Monitor TS sessions

Sun, 13 Apr 2008 04:46:49 Z

Hi guys,

I am looking for a solution that allows us to proactively monitor remote access connections made by external vendors to my systems. We are allowing quite a few external vendor connections through a dedicated Terminal gateway, and from there, each vendor gains access to a specific internal server(s).

I need to be able to monitor what these vendors do with my systems. Do you know any solution that allows me to do that?

TIA.

Monitor TS sessions

Sun, 13 Apr 2008 22:38:58 Z

What are you trying to monitor? You could turn on auditing for the various resources that they may be accessing. You could turn auditing for account activity. There are quite a few things for which you can turn on auditing, so if that is what you mean by monitoring, I would look into those items.

tgc

Monitor TS sessions

Mon, 14 Apr 2008 04:09:07 Z

Thanks, Tim, for your quick response.

Actually, I was looking for a more serious monitoring solution. I spread the word between friends and one of them sent me this message this morning. I thought I will share it with you. I will check the software, from the demo it looks promissing.

Thanks again.

>> Message <<

Hi,

There are a few remote access recording and monitoring solutions. Some record at the protocol level, others record the session itself. If you're using Citrix, you can use their own Smart Auditor solution, but that's only available for their enterprise customers. What we use is ObserveIT's solution which records any remote access session into an indexed video. If you want to hear more about our experience with ObserveIT I will gladly help, but overall their solution was the best one for us. Here is a link to the product's page: www.observeit-sys.com.

>> End of Message <<

Monitor TS sessions

Mon, 14 Apr 2008 17:07:54 Z

Take a look at the RecordTS tool [1]. Unlike many other solutions it doesn't just take screenshots from time to time (a motivated person can easily circumvent this method) but works more intelligently and gives you 100% accurate playback of ALL user activity. It worths to mention Cirtix SmartAuditor as well but it's for ICA (not RDP) and Citrix Platinum subscribers only.

[1] http://www.tsfactory.com

Eugene