Windows Server 2008 Update KB2716513 for FTP 7.5 does not install
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Saturday, November 17, 2012 8:45 AM
Hello
On Windows Web Server 2008 SP2, Windows Update is trying to download and install an important update KB2716513 for FTP 7.5 but this will not install repeatedly - Error Code: 80070643
Please advise
- Edited by BayTree Saturday, November 17, 2012 12:29 PM
All Replies
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Saturday, November 17, 2012 12:41 PM
Hi,
Try to download manual update KB2716513 for FTP 7.5
if not solved plz download the System Update Readiness Tool fixes Windows Update
Hope this information help.
Thanks & Best Regards,
Mohammed Imtiyaz Ali
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Saturday, November 17, 2012 1:42 PM
Ran the system update readiness tool and manually tried the update but it says ...the program to be upgraded may be missing or the upgrade patch may be a different version of the program etc..
FTP 7.5 is installed and the FTP server is working OK.
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Saturday, November 17, 2012 2:12 PM
Ran the system update readiness tool
Was checksur.log error free?
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows]
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights. -
Saturday, November 17, 2012 5:55 PM
No errors in checksur.log
Microsoft thanks me for participating in the Customer Experience Program though
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Saturday, November 17, 2012 9:44 PM
This one may help.
http://support.microsoft.com/kb/KB976982?wa=wsignin1.0
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows]
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights. -
Monday, November 19, 2012 11:44 AM
That doesn't work either - the fix it is for a different version of Windows and the .Net repair makes no difference
If I look in Event Viewer it says a previous version is installed - however I already removed it before I installed FTP 7.5 and now I have FTP 7.5 installed, configured and working I do not want to lose the settings by removing and re-installing it.
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Monday, November 19, 2012 2:40 PM
You may be looking at a repair install.
http://support.microsoft.com/kb/2255099
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows]
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights. -
Tuesday, November 20, 2012 8:50 AM
Hi Dave
Um..I don't think we need to repair install the entire operating system just because a Windows Update fails to be applied correctly. Also the original installation media does not contain FTP 7.5 which was an out of band update.
This is a vanilla install of Windows Web Server 2008 with FTP 7.5 added following MS procedures
Could you refer this matter to MS for me as this appears to be an untested scenario for update KB2716513?
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Wednesday, November 21, 2012 2:49 AMModerator
Hi,
Please manually download the right version for your Windows Server 2008 SP2.
Security Update for IIS FTP 7.5 for Windows Server 2008 x64 Edition (KB2716513)
http://www.microsoft.com/en-us/download/details.aspx?id=35644
Security Update for IIS FTP 7.5 for Windows Server 2008 x32 Edition (KB2716513)
http://www.microsoft.com/en-us/download/details.aspx?id=35686
MS12-073: Description of the security update for FTP Service 7.5 and FTP Service 7.0 for Internet Information Services 7.0: November 13, 2012
http://support.microsoft.com/kb/2716513
Best Regards,
Aiden
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Aiden Cao
TechNet Community Support
- Edited by Aiden_CaoMicrosoft Contingent Staff, Moderator Wednesday, November 21, 2012 2:50 AM
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Wednesday, November 21, 2012 8:47 AM
Both x64 packages refuse to install.
ftp75_en_x64_kb2716513.msp error: The program to be upgraded may be missing or the upgrade patch may be for a different version etc..
ftp75_loc_x64_kb2716513.msp error: The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2324.
Add/Remove programs shows FTP Service 7.5 for IIS 7 is installed and FTP is working OK
Update will not install- Edited by BayTree Thursday, November 22, 2012 9:02 AM
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Friday, November 23, 2012 7:29 AM
Hi,
I suggest uninstall OLD version of FTPServer which comes by default with Windows 2008. Then install the patch.
Your FTP server configuration will not be lost when you uninstall FTP 7.0 or FTP 7.5 entirely and then reinstall FTP 7.5.
FTP 7.0 is no longer available for download. When you use this workaround, you must reinstall FTP 7.5. We are not aware of compatibility issues between FTP 7.0 and FTP 7.5.Thanks.
Kevin Ni
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Friday, November 23, 2012 7:53 AM
Thanks Kevin. Your suggestion kind of works but it is not all good as the Windows Firewall is modified. Windows Updates should not require removal and re-installation of Services.
First I went to Server Manager, Role Services and removed the FTP Publishing Service, FTP Server and FTP Managment Console. The update then installed OK - I had to reboot the server.
Then in Server Manager I re-added the the FTP Publishing Service, FTP Server and FTP Management Console and all of the IIS FTP 7.5 settings were indeed retained OK.
NOTE - this process modifies the Windows Firewall - enabling the default FTP Server (Traffic In) rule which you may not want - by default all IP addresses are allowed access.
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Wednesday, February 27, 2013 8:32 PM
Gocat2005's solution worked in my case as well.
To be clear on the steps.
1) Uninstall the 3 FTP services (FTP Publishing Service, FTP Server and FTP Managment Console).
2) A reboot will be required to finish the uninstall
3) Reboot again
4) Install the hotfix
5) Reinstall the FTP services.
6) Deal with the Windows Firewall if needed.
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