Saturday, June 06, 2009 7:23 AMI've just rebuilt one of our Domain Controllers with Windows 2008 SP2 and I'm try to install the BitLocker Recovery Password Viewer from here http://www.microsoft.com/downloads/details.aspx?familyid=2786FDE9-5986-4ED6-8FE4-F88E2492A5BD&displaylang=en. When I run this I get an error "Update does not apply to your system".
I assume this is because I have SP2 installed as this installed fine on an exisiting 2008 DC which has yet to have SP2 applied. I also assume that this tools is included in SP2 but can't find where one would enable it.
TIA for any advice.
Saturday, June 06, 2009 8:12 PMHello Chris,
This should be an optional feature included with the Remote Server Administration Toolkit (RSAT). You can install by using the Add Feature wizard in the RSAT management console.
Hope this helps,
Isaac Oben MCITP:EA, MCSE
Sunday, June 07, 2009 7:59 PMThanks for the reponse Isaac but there's nothing in there that enables this feture that I can see. I've installed RSAT on Windows 7 and it's included but it's not available on the Windows 2008 SP2 build I've installed.
Monday, June 08, 2009 7:29 AMModerator
This tool is not included in Windows Server 2008 SP2.
This error can occur if you have already installed this tool. Please verify whether BitLocker Recovery Password Viewer (KB928202) is listed in Control Panel\Programs and Features -> View installed updates.
In addition, please make sure if you are running a 32bit system, install Windows6.0-KB928202-x86.msu and if you are running a 64bit system, install Windows6.0-KB928202-x64.msu from the following site:
For detailed information about BitLocker Recovery Password Viewer, please refer to the following article:
How to use the BitLocker Recovery Password Viewer for Active Directory Users and Computers tool to view recovery passwords for Windows Vista
Hope it helps.
Tim Quan - MSFT
Monday, June 08, 2009 10:52 AMTim
Windows6.0-KB928202-x64.msu was the update I was trying to install on an x64 DC. It comes back with "Update does not apply to this system" I've installed SP2 on this DC and I assume this is the reason this update isn't going on.
Monday, June 08, 2009 11:12 AMModerator
Thank you for the reply.
I have made a test on my machine. I installed SP2 on my Windows Server 2008 64bit and then tried to install Windows6.0-KB928202-x64.msu. The same error “The update does not apply to your system” appears.
I agree with you that this update cannot be installed on Windows Server 2008 SP2. I am afraid that we have to wait for a SP2 compatible BitLocker Recovery Password Viewer to be released.
Thank you for your understanding.
Tim Quan - MSFT
Monday, June 08, 2009 11:17 AM
Thanks for checking that out. I'll hold off applying SP2 on my other DCs until this is resolved.
Monday, August 31, 2009 8:10 PM
I did find this feature on SP2, open server manager add feature its listed under Remote Server administration tools / feature tools administration tools/ bitlocker drive encryption tools. Is this it??
I tried installing that feature and tried to register the following DLL? - regsvr32.exe BdeAducExt.dll stated in the link for the tool? See registry information on page http://support.microsoft.com/default.aspx/kb/928202
I dont see any info in ADUC comptuer properties for bitlocker......
Friday, September 18, 2009 2:17 PM
You can install the Windows6.0-KB928202-x86.msu update on Vista SP2 like this:
1. Download the file to a temporary location (i.e. C:\temp)
2. From a CMD Prompt Window, navigate to the downloaded file location
3. Expand the .MSU file with this command: extract -F:* Windows6.0-KB928202-x86.msu c:\temp
4. Then install it using package manager (included in Vista) from the folder above: pkgmgr /n:.\Windows6.0-KB928202-x86.xml
Hope that helps
Monday, September 21, 2009 8:47 AM@madmike72
Worked a treat thank you. Only one point though; the command for extracting the files from the .msu file is:
expand -F:* Windows6.0-KB928202-x86.msu c:\temp
expand -F:* Windows6.0-KB928202-x64.msu c:\temp
Depending on platform.
Friday, December 14, 2012 4:06 PMWhy are you refering to Vista, i thought this was supposed to be for Server 2008. open another thread for Vista. mean while, while where waiting for a tool to be realesed, i have a machine locked out untill i can get this to work on server 2008 sp2.
- Proposed As Answer by Oscar Arango Friday, December 14, 2012 4:06 PM