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Answerwindows 2008 server crash after adding hyper-v role

  • Sunday, October 11, 2009 7:59 PMbeit Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    hello,

    we installed windows 2008 r2 standard x64 os on hp dl380g5 rack server with 16gb ram. windows is working perfect,  but after adding hyper-v role, server have "blue screen". after "blue screen" we checked memory - no errors was found. before adding this role we updated all hp rack server parts firmware and updated all windows updates. we found that if we disable "No-Execute Memory Protection" in server bios - windows stand up, but we receive that hypervisor cannot start, because we must change bios parameters. bios is changed like hp recommends: "Execute Memory Protection"=enabled and "Intel(R) Virtualization Technology"=enabled.
    where is the problem for crash?
     

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  • Monday, October 12, 2009 8:31 AMVincent HuMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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    Hi,

     

    According to the description, it seems that there are some hardware compatibility issue with your computer, we have several posts discussed the similar issue in this forum, t is recommend you to contact HP for more details so that you can get the most qualified pool of respondents. Thanks for your understanding.


    By the way, please update the BIOS to the latest. 

     

    Best Regards,

    Vincent Hu

     

     

All Replies

  • Sunday, October 11, 2009 11:25 PMJohn Paul CookMVP, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    What do your event logs say?
     
  • Monday, October 12, 2009 6:53 AMbeit Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    Log Name:      Microsoft-Windows-Hyper-V-VMMS-Admin
    Source:        Microsoft-Windows-Hyper-V-VMMS
    Date:          10/12/2009 9:42:47 AM
    Event ID:      14098
    Task Category: None
    Level:         Error
    Keywords:     
    User:          SYSTEM
    Computer:      servernew.server.lan
    Description:
    'Hypervisor' driver required by the Virtual Machine Management service is not installed or is disabled. Check your settings or try reinstalling the Hyper-V role.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-Windows-Hyper-V-VMMS" Guid="{6066F867-7CA1-4418-85FD-36E3F9C0600C}" />
        <EventID>14098</EventID>
        <Version>0</Version>
        <Level>2</Level>
        <Task>0</Task>
        <Opcode>0</Opcode>
        <Keywords>0x8000000000000000</Keywords>
        <TimeCreated SystemTime="2009-10-12T06:42:47.195459900Z" />
        <EventRecordID>10</EventRecordID>
        <Correlation />
        <Execution ProcessID="448" ThreadID="2264" />
        <Channel>Microsoft-Windows-Hyper-V-VMMS-Admin</Channel>
        <Computer>servernew.server.lan</Computer>
        <Security UserID="S-1-5-18" />
      </System>
      <UserData>
        <VmlEventLog xmlns:auto-ns2="http://schemas.microsoft.com/win/2004/08/events" xmlns="http://www.microsoft.com/Windows/Virtualization/Events">
          <Parameter0>Hypervisor</Parameter0>
        </VmlEventLog>
      </UserData>
    </Event>
     
  • Monday, October 12, 2009 8:31 AMVincent HuMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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    Hi,

     

    According to the description, it seems that there are some hardware compatibility issue with your computer, we have several posts discussed the similar issue in this forum, t is recommend you to contact HP for more details so that you can get the most qualified pool of respondents. Thanks for your understanding.


    By the way, please update the BIOS to the latest. 

     

    Best Regards,

    Vincent Hu

     

     
  • Sunday, October 18, 2009 8:03 PMHansBoele Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    I have the same problem with a HP ML350 G5


    You receive a "Stop 0x0000007E" error on the first restart after you enable Hyper-V on a Windows Server 2008 R2-based computer

    http://support.microsoft.com/kb/974598


    Best Regards,

    Hans Boele
     
  • Sunday, November 15, 2009 2:31 AMrmolzon Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    Hi,

    I'm having the same issue after installing Hyper V in a cluster and have heard that it's a bug in R2 and opend a case with Mocrosoft with out an answer.  I'm running Dell hardware which has worked fine in Windows 2003 R2.  It seem to only happen randonly when the server becomes busy and then goes unresponsive and the will restart with out andthing showing up in the event logs.