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Windows Server 2008 R2 Standard: remote desktop refresh issue

Answered Windows Server 2008 R2 Standard: remote desktop refresh issue

  • Wednesday, November 28, 2012 11:58 AM
     
     
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    We are having an issue with a remote desktop host running on win 2008 x64 r2 standard and a client running mstsc.exe is on windows 2003 server. after connecting to the host it seems like you always have to perform mouse clicks or keyboard strokes to get a desktop refresh.

    Can someone please offer some advice or thoughts on this?

    Kind regards.

     

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  • Wednesday, November 28, 2012 6:53 PM
     
     
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    Open mstsc and click on "Show Options", select "Experience" tab. What is the selected connection speed? Sounds to me you selected "Modem 56k".
     
  • Thursday, November 29, 2012 4:01 PM
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    Hi,

    Thank you for the post.

    You may try to disable the use of "Bitmap Caching" on the RDP client and verity that the server, client and the network equipment using the "MTU" size.

    Regards,

    Nick Gu - MSFT