error 1603: A fatal error occurred during installation error message when you try to install a Windows Installer package
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Friday, March 02, 2012 12:55 AM
Our server has Windows Server 2008 R2. When I am installing a third patry SW, I am getting below error.
error 1603: A fatal error occurred during installation" error message when you try to install a Windows Installer package
I am installing from my user which has administration rights. Any help is appreciated to resolve this issue.
- Edited by codematrix Friday, March 02, 2012 12:56 AM
All Replies
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Friday, March 02, 2012 1:02 AMFirst of all, is it compatible with Win2008R2 ?
MCP | MCTS 70-236: Exchange Server 2007, Configuring
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Friday, March 02, 2012 1:02 AMYes, it's compatible with Win 2008 R2. Is there any service pack for Win 2008 R2?
- Edited by codematrix Friday, March 02, 2012 1:03 AM
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Friday, March 02, 2012 1:20 AM
Yes for a SP
Did you try if you select the setup's file, and select run as admin. ?
MCP | MCTS 70-236: Exchange Server 2007, Configuring
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Friday, March 02, 2012 1:25 AMYes, I did but ended up with the same issue.
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Friday, March 02, 2012 2:19 AM
Well, I found that, maybe could help;
You receive an "error 1603: A fatal error occurred during installation" error message when you try to install a Windows Installer package
http://support.microsoft.com/kb/834484/en-us
Could help, else you might check the SW faq/forum.
MCP | MCTS 70-236: Exchange Server 2007, Configuring
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Friday, March 02, 2012 6:24 AMModerator
Hello,
According to the link below, this problem could happen because of incorrect SYSTEM account permissions, corrupt installer file or locked file.
If possible, you can let us know the name and version of this software.
To dig deeper, I would suggest you enable Windows Installer Logging, run software installation again and collect the log for more details. Also check the Event Setup logs for research.How to enable Windows Installer logging
http://support.microsoft.com/kb/223300How to Interpret Windows Installer Logs
http://blogs.technet.com/b/richard_macdonald/archive/2007/04/02/how-to-interpret-windows-installer-logs.aspx
Thanks
ZHANG
- Marked As Answer by Cheers ZHANGMicrosoft Contingent Staff, Moderator Monday, March 05, 2012 2:02 AM
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