Sign in
 
Home200820032000LibraryForums
Windows Server TechCenter > Windows Server Forums > General > Please Help me. Two meny blue screens of death. Cant have fun on computer
Ask a questionAsk a question
Search Forums:
 

AnswerPlease Help me. Two meny blue screens of death. Cant have fun on computer

  • Saturday, November 21, 2009 6:04 PMSir Ravenwood Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Sign In to Vote
    0
    Sign In to Vote

    I have also a problem with BlueScreen with my Gateway fx 542xg.

    it comes often. Windows 7 is the OS

    Could anyone help me about the cause?

    the message given is:

    Problem Event Name: BlueScreen

    OS Version: 6.1.7600.2.0.0.256.48

    Locale ID: 1033

    Additional information about the problem:

    BCCode: 4e

    BCP1: 00000099

    BCP2: 00001FBA

    BCP3: 00000002

    BCP4: 0007C6B9

    OS Version: 6_1_7600

    Service Pack: 0_0

    Product: 256_1

    Files that help describe the problem:

    C:\Windows\Minidump\111809-30154-01.dmp

    C:\Users\Rams23424\AppData\Local\Temp\WER-43290-0.sysdata.xml

     

    Problem signature:

     

Answers

  • Sunday, November 22, 2009 9:05 AMSainath IRP_MJ_CREATEMVP, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer
    Sign In to Vote
    0
    Sign In to Vote
    Hi There,


    According to the description, it seems to be server crash issue, we may need to analyze the crash dump file to analysis the root cause of the issue. Please contact Microsoft Customer Service directly so that the memory dump file can be analyzed and this issue can be resolved efficiently.

     

    You may obtain the phone numbers for specific technology request please take a look at the web site listed below:

     

    https://support.microsoft.com/common/international.aspx?iid=174859&iguid=56907522-6886-4238-a70f-a1d06a4473c7_2_2&rdpath=1

     

    For your reference:

     

    Here are some steps to temporally to make the system not automatically restart when the issue occurs.

     

    Steps.

     

    1. Right-click "My Computer" and select "Properties" on the desktop

    2. Click on the "Advanced"

    3. Click "Settings" in the area of "Startup and Recovery"

    4. In the prompt dialog box, uncheck the "Automatically restart" in the area of "System failure"

    5. Click OK.

    thanks for understanding.

     

All Replies