Bug Check 0x3B: SYSTEM_SERVICE_EXCEPTION.

• Tuesday, February 19, 2013 10:26 PM

   

   
  

  0
  Hi, i´ve Windows Server 2008 R2 running on my pc as workstation for quite some time and it has worked just fine.
  
  Since a few days now, almost every time i use Microsoft office and only when office´s running, suddenly it gets a Bug Check 0x3B: SYSTEM_SERVICE_EXCEPTION.
  This is a blue screen - unexpected-shutdown-error.
  
  I´ve searched for this error´s possible cause and solution and it´s been hard to find a solid solution.
  
  It indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
  This error has been linked to excessive paged pool usage and may occur due to user-mode graphics drivers crossing over and passing bad data to the kernel code.
  
  
  Can anyone help me fixing this please? I uploaded the few last "Mini Dump Files" if that could help solving the problem.
  
  
  I also searched the Windows file log report and i encountered the following:
  
  
  
  
  og Name: System
  Source: Microsoft-Windows-WER-SystemErrorReporting
  Date: 19-02-2013 20:01:43
  Event ID: 1001
  Task Category: None
  Level: Error
  Keywords: Classic
  User: N/A
  Computer: WIN-CG00S6L1U7D
  Description:
  The computer has rebooted from a bugcheck.
  
  Thebugcheckwas: 0x0000003b
  (0x00000000c0000005, 0xfffff80001cbb840, 0xfffff8801d93f7a0, 0x0000000000000000).
  
  Adumpwassavedin: C:\Windows\MEMORY.DMP. ReportId: 021913-25552-01.
  
  Event Xml:
  <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
  <Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
  <EventID Qualifiers="16384">1001</EventID>
  <Version>0</Version>
  <Level>2</Level>
  <Task>0</Task>
  <Opcode>0</Opcode>
  <Keywords>0x80000000000000</Keywords>
  <TimeCreated SystemTime="2013-02-19T20:01:43.000000000Z" />
  <EventRecordID>33986</EventRecordID>
  <Correlation />
  <Execution ProcessID="0" ThreadID="0" />
  <Channel>System</Channel>
  <Computer>WIN-CG00S6L1U7D</Computer>
  <Security />
  </System>
  <EventData>
  <Data Name="param1">0x0000003b (0x00000000c0000005, 0xfffff80001cbb840, 0xfffff8801d93f7a0, 0x0000000000000000)</Data>
  <Data Name="param2">C:\Windows\MEMORY.DMP</Data>
  <Data Name="param3">021913-25552-01</Data>
  </EventData>
  </Event>
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