Saturday, January 05, 2013 2:55 PM
I have a Windows 2003 Std server.
Whenever I attempt to install any application or run Windows updates MSIEXEC.exe starts taking up 100% CPU and the whole thing just hangs. If I go into Event Viewer I see Event ID 11704 for MSIInstaller which essentially says there is a suspended installation of "xx" and it's asking the question on whether or not I want to roll back the installation before continuing. Unfortunately, I don't have the option to roll back the installation, there is no actual dialog box window. I don't know how to tell it to continue.
The suspended installation is sometimes Lync 2010, other times it's .NET 2.0 SP2 it is randomly different.
I don't know how to get past this but I can't install about 12 updates in Windows Update because of it. Searching the Internet has produced no good results.
Saturday, January 05, 2013 4:35 PM
This one may sort it.
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows]
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.
Saturday, January 05, 2013 9:51 PM
According to Microsoft:
To resolve this problem, shut down the Windows Installer service and then re-register it.
This makes sure that the Windows Installer engine functions properly. To do this, follow these steps:
1. Click Start, and then click Run.
2. In the Open box, type msiexec /unreg, and then click OK.
3. When this process is complete, click Start, and then click Run.
4. In the Open box, type msiexec /regserver, and then click OK.
5. When this process is complete, reinstall the update.
or try to install windows installer latest i.e 4.5 manually download and install
and then try
Monday, January 07, 2013 2:14 AMModerator
It’s probably a Windows Installer issue. What are the errors found in WindowsUpdate.log
Troubleshoot common installation issues in Windows Update, Microsoft Update, and Windows Server Update Services
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Monday, January 07, 2013 4:43 AMThe /unreg /regserver didn't actually fix the problem. What seems to have worked is installing MSIEXEC 4.5. It looks like that cleared stuff up and while installations seem to take a long time. they are working!