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Can run any updates

Answered Can run any updates

  • Saturday, January 05, 2013 2:55 PM
     
     
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    I have a Windows 2003 Std server. 

    Whenever I attempt to install any application or run Windows updates MSIEXEC.exe starts taking up 100% CPU and the whole thing just hangs. If I go into Event Viewer I see Event ID 11704 for MSIInstaller which essentially says there is a suspended installation of "xx" and it's asking the question on whether or not I want to roll back the installation before continuing. Unfortunately, I don't have the option to roll back the installation, there is no actual dialog box window. I don't know how to tell it to continue.

    The suspended installation is sometimes Lync 2010, other times it's .NET 2.0 SP2  it is randomly different.

    I don't know how to get past this but I can't install about 12 updates in Windows Update because of it. Searching the Internet has produced no good results.

     

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  • Saturday, January 05, 2013 4:35 PM
     
     
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    This one may sort it.

    http://support.microsoft.com/mats/Program_Install_and_Uninstall

     

     

     

    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows]

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

     
  • Saturday, January 05, 2013 9:51 PM
     
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    According to Microsoft:
    To resolve this problem, shut down the Windows Installer service and then re-register it.

    This makes sure that the Windows Installer engine functions properly. To do this, follow these steps: 

    1. Click Start, and then click Run.
    2. In the Open box, type msiexec /unreg, and then click OK.
    3. When this process is complete, click Start, and then click Run.
    4. In the Open box, type msiexec /regserver, and then click OK.
    5. When this process is complete, reinstall the update.

    or try to install windows installer latest i.e 4.5 manually download and install 

    http://support.microsoft.com/kb/942288

    and then try


     
  • Monday, January 07, 2013 2:14 AM
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    It’s probably a Windows Installer issue. What are the errors found in WindowsUpdate.log


    Troubleshoot common installation issues in Windows Update, Microsoft Update, and Windows Server Update Services
    http://support.microsoft.com/kb/906602

     

    Regards,

    Zhang     

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  • Monday, January 07, 2013 4:43 AM
     
     
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    The /unreg /regserver didn't actually fix the problem. What seems to have worked is installing MSIEXEC 4.5. It looks like that cleared stuff up and while installations seem to take a long time. they are working!