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Windows 2003 R2 with BAD_SYSTEM_CONFIG_INFO error on bootup

Answered Windows 2003 R2 with BAD_SYSTEM_CONFIG_INFO error on bootup

  • Thursday, May 24, 2012 3:32 PM
     
     
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    Hello All,

    I have a Windows 2003 R2 Server with Exchange 2003 and I'm getting a Bad_System_Config_Info BSOD on bootup?

    I have system state backups... I have data backups...

    What I was wondering if I could just insert the Windows 2003 R2 CD and reinstall over Windows ?  And NOT format the drive?

    Will that wipe out my Windows Server and My Exchange Server?

    What about the Repair options on booting from the CD?  Perhaps the System repair?

     

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  • Friday, May 25, 2012 1:57 AM
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    Hello,


    As you have the system state backup, try to boot in Safe Mode/Last Known Good Configuration Mode and perform a system restore.


    Yes, you can boot from your Windows 2003 setup CD and select the Repair feature. It actually overwrite the Windows system files and will allow Windows to function again in most cases while it won't impact your Exchange server or other programs or data. As you have system state backup and data backup, feel free to use this feature.


    If the BSOD reoccurs after the system repair, then it’s most likely a hardware problem (i.e. faulty RAM) or software conflicts (i.e. incompatible driver). Please call Microsoft Support Service (CSS).

    To obtain the phone numbers for specific technology request, please refer to the website listed below:
    http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS


    Thanks
    Zhang