Cannot Reconnect to Terminal Server Sessions on 2008

Mon, 18 Aug 2008 10:45:16 Z

Hi,
Can anyone confirm if the following behavior of 2008 Terminal Server is intentional or a bug:
I configure a 2008 Terminal Server to allow 5 maximum sessions. Then I create 5 sessions using Remote Desktop Client and disconnect each of them. Now I am unable to re-connect to either of the sessions. The Remote Desktop gets disconnected even before it can present the login screen ?. The similar thing works with 2003 Terminal Server, where I can reconnect, as long as I don't have 5 ACTIVE sessions.

P.S. I did not come across any configuration setting through Terminal Services Configuration program which might affect this behavior.

Server OS : Terminal Server 2008
Client Machine: Windows XP SP2
RDP Client Version: 5.1

The behavior is same using RDP client shipped with Vista.

Cannot Reconnect to Terminal Server Sessions on 2008

Mon, 18 Aug 2008 13:44:34 Z

Have you tried setting up the session broker?

Cannot Reconnect to Terminal Server Sessions on 2008

Mon, 18 Aug 2008 16:58:55 Z

I would say check registry settings - the registry key that hold the temp license.

But the best would be to check Event Log on the W2008 server and see what happens when a user tries to connect - you will see the full explanation.

Citrix Technology Professional, PubForum Founder http://www.pubforum.net

Cannot Reconnect to Terminal Server Sessions on 2008

Tue, 19 Aug 2008 05:19:56 Z

I believe this is a bug with Server 2008. Microsoft is aware of this issue and is investigating it.

Cannot Reconnect to Terminal Server Sessions on 2008

Tue, 19 Aug 2008 14:06:12 Z

I was so curious that I recreated the environment and can only confirm - even all the 5 sessions are in Disconnected mode it wont even come to the Login Screen. And it doesn't matter if the credentials are saved or not.

Citrix Technology Professional, PubForum Founder http://www.pubforum.net

Cannot Reconnect to Terminal Server Sessions on 2008

Wed, 20 Aug 2008 12:44:25 Z

Alex,
I couldn't see anything interesting in the Event Viewer.

Is there an official release note/technote or a Bug ID explaining this ?. I have not really come across one.

Cannot Reconnect to Terminal Server Sessions on 2008

Wed, 20 Aug 2008 13:20:38 Z

Hi Ankur,

I could not find anything in event log on myself too. not on the host not on the pc.

I did not knew about the bug, but I guess the guys from MS already working on it.

Citrix Technology Professional, PubForum Founder http://www.pubforum.net

Cannot Reconnect to Terminal Server Sessions on 2008

Wed, 20 Aug 2008 15:30:17 Z

Is it a bug only if you limit the number of sessions or does it do with unlimited as well?

Cannot Reconnect to Terminal Server Sessions on 2008

Fri, 22 Aug 2008 11:00:42 Z

Happens only when I limit the sessions. Infact it occurs when the active + disconnected sessions equals the configured limit.

Cannot Reconnect to Terminal Server Sessions on 2008

Mon, 01 Sep 2008 11:44:58 Z

Is their any KB article or release note item or any official communication from microsoft on this?

Cannot Reconnect to Terminal Server Sessions on 2008

Tue, 04 Nov 2008 07:39:09 Z

This is a known bug. that is under investigation. We will post back once we have a fix for this issue.

Cannot Reconnect to Terminal Server Sessions on 2008

Wed, 05 Nov 2008 16:37:58 Z

We are also running into the same issue with users not being able to reconnect to a disconnected session.

we are on

windows 2008 x64 std sp1
windows xp sp3
rdp 6.1

Thomas Maine, MCP

Cannot Reconnect to Terminal Server Sessions on 2008

Thu, 22 Jan 2009 12:01:51 Z

I still have this issue, has a resolution been found? I am using TS Web Access and if a user closes the window of the RemoteApp they cannot open it again...

Cannot Reconnect to Terminal Server Sessions on 2008

Thu, 02 Jul 2009 20:51:20 Z

Thanks for your patience. Could you please try again with Windows Server 2008 SP2?

If you don't want to upgrade to SP2, you can use http://support.microsoft.com/default.aspx/kb/968680.