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Windows 2003 - Windows Update - KB951847 fails to install - Error Code: 0x80070643

Answered Windows 2003 - Windows Update - KB951847 fails to install - Error Code: 0x80070643

  • Thursday, November 15, 2012 2:27 AM
     
     
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    Not sure where to post this as there's no Windows Server 2003 or Windows Update forum..  

    Below is what I posted in the Windows Update Community site where I was directed to from the Windows Update site for assistance..  I was then redirected here for help with Windows Server by a MVP.

    I haven't seen any really helpful threads on this problem.. or they're too old, or they don't apply to the O/S I am using..

    This patch Tuesday for some reason Microsoft Update says I need to install KB951847 ... again..  

    Windows Server 2003 STD, SP2.  This is not R2.

    Error code: 0x80070643

    I've tried the manual installation and 1st got an error that VS_Setup.msi could not be opened..

    I ran the MATSKBRun.exe from the Fixit Center (that I can't seem to find again) and it fixed that problem.

    Now I run the manual installation again, choosing "repair" and it fails - an error occured during setup.. There is an error log but clicking on the link to open it does nothing.

    I'm afraid to choose the uninstall DotNet35 option because I fear it won't reinstall and we need it for a network application.

    I'm tempted to just mark the latest DotNet security updates as hidden and forget about it, and any future DotNet security updates for that matter.   I should be able to bill Microsoft for my time dealing with this garbage code called DotNet.

    The only support appears to be this community yet the server operating systems aren't in the drop-down box to choose from for "Windows Version".

    Is there any REAL support for Windows Update or a reliable way to get this problem fixed?

    Bryan

     

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  • Friday, November 16, 2012 7:19 AM
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    For a production server, it is recommended that you contact Microsoft Customer Support Service (CSS) for assistance. To obtain the phone numbers for specific technology request please take a look at http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS.  If you are outside the US please see http://support.microsoft.com for regional support phone numbers.
     
     
    You can refer to the below KB or ask in .Net Framework Setup forum
    http://support.microsoft.com/kb/976982?wa=wsignin1.0#method2

    To repair the .NET Framework 1.0, 1.1, 2.0, 3.0, 3.5, use the .NET Framework Cleanup Tool to uninstall multiple versions of the .NET Framework, and then reinstall the components.

    To do this, follow these steps:

    1. Visit the following blog post:

    .NET Framework Cleanup Tool User's Guide

    (http://blogs.msdn.com/b/astebner/archive/2008/08/28/8904493.aspx)

    1. Download dotnetfx_cleanup_tool.zip from the following site:

    http://blogs.msdn.com/cfs-file.ashx/__key/CommunityServer-Components-PostAttachments/00-08-90-44-93/dotnetfx_5F00_cleanup_5F00_tool.zip

    (http://blogs.msdn.com/cfs-file.ashx/__key/CommunityServer-Components-PostAttachments/00-08-90-44-93/dotnetfx_5F00_cleanup_5F00_tool.zip)

    1. When you are prompted, click Open, and then click Extract Now.
    2. In the files that you extracted, double-click cleanup_tool.exe.
      If you are prompted for an administrator password or for a confirmation, provide the password, and then click Continue.
    3. In the Do you want to run the .NET Framework Setup Cleanup Utility? message, click Yes.

    Collapse this imageExpand this image

    Note This tool may be in English only, but it also works for other language versions of Windows.

    1. Click Yes to accept the license agreement.
    2. In the Product to cleanup window, click the drop-down list, select a .NET Framework version that you want to remove, and then click Cleanup Now.

    Collapse this imageExpand this image

    Note The cleanup tool does not let you remove the .NET Framework 2.0 in Windows Vista or later versions of Windows because the .NET Framework is installed as an operating system component.

    1. After the .NET Framework is removed, restart the computer.
    2. Download and install the following components:

    .NET Framework 1.1

    Microsoft .NET Framework Version 1.1 Redistributable Package

    (http://www.microsoft.com/downloads/details.aspx?FamilyID=262d25e3-f589-4842-8157-034d1e7cf3a3)



    .NET Framework 1.1 Service Pack 1 (SP1)

    Microsoft .NET Framework 1.1 Service Pack 1

    (http://www.microsoft.com/downloads/details.aspx?familyid=A8F5654F-088E-40B2-BBDB-A83353618B38)



    .NET Framework 3.5 SP1 (this will also install the .NET Framework 2.0 SP2 and the .NET Framework 3.0 SP2)

    Microsoft .NET Framework 3.5 Service Pack 1

    (http://www.microsoft.com/downloads/details.aspx?familyid=AB99342F-5D1A-413D-8319-81DA479AB0D7)

    1. Restart the computer.
    2. Visit Windows Update again, and then check for and install updates.