cannot backup active vhd using symantec backup exec 12.5
- my server is running window 2003 standard and installed virtual server 2005 and symantec backup exec 12.5. the vhd is store in the IBM storage using iSCSI. i cannot backup anthing when i run the backup job.
In symantec backup exec 12.5 log
V-79-57344-65233 - AOFO: Initialization failure on: "VRTSRV::\\VMHOST01\MSVS?Virtual?Machine\Win Server 2003 Std". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS).
Snapshot provider error (0xE000FED1): A failure occurred querying the Writer status.
Writer Name: Microsoft Virtual Server, Writer ID: {76AFB926-87AD-4A20-A50F-CDC69412DDFC}, Last error: The VSS Writer failed, but the operation can be retried (0x800423f3), State: Failed during prepare snapshot operation (8).
and then i try to run "vssadmin list writers" in the command prompt, there have one item display a error message:
Writer name: "Microsoft Virtual Server 2005 Writer"
State: [8] Failed
Last error: Retryable error
have any idea what's the problem.
Answers
Hi kissy0815,
From the error message, it appears there is something wrong with Virtual Server 2005 Writer on the box.
In order to fix the issue, please consider uninstall and re-install the virtual Server 2005 on the problematic server to register its VSS writer.
Meanwhile, I am sorry that I have little knowledge with Symantec Backup Exec. It is recommend you contact the vendor of the third party backup software to check if there is any known issue when we use it to take backup of VHD file that resides on iSCSI storage.
Hope this issue will be resolved soon.
Best Regards,
David Shen
This posting is provided "AS IS" with no warranties, and confers no rights.- Marked As Answer byDavid Shen - MSFTMSFT, ModeratorTuesday, November 10, 2009 11:03 AM
All Replies
Hi kissy0815,
From the error message, it appears there is something wrong with Virtual Server 2005 Writer on the box.
In order to fix the issue, please consider uninstall and re-install the virtual Server 2005 on the problematic server to register its VSS writer.
Meanwhile, I am sorry that I have little knowledge with Symantec Backup Exec. It is recommend you contact the vendor of the third party backup software to check if there is any known issue when we use it to take backup of VHD file that resides on iSCSI storage.
Hope this issue will be resolved soon.
Best Regards,
David Shen
This posting is provided "AS IS" with no warranties, and confers no rights.- Marked As Answer byDavid Shen - MSFTMSFT, ModeratorTuesday, November 10, 2009 11:03 AM
