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W2K8 R2 Unexpected shutdown

Unanswered W2K8 R2 Unexpected shutdown

  • Wednesday, January 02, 2013 11:59 PM
     
     
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    I have a Windows 2008 R2 VM server that shutdowns every hour. The event log states "The kernel power manager has initiated a shutdown transition" and no other errors.

     

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  • Thursday, January 03, 2013 6:50 AM
     
     
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    Hi,

    Please reconfirm below points:

    1.        Windows Server has to be activated if not then it will restart/shutdown every an hour time
    2.        Check your Antivirus; it may force your server to restart.
    3.         If there is heavy network usage then you to install hotfix http://support.microsoft.com/kb/2263829
    4.        Please mention your event id number to overview the issue in a better way

    Regards,

    MD Disclaimer: The opinion expressed herein are my own knowledge. Deploy this at your own risk. Whenever you see a helpful reply, just click on “Propose As Answer” / “Marked As Answer” and do "VOTE".

     
  • Thursday, January 03, 2013 6:53 AM
     
     
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    In addition to other please check this Kb as well 

    http://support.microsoft.com/kb/2028504?wa=wsignin1.0

    http://www.arabitpro.com

     
  • Thursday, January 03, 2013 4:39 PM
     
     
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    Mubasshir,

    Thank you for your quick reponse.

    1. This is a new server I just stood up last week and will be used for testing only. I thought I had 30 days to activate?

    2. Antivirus isn't installed yet as it's going to be an EPO test server.

    3. It's stand alone, not on a network.

    4. Event ID 109

     
  • Thursday, January 03, 2013 4:40 PM
     
     
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    It's event ID 109 and it is a virtual machine.
     
  • Friday, January 04, 2013 7:02 AM
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    Hi,

    Thank you for the post.

    Do you use VMWare to deploy the vm server? As far as I know, this issue may happened when VMWare tools were outdated, you should update VMWare tools.

    Regards,

    Nick Gu - MSFT

     
  • Friday, January 04, 2013 5:03 PM
     
     
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    Yes I am using VMware and the tools are updated.
     
  • Saturday, January 05, 2013 9:37 AM
     
     
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    Hi Gail,

    Please follow these steps:
    1. Right-clickMy Computer, and then clickProperties.
    2. ClickAdvanced system settings.
    3. Click theAdvancedtab.
    4. In theStartup and Recovery section, clickSettings.
    5. Click to clear theAutomatically restart check box.

    Regards,

    MD Disclaimer: The opinion expressed herein are my own knowledge. Deploy this at your own risk. Whenever you see a helpful reply, just click on “Propose As Answer” / “Marked As Answer” and do "VOTE".

     
  • Monday, January 07, 2013 3:45 PM
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    Hi,

    Thank you for the update.

    I suggest you engage VMware for possible causes on Kernel Power Management triggering a restart.

    Regards,

    Nick Gu - MSFT

     
  • Monday, January 07, 2013 6:41 PM
     
     
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    This didn't work. I'm going to setup a KMS server and just activate it. I think that will perhaps solve the problem.