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Problem with domain controller and printers

Answered Problem with domain controller and printers

  • Sunday, January 20, 2013 6:06 AM
     
     
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    hi

    I have a problem with my clients which is joined to domain and network printer. We have a lot of printers in our office that has the JetDirect (NIC).

    When I joined a client to domain, and when the users have a printer request, the program which is sent a print request hanging and that it and

    when I join this client to WORKGROUP, the printer request do this job very well! I do some troubleshooting in this situation and does not work for

    me:

    1. I changed the windows for client.

    2. I joined client to WORKGROUP and again joining to domain!

    3. I uninstalled the driver for printer on a client and again install it

    4. I changed the printer IP!

    5. I changed the configuration of user profile in Active Directory!

    6. I have this problem in all client which is join to domain at all!

    Thank you

    Vahid Aghakhani

     

All Replies

  • Sunday, January 20, 2013 6:17 AM
     
     
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    These typical problems are solved usually by process monitor.

    http://technet.microsoft.com/en-gb/sysinternals/bb896645.aspx

    Another thing you may do is perform a clean boot from any of your local clients and try it may be firewall or Av or any third party is effecting.

    http://www.techgenie.com/latest/how-to-perform-clean-boot-in-windows-7/

    http://www.arabitpro.com

    • Marked As Answer by LenovoW510 Sunday, January 20, 2013 8:59 AM
    • Unmarked As Answer by LenovoW510 Sunday, January 20, 2013 9:30 AM
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  • Sunday, January 20, 2013 9:01 AM
     
     
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    Thank you Mr. Khairoddin

    I try to do your solution and I hope it will work.

    Regards

    Vahid Aghakhani

     
  • Sunday, January 20, 2013 9:32 AM
     
     
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    I do your solution but the problem is still be on the client. so this is not the solution. 

    could you speak farsi? and could you send an email to me?

    V.Aghakhani@Live.com

    Thank you

    Vahid Aghakhani

     
  • Tuesday, January 22, 2013 10:39 AM
     
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    This is the answer of my problem. I should upgrading my printer firmware. Just it

    Problem solved.

    Thank You

    Vahid Aghakhani

    • Marked As Answer by LenovoW510 Tuesday, January 22, 2013 10:39 AM
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