Answered error code -20

  • Wednesday, February 13, 2013 12:53 PM
     
     
    Hi there. I've tried to print a Word doc as a pdf but get the message 'printer not activated, error code -20'. Could someone please offer any help? Many thanks, Sue

All Replies

  • Wednesday, February 13, 2013 2:18 PM
     
     Answered

    Hi, can you provide some more details on the error? Do you use printer redirection?

    Check if you have latest printer driver. Can you print to the XPS Document writer printer?

    Is the printer spooler crashing? (look for event ID 1000 & 1001)


    Danny van Dam, Citrix CCIA/CCEE Microsoft MCSE Server Infrastructure/MCSE Desktop Infrastructure/MCSA Server 2008, Cisco CCNA, VMware VCP 3/4/5 http://www.citrix-guru.com http://www.rds-support.eu