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Issue with Netlogon and Server Services starting very slowly (15 minutes) in Windows 2008 Server R2...

Answered Issue with Netlogon and Server Services starting very slowly (15 minutes) in Windows 2008 Server R2...

  • Thursday, December 06, 2012 5:16 PM
     
     
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    Everyone,

    I have been dealing with a windows 2008 R2 Sp1 issue on one of my servers we house at a client location. After rebooting the server, the server and netlogon services take about 15 minutes before they actually start, which is causing issues for other services. 

    my Broadcom nics are teamed, which I read could be an issue, so I disabled the media sensing on the cards but that didn't help at all.

    This is the error I get when rebooting:

    Log Name:      System
    Source:        Service Control Manager
    Date:          2012/12/05 11:15:15
    Event ID:      7022
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      F001-239421.ASU239421.net
    Description:
    The Server service hung on starting.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
        <EventID Qualifiers="49152">7022</EventID>
        <Version>0</Version>
        <Level>2</Level>
        <Task>0</Task>
        <Opcode>0</Opcode>
        <Keywords>0x8080000000000000</Keywords>
        <TimeCreated SystemTime="2012-12-05T17:15:15.954506100Z" />
        <EventRecordID>267822</EventRecordID>
        <Correlation />
        <Execution ProcessID="620" ThreadID="3560" />
        <Channel>System</Channel>
        <Computer>F001-239421.ASU239421.net</Computer>
        <Security />
      </System>
      <EventData>
        <Data Name="param1">Server</Data>
      </EventData>
    </Event>

    I'm not sure what kind of information you are looking for, but if you let me know, I can provide it.

    Thanks,


    • Changed Type Josh Boo Thursday, December 06, 2012 5:32 PM mistake
    • Changed Type Josh Boo Thursday, December 06, 2012 5:32 PM mistake
    • Edited by Josh Boo Thursday, December 06, 2012 6:16 PM New info
    •  
     

All Replies

  • Friday, December 07, 2012 2:39 AM
     
     Answered
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    Hi,

    • This problem might also occur if the DNS records for the domain controller were deleted before you restarted the domain controller.
    • One or more of the DNS records that the Netlogon service must register when it starts requires DNS Secure Dynamic Update. Netlogon requires a Kerberos ticket to register the records. The %SystemRoot%\System32\Config\Netlogon.dns file contains a list of records that Netlogon must register. However, at this point in in the Windows startup process, the local Kerberos Distribution Center (KDC) service has not started completely and cannot provide the requested ticket to the local Kerberos client immediately. Therefore, Netlogon waits for the ticket. If the registration request cannot be performed in time, System Control Manager times out and logs event ID 7022 ("The Net Logon service hung on starting"). After the KDC has started, Netlogon receives the ticket and begins DNS Secure Dynamic Update.
    • I suggest you run dcdiag/test:DNS and other dcdiag tests related to DNS/domain, check for errors if any? Based on the errors we have different troubleshooting steps.
    • General service troubleshooting steps for event ID:7022-http://technet.microsoft.com/en-us/library/cc756330%28v=ws.10%29.aspx

     

    Regards, Ravikumar P

     
  • Thursday, December 20, 2012 5:46 PM
     
     
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    Thanks I will give this a try and let you know.