I agree with Tim, which only OEM can sell OEM licenses. In addition, as our forum has limited resource for license related questions or issues, we may have to contact the company to work the issue with you. Really appreciate your understanding and hope the issue will be resolved soon.
Thanks.
Jeremy Wu
TechNet Community Support- Edited by Jeremy_WuMicrosoft Contingent Staff, Moderator Tuesday, December 11, 2012 3:02 AM
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Thursday, December 13, 2012 9:34 AM
Thank you,
I have now Microsoft Netherlands backing me up on this.
As the Addtl License does not have any Key, i can not make any copy, no use for it.
So i will keep you up to date to this, because it seems more people make the same mistake.
Microsoft should put the license in a clear plastic bag, so you can choose to open it or not.


