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Windows Server 2008 R2 wuapp does not open

Answered Windows Server 2008 R2 wuapp does not open

  • Wednesday, September 19, 2012 10:58 PM
     
     
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    Hi,

    we have a windows server 2008 r2 with sp 1 installed that won't get updates from the internet because when we try to execute windows update, nothing happens, no errors, no events, no nothing. i tried to  execute it from system32/wuapp but nothing, same with wuauclt.exe. When i tried to find something online all the posts i find are based around WSUS, but we trying to get updates from the internet. any idea would be great.

    cheers 

     

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  • Thursday, September 20, 2012 12:22 AM
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    Hi,

    Start with resetting Windows Update Components

    How do I reset Windows Update components?

    http://support.microsoft.com/kb/971058

    Reboot the server once Windows Update components have been reset.

    Delete the temporary files, Disable the AV and Windows Firewall temporarily and then try updating again.

    Thanks

    Regards,Santosh

    I do not represent the organisation I work for, all the opinions expressed here are my own.

    This posting is provided "AS IS" with no warranties or guarantees and confers no rights.


     
  • Thursday, September 20, 2012 6:17 AM
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    Hello,


    I’d run virus scan first to make sure the server is clean. Then, run Reset Windows Update from the below URL.


    How do I reset Windows Update components?
    http://support.microsoft.com/kb/971058


    If it does not help, probably wuapp.exe or certain other system components are corrupted. Try run the command sfc /scannow.


    Use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7
    http://support.microsoft.com/kb/929833


    Thanks
    Zhang