Windows 8 with Hyper-v can't add any new guest "External storage error"

Answered Windows 8 with Hyper-v can't add any new guest "External storage error"

  • Monday, March 04, 2013 12:38 PM
     
     

    I have fresh Windows 8 install with Hyper-V. But I can't add any new guest VM. I got - The operation failed. Failed to create external configuration store at 'd:\virtual pc\w7-32': General access denied error. (0x80070005). My user have local admin rights.

    PC have 2 local drives. "D:\virtual pc" drive is for all VM files

    Because of that I reinstalled my PC, thought that it solves my problem, but no luck.

All Replies

  • Monday, March 04, 2013 1:28 PM
     
     

    Hi!

    I've previously encountered, that some actions have not been executed by the logged in user account, but Hyper-V manager. You can try giving full permissions to "Everyone" on the D: drive, and see if VM creation is successful. 

  • Monday, March 04, 2013 1:45 PM
     
     
    Did not helped. Error - User domain\user failed to create external configuration store at d:\virtual pc....
  • Monday, March 04, 2013 2:28 PM
     
     

    Hi Kaspars,

    Is your computer a domain member? If is try this:

    http://rmlinar.net/blog/2012/06/19/cant-create-virtual-machine-in-windows-8-rp-hyper-v-error0x80070569-logon-failure-the-user-has-not-been-granted-the-requested-logon-type-at-this-computer/

    Hope this will be helpful.

    Romeo


    Romeo Mlinar
    MCSA, MCSE, MCTS, MCITP, MCSE:Private Cloud, Virtual Machine MVP
    Blog: Admin troubles
    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

  • Monday, March 04, 2013 2:50 PM
     
     

    Are you sure that this is a local drive?

    There are lots of people having issues with this error, while trying to create VMs on file shares and network drives.


    I can actually recreate your error, trying to create a VM on a file share, but I can't recreate it on a new local drive. On local drives, everything works fine.
  • Monday, March 04, 2013 3:04 PM
     
     

    Mike I am sure that D drive is local.

    Romeo I have different error 0x80070005. I tried got the same error.

    What could be wrong with fresh install?

  • Monday, March 04, 2013 4:25 PM
     
     
    What kind of drive is the D drive? Is it a second hard drive inside the computer? Is it a USB drive? If the problem came back after the reinstall, it must be a configuration error with that drive.
  • Tuesday, March 05, 2013 6:31 AM
    Moderator
     
     

    Hi,

    This error is more like a permission problem. Although you use a local admin account, but when you launch Hyper-V management console, you may use right click and then select “runas Administrator”. Also add your user account to Hyper-V Administrators Group.

    Check permission of the folder “d:\virtual pc\w7-32”, make sure computer account has full access on this folder.

    For more information please refer to following MS articles:

    Error Message: The server encountered an error while creating “Name of the VM”
    http://blogs.msdn.com/b/robertvi/archive/2010/06/08/error-message-the-server-encountered-an-error-while-creating-name-of-the-vm.aspx

    Hope this helps!

    TechNet Subscriber Support

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    Lawrence

    TechNet Community Support

  • Tuesday, March 05, 2013 6:58 AM
     
     

    Ted D drive is inside attached with SATA cable like c drive.

     Lawrence SYSTEM had Full control. I am allready launching console with run as administrator. I added my admin user to Hyper-v admin group but it did not helped.

    It was allready there.

    Thankyou for ideas

    What permissions do I miss?

  • Tuesday, March 05, 2013 7:07 AM
     
     

    "Create symbolic link properties" --- ???

    Shouldn't this actually read "Local disk (D:) properties"?

  • Thursday, March 07, 2013 6:34 AM
    Moderator
     
     

    Hi,

    It is no doubt that this is a permission related problem, but looks like every configuration is correct.

    Have you checked “effective permissions” of Hyper-V host computer name, since when you create a new VM, it is the System account of the Hyper-V host that executes the operation.

    Same issues are recorded in Windows Server 2008 R2 knowledge base, best possible reason is lack of permission, while a KB also mentioned the issue may be caused by Intel IPMI driver.  

    Creating or starting Hyper-V virtual machines may fail with error 0x80070005 because of Intel IPMI driver
    http://support.microsoft.com/kb/969556

    Try Intel’s solution and give us feedback for further troubleshooting.

    Intel System Management Software TA-922: Virtual machines are inaccessible after Intel® IPMI Driver install
    http://www.intel.com/support/motherboards/server/sysmgmt/sb/CS-029944.htm

    If the issue still exists, you may uninstall Hyper-V feature on the Windows 8 computer and reinstall it after a restart.

    For more information please refer to following MS articles:

    Error 0x80070005 when exporting Hyper-V VMs over the Network
    http://support.microsoft.com/kb/2008849
    Hyper-V virtual machines may not start, and you receive an error: “‘General access denied error’ (0x80070005)”
    http://support.microsoft.com/kb/2249906


    Hope this helps!

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    Lawrence

    TechNet Community Support

  • Thursday, March 07, 2013 6:38 AM
     
     

    Hi

    I will try.

    Thanks

  • Thursday, March 07, 2013 12:36 PM
     
     

    I found that default D$ share is not working.

    I will recreate partition on d drive.

  • Friday, March 08, 2013 11:56 AM
     
     

    Hi

    Lawrence! I do not have Intel IPMI installed, because I made 3 clean install.

    Addig Hyper-v brakes my D$ share.

    I do not know what else to do :(

  • Monday, March 11, 2013 6:25 AM
    Moderator
     
     

    Hi,

    So you have tried to reinstall Hyper-V feature and reinstall the operating system, but the error still exists.

    Okay, you may try following command to reset security permission on the second disk.

    Open an elevated command prompt, go to the drive:

    cd /d d: (d represent your problematic drive letter )

    Type the following command:

    icacls * /T /Q /C /RESET (* represent all files or directories in current drive d)

    If issue still exists, backup your data on the second disk and format it, backup data then delete partition on the disk and then recreate partition with current credential.

    For more information please refer to following MS articles:

    Server 2012 Hyper-V lost "NT Virtual Machine\Virtual Machines" permissions to "log on as a service
    http://social.technet.microsoft.com/Forums/en-US/winserverhyperv/thread/313daec6-74c3-4e40-9a4f-907340ed9668
    Icacls
    http://technet.microsoft.com/en-us/library/cc753525(WS.10).aspx

    Hope this helps!

    TechNet Subscriber Support

    If you are TechNet Subscription user and have any feedback on our support quality, please send your feedback here.

     


    Lawrence

    TechNet Community Support

  • Monday, March 11, 2013 9:36 AM
     
     Answered

    Hi
    I just installed newest Intel chipset driver. All is working now.
    Also D$ is working.

    Strange is that before 28.02 all was working and suddenly stoped. No updates from my side.

    • Marked As Answer by Kaspars_ Monday, March 11, 2013 9:36 AM
    •