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Print document from terminal server to local computer on different domain

Answered Print document from terminal server to local computer on different domain

  • Tuesday, November 20, 2012 12:03 AM
     
     
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    Hi,

    I have a Demo VPC sitting on our internal domain server(server1.contoso.com). some users from different domain (customer.com) need to access the VPC and print document to their local printer. 

    I tried to share the local computer, add printer via the TS port, install printer driver, check Share Printer option but still no luck.

    Does anyone know how to achieve this? Thanks in advance!

     

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  • Tuesday, November 20, 2012 12:44 AM
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    Hi,

    1. What operating system version is your terminal server running?

    2. What operating system version is running on the client PC that is trying to connect to your terminal server?

    3. What is the exact make/model of printer that is attached to the client PC.

    -TP

     
  • Tuesday, November 20, 2012 12:55 AM
     
     
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    Hi,

    It is Windows 2008 R2 server and Windows 7 client. the printer is fuji xerox FX DocuCentre-IV C2260 PCL 6

     
  • Tuesday, November 20, 2012 1:04 AM
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    Hi,

    1. On your server, please make sure you have RD Session Host Role Service installed.

    2. After completing #1 above, please connect from the Windows 7 PC and see if the local printer is auto-created in the Remote Desktop session.  If it is auto-created, please test by printing a document.

    Thanks.

    -TP

     
  • Tuesday, November 20, 2012 3:28 AM
     
     
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    It has been installed otherwise users cannot connect to the terminal server.

    the Local printer is auto-created. Even I added it manually, still the same issue.

     
  • Tuesday, November 20, 2012 3:38 AM
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    Hi,

    Users may connect to the server via Remote Desktop even without RDSH Role Service installed.

    1. What print driver is being used by the auto-created printer?  Remote Desktop Easy Print?

    2. What happens when you attempt to print to the redirected printer?  Does anything happen, any error messages?  Please check in the following log for errors/warnings:

    Event Viewer\Applications and Services Logs\Microsoft\Windows\PrintService\Admin

    3. Is your server also a domain controller?

    -TP

     
  • Tuesday, November 20, 2012 3:59 AM
     
     
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    Hi,

    Got the access denied error. I did modified the permission but not sure why it had been changed back.

    Now have to change the owner to local administrator and print the test page again...

     
  • Tuesday, November 20, 2012 4:05 AM
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    Hi,

    Below is the command to run from an administrator command prompt if your server is a DC and you are getting an access denied error:

    icacls c:\windows\system32\spool\printers /grant Users:(OI)(CI)M

    Restart the server after the above command, then test to see if the issue is resolved.

    Thanks.

    -TP

     
  • Tuesday, November 27, 2012 11:05 AM
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    Hi,

    How are things going? I just want to check if the information provided was helpful. If there is any update or concern, please feel free to let us know.


    Best Regards,
    Aiden
    If you have any feedback on our support, please click here

    Aiden Cao
    TechNet Community Support

     
  • Sunday, December 02, 2012 6:42 AM
     
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    it is user permission issue. the icacls command doesn't help.

    I have found a solution to it.

     
    • Marked As Answer by Pin Wang Sunday, December 02, 2012 6:42 AM
    •