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This operation has been cancelled due to restrictions in effect on this computer. Please contact your systems administrator

Answered This operation has been cancelled due to restrictions in effect on this computer. Please contact your systems administrator

  • Wednesday, April 20, 2011 5:55 PM
     
     
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    Here is our environment:  Windows Server 2008 x86 SP2 Terminal Server running Citrix XenApp5.0 with Office 2007 installed.  We have a Group Policy to restrict users from access the server's C:\ drive.  When our users open or save a Microsoft Word, Excel, etc. document they are presented with the following error.  "This operation has been cancelled due to restrictions in effect on this computer.  Please contact your systems administrator."  When our users click on the OK button it allows them to open or save the document.    If I remove the restriction to C:\ from our Group Policy, then everything is working fine.  Please tell me how to fix this problem. Thanks.
     

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  • Monday, April 25, 2011 1:54 AM
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    Hi,

    This is by design. Please refer to the following article.

    Error: This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator
    http://support.citrix.com/article/CTX123187

    Brent
    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
     
  • Tuesday, April 26, 2011 12:43 AM
     
     
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    Hi richard,

    I think the problem you have it is because by default, the working directory of MS Office is on C: drive. Change it to the user's home folder and you should not have the message again.

    " Never panic before reboot ! "

     
  • Thursday, September 01, 2011 1:04 PM
     
     
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    Hi,

     

    I have the same problem with MS excel 2010 and Citrix xenapp 6, i have applied what are mentionned on this article http://support.citrix.com/article/CTX123187, but not working. 

    Any idee ?

     

     

    frederic
     
  • Wednesday, February 22, 2012 12:29 PM
     
     
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    With Office, I got rid of the same error by adding Documents in Group Policy to:  Windows Components/Windows Explorer/Common Open File Dialog but I´m still fighting with the Internet Explorer occuring the same error when trying to download something.

     
  • Monday, June 11, 2012 3:31 PM
     
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    I'm not sure this is entirely the fix you are looking for but it might help someone:

    "This operation has been cancelled due to restrictions in effect on this computer"

    • Proposed As Answer by TheXternal Monday, June 11, 2012 3:31 PM
    •