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AnswerCannot Remove IE Maintanence settings from group policy

  • Saturday, February 07, 2009 7:00 AMphani007 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Dear Techies,

    In group policy under IE Maintanence I configured some settings like home page and proxy settings etc, now I removed all settings from group policy, I cleared every thing but still the policy is working, and I can see the IE settings under group policy.

    1)automatically detect settings                   Disabled
    2)automatic browser configuration             Not configured.

    Now the problem is I am giving some proxy settings in IE manually when I restarted the system proxy settings are cleared and again I have to give them.

    Please tell the procedure to remove IE Maintenance completely from group policy.

    can anybody help me to solve this issue.

    Thanks in advance for your valuable support.



    Regards,
    Phani Kumar .B

Answers

  • Tuesday, February 10, 2009 1:01 PMphani007 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer
    Dear Nick Gu,

    Thanks for your reply,

    I got the solution from Microsoft.

    If GPO settings are not removed completely or settings were not saved correctly, this issue may occur.

    Let’s try to check if Registry settings was changed when changing IE proxy settings.

    1.    Open IE and change proxy settings. Click OK to apply.
    2.    Open "regedit", navigate to
    HKCU\software\Microsoft\Windows\CurrentVersion\Internet Settings

        In the right panel, are Proxy settings correct?

    3.    Log off and test. If the issue persists, please help to collect gpresult log.
    Run "gpresult /v >>c:\gpresult.log", send gpresult.log to tfwst@microsoft.com.

    4.    On DC, open GPO, navigate to Computer Configuration\Administrative Templates\System\Group Policy,
    Double-click Internet Explorer Maintenance policy processing, Make sure it’s Note Configured or Disabled.

    Navigate to IE Maintenance, right-click Internet Explorer Maintenance, choose Reset Browser settings. Delete all file in the following folder.     
    \\FQDN\Sysvol\FQDN\Policies\<GPOGUID>\User\Microsoft\IEAK

    Note: Replace FQDN and <GPOGUID> accordingly.

    5.    On client, delete files in the following folder.

    %windir%\System32\GroupPolicy\User\Microsoft\IEAK

    Documents and Settings\<<username>>\Application Data\Microsoft\Internet Explorer\Custom Settings\Custom0\

    Documents and Settings\<<username>>\Application Data\Microsoft\Network\Connections\pbk\Rasphone.pbk (for connection settings)

    Thanks.


    Regards,
    Phani Kumar .B
    • Marked As Answer byphani007 Tuesday, February 10, 2009 1:01 PM
    •  

All Replies

  • Tuesday, February 10, 2009 8:06 AMNick Gu - MSFTMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
     

    Hi,

     

    Based on my research, IE Policy Settings don't work in the same fashion as those found in the Administrative Templates (adm files). IE settings are written to the registry as a permanent change (this is different to the Admin Template settings) and are only overwritten if the policy changes or a new policy specifically targeting those same settings is identified. You can force IE Policy to be re-applied at every login by referring to:

     

    Internet Explorer security settings that you set with a Group Policy object are not propagated

    http://support.microsoft.com/kb/316702/en-us

     

    In your situation, you would need a new policy linked to the new OU that specifically changed the proxy settings to the desired configuration.

     

    Regards,


    Nick Gu - MSFT
  • Tuesday, February 10, 2009 1:01 PMphani007 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer
    Dear Nick Gu,

    Thanks for your reply,

    I got the solution from Microsoft.

    If GPO settings are not removed completely or settings were not saved correctly, this issue may occur.

    Let’s try to check if Registry settings was changed when changing IE proxy settings.

    1.    Open IE and change proxy settings. Click OK to apply.
    2.    Open "regedit", navigate to
    HKCU\software\Microsoft\Windows\CurrentVersion\Internet Settings

        In the right panel, are Proxy settings correct?

    3.    Log off and test. If the issue persists, please help to collect gpresult log.
    Run "gpresult /v >>c:\gpresult.log", send gpresult.log to tfwst@microsoft.com.

    4.    On DC, open GPO, navigate to Computer Configuration\Administrative Templates\System\Group Policy,
    Double-click Internet Explorer Maintenance policy processing, Make sure it’s Note Configured or Disabled.

    Navigate to IE Maintenance, right-click Internet Explorer Maintenance, choose Reset Browser settings. Delete all file in the following folder.     
    \\FQDN\Sysvol\FQDN\Policies\<GPOGUID>\User\Microsoft\IEAK

    Note: Replace FQDN and <GPOGUID> accordingly.

    5.    On client, delete files in the following folder.

    %windir%\System32\GroupPolicy\User\Microsoft\IEAK

    Documents and Settings\<<username>>\Application Data\Microsoft\Internet Explorer\Custom Settings\Custom0\

    Documents and Settings\<<username>>\Application Data\Microsoft\Network\Connections\pbk\Rasphone.pbk (for connection settings)

    Thanks.


    Regards,
    Phani Kumar .B
    • Marked As Answer byphani007 Tuesday, February 10, 2009 1:01 PM
    •