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Server 2008r1 Terminal Services - Garbage printing

Answered Server 2008r1 Terminal Services - Garbage printing

  • Thursday, November 22, 2012 11:25 PM
     
     
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    Hi

    We have 4 Server 2008r1 Terminal Services hosts in a farm (TS08-TS11). All set up the same way. All of our staff (who are spanned across 10 different sites) connect to these to perform their daily tasks.

    Each site has multiple printers, all of which are set up on our print server (FP01) and shared for the TS servers to connect to.

    Recently, one of the four servers (TS09) started to have problems with printing - but only to one printer at one of the sites (Marina_PR02) - the rest are fine.

    It doesn't matter what you try and print to it, it spits out page after page of heiroglyhics. I suspected a driver problem at the start, thinking it may be corrupted on the TS host in question. So I deleted all printer drivers from the server as well as deleted all the registry entries for them, then re-installed them as shared printers again.

    This has not made a difference, and I am not sure what else to try. The printer is a Ricoh Aficio MP C5502A.

    I'm looking for somewhere else to start troubleshooting.

    Thanks!

     

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  • Thursday, November 22, 2012 11:38 PM
     
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    There is no 2008 R1 Its either 2008 non R2 (SP1/SP2) 32/64 bit or 2008 R2 (64 bit only)

    Has the update readiness tool been run without error?

    http://windows.microsoft.com/en-us/windows7/What-is-the-System-Update-Readiness-Tool?SignedIn=1

    Then check the
    %SYSTEMROOT%\Logs\CBS\CheckSUR.log
    file for errors.

    Might also ask them over here.

    http://social.technet.microsoft.com/Forums/en-US/winserverTS/threads

     

     

     

    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows]

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

     
  • Thursday, November 22, 2012 11:53 PM
     
     
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    Hi Dave,

    Thanks for the reply.

    I was not able to find CheckSUR.log in the folder you specified - does this mean something is not turned on?

    I am downloading the readiness tool and see what it says, in the meantime I will try asking at the forum you specified.

    Thanks.

     
  • Thursday, November 22, 2012 11:56 PM
     
     
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    Just means the tool has probably never been run.

     

     

     

    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows]

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

     
  • Friday, November 23, 2012 12:01 AM
     
     
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    Ok so I have run the tool and checked the log, we are completely error-free.
     
  • Friday, November 23, 2012 12:05 AM
     
     
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    Ok, that part is good. You might edit the other post to reflect the server, service pack and version.

     

     

    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows]

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

     
  • Friday, November 23, 2012 2:52 AM
     
     
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    For sure: It's the driver or a faulty printer.

    Start with unplugging the printer for 30min and test again please.

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