Answered PPTP VPN Sudden Error 691

  • Friday, October 05, 2012 5:36 AM
     
     
    Suddenly I have clients getting an error connecting to our PPTP VPN - error 691. Windows Server 2003. If I try to connect on the local network - no error. If their off site - error 691. Disabled security software and tried new user account - also verify user name and domain are correct - no success. Also verified PPTP port on SonicWall router is forwarded to correct IP - no luck. Please help.

All Replies

  • Friday, October 05, 2012 7:51 AM
     
     Answered

    Hi Matthew,

    Error 691: Access denied because username and/or password is invalid on the domain.

    Make sure the Include Windows logon domain check box is unchecked in the Options tab of the dial-up connection's Properties dialog box. 

    Similar Discussion - Try suggestions from Leo

    http://social.technet.microsoft.com/Forums/en-US/w7itpronetworking/thread/5793e058-f98a-4278-93a5-22b9ef86fccf/


    Regards,
    Rafic

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  • Friday, October 05, 2012 8:22 AM
     
     

    You can also use PortQry  port scanner utility to troubleshoot.

    I suggest you to ask here.
    http://social.technet.microsoft.com/Forums/en/w7itpronetworking/threads


    Thanks

  • Friday, October 12, 2012 3:53 PM
     
     Answered
    It ended up being a port problem with the router on my end.