No Desktop folder being created for users?

Proposed Answer No Desktop folder being created for users?

  • Friday, January 18, 2013 5:08 PM
     
     

    I have a 2003 AD and Windows XP.

    I have one users who could not save or put anything on his desktop. The error was either permission denied or permission denied check to see if disk is full. The disk is not full.

    So I went to the folder eg C:\my documents\username\desktop and changed the permissions as admin to give him full access still same message. I added everyone full permissions still could not do it.

    So I then deleted his profile folder on the computer eg c:\my documents\username.

    then had him log in again and it created his profile again. But now there is no desktop folder. I have set the computer to show hidden system files. The icons on the desktop are currently from the c:\my documents\all users\desktop. This is normal. But I thought that it would read the all user desktop and also a desktop from the current logged in user.

    I then though well lets give full permission to the user to the all users\desktop. But this still didnt work. I still get permission denied.

    I think I will just replace the computer but I would prefer not to if I didnt have to.

    Any suggestions.

All Replies

  • Friday, January 18, 2013 5:38 PM
     
     

    Could you post back output from following commands under that user account:

    reg query "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders" /v Desktop
    reg query "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders" /v Desktop
    Echo %UserProfile%

    Thanks,


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    • Edited by pateljy Friday, January 18, 2013 5:39 PM
    •  
  • Friday, January 18, 2013 7:02 PM
     
     

    Here is the output.

    The output is exactly as shown. The only thing I have changed is the real name for msmith.

    It should be noted that despite the fact that the computer name is called ntsever it is NOT. This is just a legacy thing from the past.

    ****************

    reg query "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders" /v Desktop

    ! REG.EXE VERSION 3.0

    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell
    Folders
        Desktop     REG_EXPAND_SZ   \\ntserver\netlogon\desktop\mm
    ------------------------------------------

    reg query "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders" /v Desktop

    ! REG.EXE VERSION 3.0

    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders
        Desktop     REG_SZ  \\ntserver\netlogon\desktop\mm

    ----------------------------------------------

    Echo %UserProfile%

    C:\Documents and Settings\msmith

    --------------------------------------------

    Thanks.

  • Friday, January 18, 2013 7:09 PM
     
     Proposed Answer

    According to the output, it seems like your desktop folder is being redirected to \\ntserver\netlogon\desktop\%username% folder. please check permissions on "mm" folder and allow msmith atleast 'Modify' permission.


    MCP, MCTS, MCSE 2003, MCITP 2008, MCSA 2012
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    • Proposed As Answer by CountryStyle Saturday, January 19, 2013 1:06 AM
    •  
  • Friday, January 18, 2013 8:34 PM
     
     

    Thanks for your help.

    Ok here I think is what is happening.

    There appears to be a gpo setting that is redirecting the desktop to the server.

    I found a policy set by previous admin on server that is called desktop for this OU.

    It is…

    User Configuration (Enabled)

    Windows Settings

    Folder Redirection

    Desktop

    Setting: Basic (redirect everyone’s folder to the same location)

    Path :\\Ntserver\NETLOGON\desktop\mm

    Options:

    Grant user exclusive rights to Desktop           -Enabled

    Move the contents of desktop to the new location    -Enabled

    Policy removal behaviour                                -Leave contents.

    This location listed above is the Server, where there are a few icons in the folder. How ever most of the icons come from the All users desktop folder on the local computer.

    However what is odd is that others in the same group can add things to their own desktop w/out and issues. It’s like the policy is being applied to one user but not to others.

    But to solve the issue at hand is there any way that you know of to allow this user and all users to add to their desktop individually. If I changed the folder that was on the server so that “Users” could modify would that change  it do you think?


    PS. I must say that your commands and the results tweaked me to this. ~ thank.
    • Edited by stevwolf Friday, January 18, 2013 8:51 PM
    •  
  • Saturday, January 19, 2013 12:23 AM
     
     

    How many users under this OU. Do you want each user's desktop folder under \\Ntserver\NETLOGON\desktop location, or do you want all users' desktop folder like \\Ntserver\NETLOGON\desktop\allUsersDesktop?

    If you choose second option All users under that OU will be redirected to single folder, it means files will created by each user will be available for everyone.

    In most Enterprise scenario, Admins use first option where each user have their own desktop folder like \\Ntserver\NETLOGON\desktop\user1 and \\Ntserver\NETLOGON\desktop\user2 and so on..

    What option do you prefer?


    MCP, MCTS, MCSE 2003, MCITP 2008, MCSA 2012
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  • Saturday, January 19, 2013 12:30 PM
     
     

    Well there are  departments. This department has perhaps 10 people.

    The set up currently seems to be what you are describing in your second option.  \\ntserver\netlogon\desktop\departmentX for that departments users. But you seem to be saying that if the user adds an icon to their desktop (if it where possible) that it is going to appear on all the users desktops. I have seen that setting I think when you

    If we went with the second option you mention then we would have to create each individual folder on the server for each user.

    Can there not be a situation where you get a default desktop that is replicated each time but also where people can add their own icons and not be replicated to other users. I thougth that was the purpose of having a folder called \All Users and then one for the \username on the local computer.

    BTW im a little confused when you say allusers are you saying allusers as a generic everyone or are you actually talking about the all users folder on the computer we should be carfull not to be confusing on this. 

    regards 

  • Saturday, January 19, 2013 3:01 PM
     
     

    Stevwolf, for all users, I meant all users under X OU, since policy applies to OU in your situation. How do you like to pursue this?

     \\ntserver\netlogon\desktop\departmentX -- All users under X department will be redirected to departmentX folder, means all X OU members will see same desktop items.

     \\ntserver\netlogon\desktop\user1 -- User1 from X OU will be redirected to user1 exclusive folder, means he will only be able to access his desktop, and same for other members of that OU.

    Respond, if you still like to clarify, or respond the way you want to pursue this. I will guide you through steps for any situation.


    MCP, MCTS, MCSE 2003, MCITP 2008, MCSA 2012
    LinkedIn: http://www.linkedin.com/pub/jatin-patel/25/90b/2a/

    This posting is provided 'AS IS' with no warranties or guarantees and confers no rights.
    Please help and appreciate others by using these features: "Propose As Answer", "Vote As Helpful" and "Mark As Answer"

  • Saturday, January 19, 2013 4:24 PM
     
     

    I have a 2003 AD and Windows XP.

    I have one users who could not save or put anything on his desktop. The error was either permission denied or permission denied check to see if disk is full. The disk is not full.


    Hi, please check and see if you have quota limits enabled.

    Miguel Fra | Falcon IT Services, Miami, FL
    www.falconitservices.com | www.falconits.com | Blog

  • Sunday, January 20, 2013 12:46 PM
     
     

    Well I believe the way I would like to do it is to have everyone start with the same desktop for their department. There are various company programs and files that this department needs to access. But as I mentioned they should also have the ability to add to their desktop their own custom items. eg. Individuals need to to add word documents that they need to open all the time or spread sheets they open regularly. They should not be able to delete the icons that I have placed there but can do what ever they want with their own icons.

    Thanks,

    Regards