Wednesday, January 30, 2013 10:58 PMI'm having issues trying to install updates on a couple Windows 2008 R2 servers. I keep getting either Error Code 8024402F or Error Code 80240038. I've been trying a bunch of things and can't seem to figure out the issue and I'm getting frustrated. Any suggestions? I've tried this with no luck http://social.technet.microsoft.com/Forums/en/w7itproSP/thread/9e423ee2-f2fe-419a-b8bf-703da6187d5d and also the automatic troubleshooter located here http://windows.microsoft.com/en-US/windows-vista/Windows-Update-error-80072efd
Friday, February 01, 2013 7:08 AMModerator
If there is any proxy, bypass the proxy and set the servers to connect to Internet directly. Turn off any antivirus and firewall products on the server. If still no joy, try the below steps:
1. turn off Windows Update service.
2. empty the folder C:\Windows\softwaredistribution
3. turn Windows Update Service back on and test again.
Run System Update Readiness tool and post the CheckSUR log if any errors are found.
Sunday, February 03, 2013 1:42 AM
I did all that and I'm still getting the error. Here is what the CheckSUR log shows.
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 17.0
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Component Store
Seconds executed: 638
No errors detected
(w) Unable to get system disk properties 0x0000045D IOCTL_STORAGE_QUERY_PROPERTY Disk Cache
Wednesday, February 06, 2013 7:41 AMModerator
By further research, some have fixed this error by reset Internet Explorer.
To reset IE go to Tools>Internet Options>Advanced>Reset...>Reset.
See this post: Windows Update Error code 80240038
Wednesday, February 06, 2013 12:49 PMI tried that and it just changed the error to Code 8024402F
Monday, April 01, 2013 8:26 PMI found that there was a proxy server in place that was causing the issue. I had the proxy admin add the servers into the exception list of the proxy server so I could bypass it and then updates installed without any issues.
- Marked As Answer by Baron164 Monday, April 01, 2013 8:26 PM