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Users cannot change the background on Terminal Server 2008r2

Answered Users cannot change the background on Terminal Server 2008r2

  • Wednesday, November 16, 2011 9:07 PM
     
     
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    I am starting to convert users from a Win 2003 TS to 2008r2 RDS and I have an issue with the users not able to change the desktop backgrounds.  I have Desktop Experience working when I (as an admin) log in but the non-admin users get Access denied messages when trying to right click on the desktop and click Personalize.  I have tried disabling the policies that prevent users from changing backgrounds.  Still no avail.  I can see they are getting an Aero desktop but they cannot change it from the stock 2008 background. How do I enable them to change this?
     

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  • Thursday, November 17, 2011 12:44 PM
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    Hi,

     

    Please make sure this KB has applied in your Windows 2008 R2 RDS.

    The "Desktop Wallpaper" Group Policy setting is not applied in Windows 7 or in Windows Server 2008 R2

    http://support.microsoft.com/kb/977944/e

     

    Then disable the policies that prevent users from changing backgrounds and run GPupdate /force in RDS server to see if it’s worked.

     

    You may check the policy “Remove remote desktop wallpaper” in this path:

    User Configuration\Policies\Administrative Templates\Windows Components\Remote Desktop Services\Remote Desktop Session Host\Remote Session Environment.

     

    You can use this setting to enforce the removal of wallpaper during a Remote Desktop Services session.

    If you enable this policy setting, wallpaper is not displayed in a Remote Desktop Services session.

    If you disable this policy setting, wallpaper is displayed in a Remote Desktop Services session, depending on the client configuration.

     

     

    Regards,

    Dollar Wang

    Forum Support

    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Technology changes life……
     
  • Sunday, November 20, 2011 6:48 PM
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    Hi,

    Looking forward to your feedback.

    Technology changes life……
     
  • Monday, November 21, 2011 1:14 PM
     
     
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    I have made the changes suggested and I am waiting for the user to test it.  I hope to know something this afternoon.
     
  • Wednesday, November 23, 2011 1:48 PM
     
     
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    Still the same result.  The user cannot make any changes but admins can.
    • Marked As Answer by sbirchfield1970 Wednesday, December 07, 2011 5:50 PM
    • Unmarked As Answer by sbirchfield1970 Wednesday, December 07, 2011 5:50 PM
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  • Wednesday, December 07, 2011 5:55 PM
     
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    I fixed it. I created a new OU and moved the server to there with no policies applied.  I then started adding policies back one at a time until the issue came back.  I fixed the policy and now the user can change the backgrounds.  Just for reference I was getting:

    Explorer.EXE

    This program is blocked by group policy. For more information, contact your system administrator.
    I think it had to do with the Control Panel Display Settings being blocked in the one particular policy.

    • Marked As Answer by sbirchfield1970 Wednesday, December 07, 2011 5:55 PM
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  • Thursday, December 08, 2011 3:09 AM
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    Hi,

    Thank you for your feedback.

    Technology changes life……
     
  • Thursday, August 09, 2012 12:33 PM
     
     
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    We have the same issue - what was the policy that triggered the error?

    Thanks!

    /Nicolaj

     
  • Thursday, November 29, 2012 5:11 PM
     
     
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    can you tell me what changes  you made to fix the issue?
     
  • Friday, November 30, 2012 4:29 PM
     
     
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    I found my issue. I had to copy the current security policy, link it to a test OU and moved one of the server there to test with.   I found that the policy "show only specified control panel items" was blocking the desktop background for users.  What i did was to remove that and i enabled the "Hide specified control panel items"  and that seems had worked just fine.