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Users folder not appears

Answered Users folder not appears

  • Tuesday, December 04, 2012 11:42 AM
     
     
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    Hello,

    I´m installing a Windows Server 2008 for Terminal Server connections. When I try to connect with another user than administrator I receive this message :

    The User profile Service service failed the logon.

    User profile cannot be loaded.

    In the Users folder I have only the Admninistrator. No other users are under c:\users

    When I add a user with remote desktop privileges the user don´t appear under c:\users.

    What´s happening ?

    Thanks.

     

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  • Tuesday, December 04, 2012 9:54 PM
     
     
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    Jansalex,

    did you specify a "Profile Path" in the "Remote Desktop Services tab" in the user accounts?

    Regards

    Danny

     
  • Tuesday, December 04, 2012 11:50 PM
     
     
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    I´m testing with the Profile path, but what path to put. Thera aren´t any folder of the user.
     
  • Wednesday, December 05, 2012 5:56 AM
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    Hi,

    Thanks for your post.

    So is this only happening for new users? Are these profiles not local? If this is the case then this could be a case of default user profile missing or corrupt.

    To view if the profile does exist, go to:

    1) Open My Computer, and select Tools

    2) Select Folder Options. Then go to the View Tab.

    3) Select or check "Show Hidden Files and Folders.", "Hide extensions for know files types," "Hide Protected operating system files." Then Ok.

    You should have a folder called Default User. If the folder does exist, it may be corrupt.

    If the folder does not exist, then create a new folder and name it "Default User."

    If the folder does exist, delete or rename it, create a new folder and name it "Default User". Also, can copy it from other computer.

    Note:

    The Default User will need to be hidden.

    You receive a "The User Profile Service failed the logon” error message

    http://support.microsoft.com/kb/947215

    Best Regards,

    Aiden

    Aiden Cao
    TechNet Community Support

     
  • Monday, December 10, 2012 9:23 AM
     
     
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    Thanks for the answer.

    I did all you say and don´t works. The Default User folder does not exist, I hace one hidden folder called Public. I create a new folder " Default User "and hidde it. The folder empty. It´s right ?

    Regards.

     
  • Tuesday, December 11, 2012 2:39 AM
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    Hi,

    Please try to copy the Default User folder from other computer, to see if the issue sitll persists.

    Best Regards,

    Aiden

    Aiden Cao
    TechNet Community Support

     
  • Tuesday, December 11, 2012 9:00 AM
     
     
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    Woooooooooow, it works. My problem is solved.

    Thanks a lot.

     
  • Tuesday, December 11, 2012 10:34 AM
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    Hi,

    Glad to hear that the issue was solved. Could you please help to mark the correct reply as Answer. Thanks.

    Best Regards,

    Aiden

    Aiden Cao
    TechNet Community Support