Server Manager 2008 could not discover state of system
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Wednesday, September 10, 2008 4:58 PMHello,
After installing Windows Updates for Server 2008, the Server Manager no longer is able to detect system status, and I cannot add or remove roles from the system. Here is the event:
Event 1601, Server Manager
Could not discover the state of the system. An unexpected exception was found:
System.Runtime.InteropServices.COMException (0x800B0100): No signature was present in the subject. (Exception from HRESULT: 0x800B0100)
at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
at Microsoft.Windows.ServerManager.ComponentInstaller.CreateSessionAndPackage(IntPtr& session, IntPtr& package)
at Microsoft.Windows.ServerManager.ComponentInstaller.InitializeUpdateInfo()
at Microsoft.Windows.ServerManager.ComponentInstaller.Initialize()
at Microsoft.Windows.ServerManager.Common.Provider.Initialize(DocumentCollection documents)
at Microsoft.Windows.ServerManager.ServerManagerModel.InternalRefreshModelResult(Object state)
Dustin Schultz Avaya Certified Expert
Answers
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Friday, September 12, 2008 12:43 PM Hello,
This error generally indicates that the CBS store is corrupted. Most of the store corruption problems are related to a corrupted update package (e.g. an unsuccessfully installed update).
You may need to do perform some steps to find out the root cause.
Steps needed:
===========
1. Download System Update Readiness Tool from the following link and install it on your system.
http://support.microsoft.com/kb/947821
2. Two log files will be automatically generated after you install this tool. Please check these two log files to see which update is not installed successfully. For example, you may see some errors like:
Error: Cannot find package manifest in store for package: Package_for_KB950759_server_0~31bf3856ad364e35~amd64~~6.0.1.1.
If the package, which is not installed successfully in your system, is KB950759, you can try the following steps to manually fix it. Otherwise, I would suggest that you post this in our Windows Update newsgroup (http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windowsupdate&lang=en&cr=US) to efficiently resolve the corrupted update package.
Steps to manually fix problems relating to KB950759:
========================================
1. You need to copy 6 files into %windir%\servicing\packages, even they currently exist.
Copy c:\950759\update.mum %windir%\servicing\packages\Package_for_KB950759~31bf3856ad364e35~amd64~~6.0.1.1.mum
Copy c:\950759\update.cat %windir%\servicing\packages\Package_for_KB950759~31bf3856ad364e35~amd64~~6.0.1.1.cat
Copy c:\950759\Package_for_KB950759_server~31bf3856ad364e35~amd64~~6.0.1.1.mum %windir%\servicing\packages\Package_for_KB950759_server~31bf3856ad364e35~amd64~~6.0.1.1.mum
Copy c:\950759\Package_for_KB950759_server~31bf3856ad364e35~amd64~~6.0.1.1.cat %windir%\servicing\packages\Package_for_KB950759_server~31bf3856ad364e35~amd64~~6.0.1.1.cat
Copy c:\950759\Package_for_KB950759_server_0~31bf3856ad364e35~amd64~~6.0.1.1.mum %windir%\servicing\packages\Package_for_KB950759_server_0~31bf3856ad364e35~amd64~~6.0.1.1.mum
Copy c:\950759\Package_for_KB950759_server_0~31bf3856ad364e35~amd64~~6.0.1.1.cat %windir%\servicing\packages\Package_for_KB950759_server_0~31bf3856ad364e35~amd64~~6.0.1.1.cat
2. If the copy fails, it must be ACL issue, you need to take owner ship of %windir%\servicing\packages using tools like subacl, etc first then.
Thank you for your cooperation.
Best regards,
Chang Yin- Marked As Answer by Chang Yin Friday, September 19, 2008 9:58 AM
All Replies
-
Friday, September 12, 2008 12:43 PM Hello,
This error generally indicates that the CBS store is corrupted. Most of the store corruption problems are related to a corrupted update package (e.g. an unsuccessfully installed update).
You may need to do perform some steps to find out the root cause.
Steps needed:
===========
1. Download System Update Readiness Tool from the following link and install it on your system.
http://support.microsoft.com/kb/947821
2. Two log files will be automatically generated after you install this tool. Please check these two log files to see which update is not installed successfully. For example, you may see some errors like:
Error: Cannot find package manifest in store for package: Package_for_KB950759_server_0~31bf3856ad364e35~amd64~~6.0.1.1.
If the package, which is not installed successfully in your system, is KB950759, you can try the following steps to manually fix it. Otherwise, I would suggest that you post this in our Windows Update newsgroup (http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windowsupdate&lang=en&cr=US) to efficiently resolve the corrupted update package.
Steps to manually fix problems relating to KB950759:
========================================
1. You need to copy 6 files into %windir%\servicing\packages, even they currently exist.
Copy c:\950759\update.mum %windir%\servicing\packages\Package_for_KB950759~31bf3856ad364e35~amd64~~6.0.1.1.mum
Copy c:\950759\update.cat %windir%\servicing\packages\Package_for_KB950759~31bf3856ad364e35~amd64~~6.0.1.1.cat
Copy c:\950759\Package_for_KB950759_server~31bf3856ad364e35~amd64~~6.0.1.1.mum %windir%\servicing\packages\Package_for_KB950759_server~31bf3856ad364e35~amd64~~6.0.1.1.mum
Copy c:\950759\Package_for_KB950759_server~31bf3856ad364e35~amd64~~6.0.1.1.cat %windir%\servicing\packages\Package_for_KB950759_server~31bf3856ad364e35~amd64~~6.0.1.1.cat
Copy c:\950759\Package_for_KB950759_server_0~31bf3856ad364e35~amd64~~6.0.1.1.mum %windir%\servicing\packages\Package_for_KB950759_server_0~31bf3856ad364e35~amd64~~6.0.1.1.mum
Copy c:\950759\Package_for_KB950759_server_0~31bf3856ad364e35~amd64~~6.0.1.1.cat %windir%\servicing\packages\Package_for_KB950759_server_0~31bf3856ad364e35~amd64~~6.0.1.1.cat
2. If the copy fails, it must be ACL issue, you need to take owner ship of %windir%\servicing\packages using tools like subacl, etc first then.
Thank you for your cooperation.
Best regards,
Chang Yin- Marked As Answer by Chang Yin Friday, September 19, 2008 9:58 AM
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Tuesday, July 13, 2010 6:33 AM
Hello,
I have same error on Windows Server 2008 R2.
Tell me please, where I can download System Update Readiness Tool for Windows Server 2008 Standard R2 Eng?
I tried all files from this link - http://support.microsoft.com/kb/947821 - but all of them "not applicable to my computer".
Thank you.
MCP -
Tuesday, July 13, 2010 11:21 AM
I'm successfully download System Update Readiness Tool for Windows Server 2008 Standard R2 Eng from this link - http://support.microsoft.com/?scid=kb%3Ben-us%3B947821&x=7&y=11 .
Here is a log c:\C:\Windows\Logs\CBS\CheckSUR.log:
=================================
Checking System Update Readiness.
Binary Version 6.1.7600.20667
Package Version 8.0
2010-07-13 14:42
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Package_for_KB978542_RTM~31bf3856ad364e35~amd64~~6.1.1.1.mum Expected file name Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.mum does not match the actual file name
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
Summary:
Seconds executed: 2176
Found 1 errors
CBS MUM Corrupt Total count: 1
Unavailable repair files:
servicing\packages\Package_for_KB978542_RTM~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_for_KB978542_RTM~31bf3856ad364e35~amd64~~6.1.1.1.cat==============
Server Manager still fail to start with error:
Could not discover the state of the system. An unexpected exception was found:
System.Runtime.InteropServices.COMException (0x800706BE): The remote procedure call failed. (Exception from HRESULT: 0x800706BE)
at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
at Microsoft.Windows.ServerManager.ComponentInstaller.CreateSessionAndPackage(IntPtr& session, IntPtr& package)
at Microsoft.Windows.ServerManager.ComponentInstaller.InitializeUpdateInfo()
at Microsoft.Windows.ServerManager.ComponentInstaller.Initialize()
at Microsoft.Windows.ServerManager.Common.Provider.RefreshDiscovery()
at Microsoft.Windows.ServerManager.LocalResult.PerformDiscovery()
at Microsoft.Windows.ServerManager.ServerManagerModel.CreateLocalResult(RefreshType refreshType)
at Microsoft.Windows.ServerManager.ServerManagerModel.InternalRefreshModelResult(Object state)What shall I do now to solve this problem?
MCP -
Sunday, September 26, 2010 3:40 PM
Dear all,
i have the same issue i used to recive the below error
Faulting application name: TrustedInstaller.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc4b0
Faulting module name: ntdll.dll, version: 6.1.7600.16559, time stamp: 0x4ba9b802
Exception code: 0xc00000fd
Fault offset: 0x00000000000536a6
Faulting process id: 0x1644
Faulting application start time: 0x01cb5d8fb20ad2d3
Faulting application path: C:\Windows\servicing\TrustedInstaller.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 04ef7b52-c983-11df-82a1-0017a477002cwhen i check the log file "checksur.log"
Summary:
Seconds executed: 370
Found 1 errors
CBS MUM Corrupt Total count: 1Unavailable repair files:
servicing\packages\Package_for_KB2286198_RTM~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_for_KB2286198_RTM~31bf3856ad364e35~amd64~~6.1.1.1.catplease advice
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Monday, September 27, 2010 8:52 AM
Dear Nashaat,
Thank you for posting on Microsoft Social site. I found the solution for your issue kindly find the steps below.
Steps:
1 - Download the KB update.
2- Rename the update file from "Windows6.1-KB2286198-x64.msu" to "Windows6.1-KB2286198-x64.cab".
3- Unpack it with any zip software.
4- Copy the following packages update files only to c:\windows\servicing\packages.
- package_for_kb2286198_rtm_bf~31bf3856ad364e35~amd64~~6.1.1.1.cat
- package_for_kb2286198_rtm_bf~31bf3856ad364e35~amd64~~6.1.1.1.mum
- package_for_kb2286198_rtm~31bf3856ad364e35~amd64~~6.1.1.1.cat
- package_for_kb2286198_rtm~31bf3856ad364e35~amd64~~6.1.1.1.mum
- update.cat
- update.mum
Your problem will be solved without restart. Waiting your feedback
Mohamed Waheed
- Proposed As Answer by Mohamed Waheed Monday, September 27, 2010 8:52 AM
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Tuesday, September 28, 2010 7:23 AM
Dear Mohamed,
thank you so much for your support , the problem was resolved.
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Wednesday, October 06, 2010 2:01 AM
Guys I have a smilar problem
Here is is the message on the log file after I downloaded the System Update readiness tool.
hecking System Update Readiness.
Binary Version 6.1.7600.20751
Package Version 9.0
2010-09-28 19:18Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-InternetExplorer-Package~31bf3856ad364e35~amd64~~9.2.7930.16406.mum Expected file name Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.mum does not match the actual file nameChecking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
Summary:
Seconds executed: 277
Found 1 errors
CBS MUM Corrupt Total count: 1Unavailable repair files:
servicing\packages\Microsoft-Windows-InternetExplorer-Package~31bf3856ad364e35~amd64~~9.2.7930.16406.mum
servicing\packages\Microsoft-Windows-InternetExplorer-Package~31bf3856ad364e35~amd64~~9.2.7930.16406.catAlso here is the error message in Event View Server Manager
Could not discover the state of the system. An unexpected exception was found:
System.Runtime.InteropServices.COMException (0x800706BE): The remote procedure call failed. (Exception from HRESULT: 0x800706BE)
at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
at Microsoft.Windows.ServerManager.ComponentInstaller.CreateSessionAndPackage(IntPtr& session, IntPtr& package)
at Microsoft.Windows.ServerManager.ComponentInstaller.InitializeUpdateInfo()
at Microsoft.Windows.ServerManager.ComponentInstaller.Initialize()
at Microsoft.Windows.ServerManager.Common.Provider.RefreshDiscovery()
at Microsoft.Windows.ServerManager.LocalResult.PerformDiscovery()
at Microsoft.Windows.ServerManager.ServerManagerModel.CreateLocalResult(RefreshType refreshType)
at Microsoft.Windows.ServerManager.ServerManagerModel.InternalRefreshModelResult(Object state)
Paul Drummond -
Wednesday, October 06, 2010 2:31 AMHi,
Here is a demonstration of how to extract the IE9 beta to recover the files for your system. Note that you will need the appropriate version from here,
http://windows.microsoft.com/en-US/internet-explorer/download/ie-9/worldwide
I used a temporary working directory, c:\servicing, and an elevated command prompt to perform the extractions. My commands appear below. Note that I used the 7 x86 package, you will likely need the 7 x64 or the Server 2008 R2 x64 package.
Microsoft Windows [Version 6.1.7600] Copyright (c) 2009 Microsoft Corporation. All rights reserved. C:\Windows\system32>cd c:\servicing c:\servicing>IE9-Windows7-x86-enu.exe /x:c:\servicing\ie9 c:\servicing>cd ie9 c:\servicing\ie9>wusa IE9-Win7.MSU /extract:c:\servicing\ie9\update c:\servicing\ie9>cd update c:\servicing\ie9\update>mkdir files c:\servicing\ie9\update>expand Windows6.1-KB982861-x86.cab -F:* files Microsoft (R) File Expansion Utility Version 6.1.7600.16385 Copyright (c) Microsoft Corporation. All rights reserved. Adding files\update.cat to Extraction Queue Adding files\update.mum to Extraction Queue Adding files\x86_microsoft-windows-i..rendering.resources_31bf3856ad364e35_9.2.7930.16406_en-us_01125c133181cb4c.manifest to Extraction Queue Adding files\x86_microsoft-windows-i..ptdebugui.resources_31bf3856ad364e35_9.2.7930.16406_en-us_e613a9cec859d859.manifest to Extraction Queue Adding files\x86_microsoft-windows-i..rationkit.resources_31bf3856ad364e35_9.2.7930.16406_en-us_ee9977ac4cadf2df.manifest to Extraction Queue Adding files\x86_microsoft-windows-i..rityzones.resources_31bf3856ad364e35_9.2.7930.16406_en-us_62aca22c0f8e0da1.manifest to Extraction Queue Adding files\x86_microsoft-windows-i..s-platform-optional_31bf3856ad364e35_9.2.7930.16406_none_07c2a666b4d1325e.manifest to Extraction Queue Adding files\x86_microsoft-windows-i..rofilerui.resources_31bf3856ad364e35_9.2.7930.16406_en-us_3df5b8bc32511cdb.manifest to Extraction Queue Adding files\x86_microsoft-windows-i..rolviewer.resources_31bf3856ad364e35_9.2.7930.16406_en-us_969e0970eab29f93.manifest to Extraction Queue Adding files\microsoft-windows-internetexplorer-optional-package~31bf3856ad364e35~x86~en-us~9.2.7930.16406.cat to Extraction Queue Adding files\microsoft-windows-internetexplorer-package-minilp~31bf3856ad364e35~x86~en-us~9.2.7930.16406.mum to Extraction Queue Adding files\microsoft-windows-internetexplorer-package~31bf3856ad364e35~x86~en-us~9.2.7930.16406.mum to Extraction Queue Adding files\microsoft-windows-internetexplorer-package~31bf3856ad364e35~x86~en-us~9.2.7930.16406.cat to Extraction Queue Adding files\microsoft-windows-internetexplorer-optional-package~31bf3856ad364e35~x86~~9.2.7930.16406.cat to Extraction Queue Adding files\microsoft-windows-internetexplorer-optional-package~31bf3856ad364e35~x86~en-us~9.2.7930.16406.mum to Extraction Queue Adding files\microsoft-windows-internetexplorer-package-minilp~31bf3856ad364e35~x86~en-us~9.2.7930.16406.cat to Extraction Queue Adding files\microsoft-windows-internetexplorer-optional-package~31bf3856ad364e35~x86~~9.2.7930.16406.mum to Extraction Queue Adding files\x86_microsoft-windows-i..tacontrol.resources_31bf3856ad364e35_9.2.7930.16406_en-us_9a048476c7ef7c9e.manifest to Extraction Queue Adding files\x86_microsoft-windows-ie-behaviors_31bf3856ad364e35_9.2.7930.16406_none_30ed753b20227f9f.manifest to Extraction Queue Adding files\x86_microsoft-windows-ie-antiphishfilter_31bf3856ad364e35_9.2.7930.16406_none_efbc06e399d33190.manifest to Extraction Queue Adding files\x86_microsoft-windows-ie-behaviors.resources_31bf3856ad364e35_9.2.7930.16406_en-us_1ba10450d9cd0b20.manifest to Extraction Queue Adding files\x86_microsoft-windows-ie-datacontrol_31bf3856ad364e35_9.2.7930.16406_none_08311976ce3e49fb.manifest to Extraction Queue Adding files\x86_microsoft-windows-ie-devtools.resources_31bf3856ad364e35_9.2.7930.16406_en-us_4faa4966d810163d.manifest to Extraction Queue Adding files\x86_microsoft-windows-ie-controls.resources_31bf3856ad364e35_9.2.7930.16406_en-us_a2130871e5f7d903.manifest to Extraction Queue Adding files\x86_microsoft-windows-ie-controls_31bf3856ad364e35_9.2.7930.16406_none_be0b48767e075e24.manifest to Extraction Queue Adding files\x86_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_9.2.7930.16406_none_f612e409cfe7b73d.manifest to Extraction Queue Adding files\x86_microsoft-windows-i..trolpanel.resources_31bf3856ad364e35_9.2.7930.16406_en-us_16b495e41640c865.manifest to Extraction Queue Adding files\x86_microsoft-windows-i..tbranding.resources_31bf3856ad364e35_9.2.7930.16406_en-us_ea68a9f43554b4e7.manifest to Extraction Queue Adding files\x86_microsoft-windows-i..texplorer.resources_31bf3856ad364e35_9.2.7930.16406_en-us_31b663a282da0bbb.manifest to Extraction Queue Adding files\x86_microsoft-windows-ie-adminkitengine_31bf3856ad364e35_9.2.7930.16406_none_984026bbf6483b39.manifest to Extraction Queue Adding files\x86_microsoft-windows-ie-adminkitmostfiles_31bf3856ad364e35_9.2.7930.16406_none_a25c125934da8ee3.manifest to Extraction Queue Adding files\x86_microsoft-windows-ie-administrationkit_31bf3856ad364e35_9.2.7930.16406_none_91458ecb24de8508.manifest to Extraction Queue Adding files\x86_microsoft-windows-ie-adminkitbranding_31bf3856ad364e35_9.2.7930.16406_none_687a5d058591d804.manifest to Extraction Queue Adding files\microsoft-windows-internetexplorer-package~31bf3856ad364e35~x86~~9.2.7930.16406.cat to Extraction Queue Adding files\x86_microsoft-windows-i..filercore.resources_31bf3856ad364e35_9.2.7930.16406_en-us_57b242412240fa66.manifest to Extraction Queue Adding files\x86_microsoft-windows-i..explorer-deployment_31bf3856ad364e35_9.2.7930.16406_none_41f13ff3471fad25.manifest to Extraction Queue Adding files\x86_microsoft-windows-i..favorites.resources_31bf3856ad364e35_9.2.7930.16406_en-us_8527304692b0c625.manifest to Extraction Queue Adding files\x86_microsoft-windows-i..mlediting.resources_31bf3856ad364e35_9.2.7930.16406_en-us_c94c241ad05aa546.manifest to Extraction Queue Adding files\x86_microsoft-windows-i..mlrenderingadvanced_31bf3856ad364e35_9.2.7930.16406_none_d4ef9730aa875019.manifest to Extraction Queue Adding files\x86_microsoft-windows-i..kitengine.resources_31bf3856ad364e35_9.2.7930.16406_en-us_d841897c00b4771a.manifest to Extraction Queue Adding files\x86_microsoft-windows-i..mentation.resources_31bf3856ad364e35_9.2.7930.16406_en-us_0c7a9b9187bdd7ac.manifest to Extraction Queue Adding files\x86_microsoft-windows-i..-setieinstalleddate_31bf3856ad364e35_9.2.7930.16406_none_fca0f236ef1e007b.manifest to Extraction Queue Adding files\x86_microsoft-windows-i..ablenetworkgraphics_31bf3856ad364e35_9.2.7930.16406_none_e1f05fb5417e1946.manifest to Extraction Queue Adding files\x86_microsoft-windows-i..-optional.resources_31bf3856ad364e35_9.2.7930.16406_en-us_868ce25d1387ae12.manifest to Extraction Queue Adding files\x86_microsoft-windows-i..-platform.resources_31bf3856ad364e35_9.2.7930.16406_en-us_bfbf4f6bc8ba3e8c.manifest to Extraction Queue Adding files\x86_microsoft-windows-i..ersandsecurityzones_31bf3856ad364e35_9.2.7930.16406_none_a90d086804de90aa.manifest to Extraction Queue Adding files\x86_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_9.2.7930.16406_none_8ce04ce5dbda6d2b.manifest to Extraction Queue Adding files\x86_microsoft-windows-i..converter.resources_31bf3856ad364e35_9.2.7930.16406_en-us_3f387b9a87280e42.manifest to Extraction Queue Adding files\x86_microsoft-windows-i..eoptionalcomponents_31bf3856ad364e35_9.2.7930.16406_none_f5e3d2ed85555ce1.manifest to Extraction Queue Adding files\x86_microsoft-windows-i..oyment-languagepack_31bf3856ad364e35_9.2.7930.16406_en-us_7c05974ab0a064e9.manifest to Extraction Queue Adding files\x86_microsoft-windows-i..p-support.resources_31bf3856ad364e35_9.2.7930.16406_en-us_933b1bdf7fcec1cc.manifest to Extraction Queue Adding files\x86_microsoft-windows-i..oyment-languagepack_31bf3856ad364e35_9.2.7930.16406_en-us_6ae0ccfafc7ecc14.manifest to Extraction Queue Adding files\x86_microsoft-windows-i..oyment-languagepack_31bf3856ad364e35_9.2.7930.16406_en-us_6d9c906a73cfcb3e.manifest to Extraction Queue Adding files\microsoft-windows-internetexplorer-vistaplus-update~31bf3856ad364e35~x86~~9.2.7930.16406.cat to Extraction Queue Adding files\microsoft-windows-internetexplorer-package~31bf3856ad364e35~x86~~9.2.7930.16406.mum to Extraction Queue Adding files\x86_microsoft-windows-i..plication.resources_31bf3856ad364e35_9.2.7930.16406_en-us_49875d463da17634.manifest to Extraction Queue Adding files\microsoft-windows-internetexplorer-vistaplus-update~31bf3856ad364e35~x86~~9.2.7930.16406.mum to Extraction Queue Adding files\x86_microsoft-windows-i..nspection.resources_31bf3856ad364e35_9.2.7930.16406_en-us_8011f56da860c1a1.manifest to Extraction Queue Adding files\x86_microsoft-windows-i..nternetcontrolpanel_31bf3856ad364e35_9.2.7930.16406_none_8363969c7fed35ce.manifest to Extraction Queue Adding files\x86_microsoft-windows-i..mostfiles.resources_31bf3856ad364e35_9.2.7930.16406_en-us_0acfef809bf7e85e.manifest to Extraction Queue Adding files\x86_microsoft-windows-i..ngsupport.resources_31bf3856ad364e35_9.2.7930.16406_en-us_2aed52dfa9cac4df.manifest to Extraction Queue Adding files\x86_microsoft-windows-i..optional-deployment_31bf3856ad364e35_9.2.7930.16406_none_a1abe8ba3e95dd80.manifest to Extraction Queue Adding files\x86_microsoft-windows-i..orer-oob-deployment_31bf3856ad364e35_9.2.7930.16406_none_488a9042fad57112.manifest to Extraction Queue Adding files\x86_microsoft-windows-i..ntrolpanel-optional_31bf3856ad364e35_9.2.7930.16406_none_61e373d346ec065d.manifest to Extraction Queue Adding files\x86_microsoft-windows-i..onmanager.resources_31bf3856ad364e35_9.2.7930.16406_en-us_8918fb6ffd66ae7f.manifest to Extraction Queue Adding files\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_9.2.7930.16406_none_3bcd9ae5ba98d59a.manifest to Extraction Queue Adding files\x86_microsoft-windows-ie-ratings.resources_31bf3856ad364e35_9.2.7930.16406_en-us_4de71d21b7db6501.manifest to Extraction Queue Adding files\x86_microsoft-windows-ie-ratings_31bf3856ad364e35_9.2.7930.16406_none_bbbc2ee08acfe01e.manifest to Extraction Queue Adding files\x86_microsoft-windows-ie-setup_31bf3856ad364e35_9.2.7930.16406_none_8d694c3275dcf295.manifest to Extraction Queue Adding files\x86_microsoft-windows-ie-sysprep_31bf3856ad364e35_9.2.7930.16406_none_0fbc0a5ce8112b8a.manifest to Extraction Queue Adding files\x86_microsoft-windows-ie-setup-support_31bf3856ad364e35_9.2.7930.16406_none_b9faa5b08c8deec5.manifest to Extraction Queue Adding 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Queue Adding files\x86_microsoft-windows-ie-impexp-extexport_31bf3856ad364e35_9.2.7930.16406_none_2227b12cf19a3ba5\extexport.exe to Extraction Queue Adding files\x86_microsoft-windows-ie-htmlconverter_31bf3856ad364e35_9.2.7930.16406_none_5f42a070b56fab77\html.iec to Extraction Queue Adding files\x86_microsoft-windows-ie-directxtransforms_31bf3856ad364e35_9.2.7930.16406_none_8bf03f9bafb8b7be\dxtrans.dll to Extraction Queue Adding files\x86_microsoft-windows-ie-eula.resources_31bf3856ad364e35_9.2.7930.16406_en-us_3437c7d9e601dce4\eula.rtf to Extraction Queue Adding files\x86_microsoft-windows-ie-iecleanup_31bf3856ad364e35_9.2.7930.16406_none_b21045c4c2a29038\iecleanup.exe to Extraction Queue Adding files\x86_microsoft-windows-ie-iediag_31bf3856ad364e35_9.2.7930.16406_none_0b0a1d88bf660b7d\iediag.exe to Extraction Queue Adding files\x86_microsoft-windows-ie-antiphishfilter_31bf3856ad364e35_9.2.7930.16406_none_efbc06e399d33190\ieapfltr.dat to Extraction Queue Adding files\x86_microsoft-windows-ie-antiphishfilter_31bf3856ad364e35_9.2.7930.16406_none_efbc06e399d33190\ieapfltr.dll to Extraction Queue Adding files\x86_microsoft-windows-ie-adminkitbranding_31bf3856ad364e35_9.2.7930.16406_none_687a5d058591d804\iedkcs32.dll to Extraction Queue Adding files\x86_microsoft-windows-i..tbranding.resources_31bf3856ad364e35_9.2.7930.16406_en-us_ea68a9f43554b4e7\iedkcs32.dll.mui to Extraction Queue Adding files\x86_microsoft-windows-ie-iediag.resources_31bf3856ad364e35_9.2.7930.16406_en-us_0afabd893d5806e2\iediag.resources.dll to Extraction Queue Adding files\x86_microsoft-windows-ie-iediag_31bf3856ad364e35_9.2.7930.16406_none_0b0a1d88bf660b7d\iediagdll.dll to Extraction Queue Adding files\x86_microsoft-windows-ie-adminkitengine_31bf3856ad364e35_9.2.7930.16406_none_984026bbf6483b39\ieakeng.dll to Extraction Queue Adding files\x86_microsoft-windows-i..kitengine.resources_31bf3856ad364e35_9.2.7930.16406_en-us_d841897c00b4771a\ieakeng.dll.mui to Extraction Queue Adding files\x86_microsoft-windows-ie-ieadvpack_31bf3856ad364e35_9.2.7930.16406_none_c31c3b00fca3402a\ieadvpack.dll to Extraction Queue Adding files\x86_microsoft-windows-ie-ieadvpack.resources_31bf3856ad364e35_9.2.7930.16406_en-us_d1cc26c5450e0751\ieadvpack.dll.mui to Extraction Queue Adding files\x86_microsoft-windows-ie-adminkitmostfiles_31bf3856ad364e35_9.2.7930.16406_none_a25c125934da8ee3\ieakui.dll to Extraction Queue Adding files\x86_microsoft-windows-i..mostfiles.resources_31bf3856ad364e35_9.2.7930.16406_en-us_0acfef809bf7e85e\ieakui.dll.mui to Extraction Queue Adding files\x86_microsoft-windows-ie-adminkitmostfiles_31bf3856ad364e35_9.2.7930.16406_none_a25c125934da8ee3\ieaksie.dll to Extraction Queue Adding files\x86_microsoft-windows-i..mostfiles.resources_31bf3856ad364e35_9.2.7930.16406_en-us_0acfef809bf7e85e\ieaksie.dll.mui to Extraction Queue Adding files\x86_microsoft-windows-ie-ratings_31bf3856ad364e35_9.2.7930.16406_none_bbbc2ee08acfe01e\msrating.dll to Extraction Queue Adding files\x86_microsoft-windows-i..ngsupport.resources_31bf3856ad364e35_9.2.7930.16406_en-us_2aed52dfa9cac4df\mshtmler.dll.mui to Extraction Queue Adding files\x86_microsoft-windows-msls31_31bf3856ad364e35_9.2.7930.16406_none_c029c442d0886342\msls31.dll to Extraction Queue Adding files\x86_microsoft-windows-i..nspection.resources_31bf3856ad364e35_9.2.7930.16406_en-us_8011f56da860c1a1\networkinspection.dll.mui to Extraction Queue Adding files\x86_microsoft-windows-ie-objectcontrolviewer_31bf3856ad364e35_9.2.7930.16406_none_2b5058b84237bb08\occache.dll to Extraction Queue Adding files\x86_microsoft-windows-ie-ratings.resources_31bf3856ad364e35_9.2.7930.16406_en-us_4de71d21b7db6501\msrating.dll.mui to Extraction Queue Adding files\x86_microsoft-windows-ie-networkinspection_31bf3856ad364e35_9.2.7930.16406_none_69267af582154704\networkinspection.dll to Extraction Queue Adding files\x86_microsoft-windows-i..plication.resources_31bf3856ad364e35_9.2.7930.16406_en-us_49875d463da17634\mshta.exe.mui to Extraction Queue Adding files\x86_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_9.2.7930.16406_none_076d0328503e2073\mshtml.dll to Extraction Queue Adding files\x86_microsoft-windows-ie-feedsbs_31bf3856ad364e35_9.2.7930.16406_none_f077df9608d6a91c\msfeedssync.exe to Extraction Queue Adding files\x86_microsoft-windows-ie-htmlapplication_31bf3856ad364e35_9.2.7930.16406_none_4d83dfcd37723437\mshta.exe to Extraction Queue Adding files\x86_microsoft-windows-ie-htmlediting_31bf3856ad364e35_9.2.7930.16406_none_3c52d9f371796a4b\mshtmled.dll to Extraction Queue Adding files\x86_microsoft-windows-ie-htmleditingsupport_31bf3856ad364e35_9.2.7930.16406_none_e797770ce83b4198\mshtmler.dll to Extraction Queue Adding files\x86_microsoft-windows-i..rendering.resources_31bf3856ad364e35_9.2.7930.16406_en-us_01125c133181cb4c\mshtml.dll.mui to Extraction Queue Adding files\x86_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_9.2.7930.16406_none_076d0328503e2073\mshtml.tlb to Extraction Queue Adding files\x86_microsoft-windows-ie-adminkitmostfiles_31bf3856ad364e35_9.2.7930.16406_none_a25c125934da8ee3\admparse.dll to Extraction Queue Adding files\x86_microsoft-windows-ie-winsockautodialstub_31bf3856ad364e35_9.2.7930.16406_none_e454c1d28bdf05e7\url.dll to Extraction Queue Adding files\x86_microsoft-windows-ie-ratings_31bf3856ad364e35_9.2.7930.16406_none_bbbc2ee08acfe01e\ticrf.rat to Extraction Queue Adding files\x86_microsoft-windows-i..mostfiles.resources_31bf3856ad364e35_9.2.7930.16406_en-us_0acfef809bf7e85e\admparse.dll.mui to Extraction Queue Adding files\x86_microsoft-windows-scripting-vbscript_31bf3856ad364e35_9.2.7930.16406_none_3c83f3db5bfba8a0\vbscript.dll to Extraction Queue Adding files\x86_microsoft-windows-s..-vbscript.resources_31bf3856ad364e35_9.2.7930.16406_en-us_0405db189e2b0461\vbscript.dll.mui to Extraction Queue Adding files\x86_microsoft-windows-i..ersandsecurityzones_31bf3856ad364e35_9.2.7930.16406_none_a90d086804de90aa\urlmon.dll to Extraction Queue Adding files\x86_microsoft-windows-i..rityzones.resources_31bf3856ad364e35_9.2.7930.16406_en-us_62aca22c0f8e0da1\urlmon.dll.mui to Extraction Queue Adding files\x86_microsoft-windows-ie-pdm_31bf3856ad364e35_9.2.7930.16406_none_e19fdb3916a08f43\pdmsetup.exe to Extraction Queue Adding files\x86_microsoft-windows-i..ablenetworkgraphics_31bf3856ad364e35_9.2.7930.16406_none_e1f05fb5417e1946\pngfilt.dll to Extraction Queue Adding files\x86_microsoft-windows-i..rolviewer.resources_31bf3856ad364e35_9.2.7930.16406_en-us_969e0970eab29f93\occache.dll.mui to Extraction Queue Adding files\x86_microsoft-windows-ie-pdm_31bf3856ad364e35_9.2.7930.16406_none_e19fdb3916a08f43\pdm.dll to Extraction Queue Adding files\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_9.2.7930.16406_none_3bcd9ae5ba98d59a\sqmapi.dll to Extraction Queue Adding files\x86_microsoft-windows-ie-datacontrol_31bf3856ad364e35_9.2.7930.16406_none_08311976ce3e49fb\tdc.ocx to Extraction Queue Adding files\x86_microsoft-windows-ie-gc-registeriepkeys_31bf3856ad364e35_9.2.7930.16406_none_1c12c6a951e3fff6\registeriepkeys.exe to Extraction Queue Adding files\x86_microsoft-windows-i..-setieinstalleddate_31bf3856ad364e35_9.2.7930.16406_none_fca0f236ef1e007b\setieinstalleddate.exe to Extraction Queue Adding files\x86_microsoft-windows-s..g-jscript.resources_31bf3856ad364e35_9.2.7930.16406_en-us_48207be7b47f076d\jscript9.dll.mui to Extraction Queue Adding files\x86_microsoft-windows-ie-jscriptdebugui_31bf3856ad364e35_9.2.7930.16406_none_ae963f69fbb9e226\jsdbgui.dll to Extraction Queue Adding files\x86_microsoft-windows-s..g-jscript.resources_31bf3856ad364e35_9.2.7930.16406_en-us_48207be7b47f076d\jscript.dll.mui to Extraction Queue Adding files\x86_microsoft-windows-scripting-jscript_31bf3856ad364e35_9.2.7930.16406_none_7709d9232538fc64\jscript9.dll to Extraction Queue Adding files\x86_microsoft-windows-j..buggeride.resources_31bf3856ad364e35_9.2.7930.16406_en-us_0817faa2c9c6249d\jsdebuggeride.dll.mui to Extraction Queue Adding files\x86_microsoft-windows-ie-jsprofilercore_31bf3856ad364e35_9.2.7930.16406_none_fed18cfb5f73e04d\jsprofilercore.dll to Extraction Queue Adding files\x86_microsoft-windows-i..ptdebugui.resources_31bf3856ad364e35_9.2.7930.16406_en-us_e613a9cec859d859\jsdbgui.dll.mui to Extraction Queue Adding files\x86_microsoft-windows-js-debuggeride_31bf3856ad364e35_9.2.7930.16406_none_2f2227e82cc97cc6\jsdebuggeride.dll to Extraction Queue Adding files\x86_microsoft-windows-inetres-adm_31bf3856ad364e35_9.2.7930.16406_none_e2b94ae4c5e82096\inetres.admx to Extraction Queue Adding files\x86_microsoft-windows-i..mostfiles.resources_31bf3856ad364e35_9.2.7930.16406_en-us_0acfef809bf7e85e\inetset.iem to Extraction Queue Adding files\x86_microsoft-windows-i..trolpanel.resources_31bf3856ad364e35_9.2.7930.16406_en-us_16b495e41640c865\inetcpl.cpl.mui to Extraction Queue Adding files\x86_microsoft-windows-inetres-adm.resources_31bf3856ad364e35_9.2.7930.16406_en-us_63c7d308ab90adf7\inetres.adml to Extraction Queue Adding files\x86_microsoft-windows-ie-adminkitmostfiles_31bf3856ad364e35_9.2.7930.16406_none_a25c125934da8ee3\install.ins to Extraction Queue Adding files\x86_microsoft-windows-scripting-jscript_31bf3856ad364e35_9.2.7930.16406_none_7709d9232538fc64\jscript.dll to Extraction Queue Adding files\x86_microsoft-windows-ie-setup_31bf3856ad364e35_9.2.7930.16406_none_8d694c3275dcf295\inseng.dll to Extraction Queue Adding files\x86_microsoft-windows-ie-setup.resources_31bf3856ad364e35_9.2.7930.16406_en-us_45579bd0fe77ca2a\inseng.dll.mui to Extraction Queue Adding files\x86_microsoft-windows-i..-platform.resources_31bf3856ad364e35_9.2.7930.16406_en-us_bfbf4f6bc8ba3e8c\msfeeds.mfl to Extraction Queue Adding files\x86_microsoft-windows-ie-feeds-platform_31bf3856ad364e35_9.2.7930.16406_none_54107ad8688b09f5\msfeeds.mof to Extraction Queue Adding files\x86_microsoft-windows-ie-pdm_31bf3856ad364e35_9.2.7930.16406_none_e19fdb3916a08f43\msdbg2.dll to Extraction Queue Adding files\x86_microsoft-windows-ie-feeds-platform_31bf3856ad364e35_9.2.7930.16406_none_54107ad8688b09f5\msfeeds.dll to Extraction Queue Adding files\x86_microsoft-windows-ie-feedsbs.resources_31bf3856ad364e35_9.2.7930.16406_en-us_3ca3df28064b022f\msfeedsbs.mfl to Extraction Queue Adding files\x86_microsoft-windows-ie-feedsbs_31bf3856ad364e35_9.2.7930.16406_none_f077df9608d6a91c\msfeedsbs.mof to Extraction Queue Adding files\x86_microsoft-windows-ie-feedsbs_31bf3856ad364e35_9.2.7930.16406_none_f077df9608d6a91c\msfeedsbs.dll to Extraction Queue Adding files\x86_microsoft-windows-ie-feedsbs.resources_31bf3856ad364e35_9.2.7930.16406_en-us_3ca3df28064b022f\msfeedsbs.dll.mui to Extraction Queue Adding files\x86_microsoft-windows-i..rofilerui.resources_31bf3856ad364e35_9.2.7930.16406_en-us_3df5b8bc32511cdb\jsprofilerui.dll.mui to Extraction Queue Adding files\x86_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_9.2.7930.16406_none_f612e409cfe7b73d\jsproxy.dll to Extraction Queue Adding files\x86_microsoft-windows-i..filercore.resources_31bf3856ad364e35_9.2.7930.16406_en-us_57b242412240fa66\jsprofilercore.dll.mui to Extraction Queue Adding files\x86_microsoft-windows-ie-jsprofilerui_31bf3856ad364e35_9.2.7930.16406_none_e728ea33fc479ce4\jsprofilerui.dll to Extraction Queue Adding files\x86_microsoft-windows-ie-iediag.resources_31bf3856ad364e35_9.2.7930.16406_en-us_0afabd893d5806e2\manifest_a197ad26-372e-4d4f-aab9-92b5cd6b2c3a_en-us.cab to Extraction Queue Adding files\x86_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_9.2.7930.16406_none_076d0328503e2073\microsoft-windows-ie-htmlrendering.ptxml to Extraction Queue Adding files\x86_microsoft-windows-ie-controls_31bf3856ad364e35_9.2.7930.16406_none_be0b48767e075e24\licmgr10.dll to Extraction Queue Adding files\x86_microsoft-windows-ie-controls.resources_31bf3856ad364e35_9.2.7930.16406_en-us_a2130871e5f7d903\licmgr10.dll.mui to Extraction Queue Expanding Files .... Expanding Files Complete ... 265 files total.
If you followed my steps exactly, you can get the missing files from c:\servicing\ie9\update\files. The SUR tool reports paths relative to %systemroot%, so the files that you are missing would need to be restored to %systemroot%\servicing\Packages (usually C:\Windows\servicing\Packages).
-- Mike Burr -
Tuesday, October 19, 2010 8:14 PM
Hi all
I have a similar problem I get the error message:
Could not discover the state of the system. An unexpected exception was found:
System.Runtime.InteropServices.COMException (0x800706BE): The remote procedure call failed. (Exception from HRESULT: 0x800706BE)
at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
From my server manager, and from the System Update readiness tool i get the error:
Summary:
Seconds executed: 310
Found 1 errors
CBS MUM Corrupt Total count: 1Unavailable repair files:
servicing\packages\Package_for_KB979688_RTM~31bf3856ad364e35~amd64~~6.1.1.3.mum
servicing\packages\Package_for_KB979688_RTM~31bf3856ad364e35~amd64~~6.1.1.3.cat(w) Unable to get system disk properties 0x0000045D IOCTL_STORAGE_QUERY_PROPERTY Disk Cache
Any tips as to how to solve this would be greatly appreciated!
My Server manager still does not run.
Regards Siri
-
Thursday, October 21, 2010 8:39 PMHi Siri no,
It appears that you need a couple of files from KB979688
Security Update for Windows Server 2008 R2 x64 Edition (KB979688)
http://www.microsoft.com/downloads/en/results.aspx?freetext=kb979688&displaylang=en&stype=s_basic
You didn't specify your OS, so I am going to demonstrate with the Windows Server 2008 R2 update (and I gave you a generic search link above so that you can choose the version you need).
I downloaded the update to a temporary working directory, c:\servicing, and executed the following commands from an elevated command prompt,
Microsoft Windows [Version 6.1.7600] Copyright (c) 2009 Microsoft Corporation. All rights reserved. C:\Windows\system32>cd c:\servicing c:\servicing>wusa Windows6.1-KB979688-x64.msu /extract:c:\servicing\kb979688 c:\servicing>cd kb979688 c:\servicing\kb979688>mkdir files c:\servicing\kb979688>expand Windows6.1-KB979688-x64.cab -F:* files Microsoft (R) File Expansion Utility Version 6.1.7600.16385 Copyright (c) Microsoft Corporation. All rights reserved. Adding files\x86_windowssearchengine-structuredquery_31bf3856ad364e35_7.0.7600.20707_none_d0ded77dd4765532.manifest to Extraction Queue Adding files\x86_windowssearchengine-structuredquery_31bf3856ad364e35_7.0.7600.16587_none_cffeb96cbb9997c9.manifest to Extraction Queue Adding files\update.mum to Extraction Queue Adding files\update.cat to Extraction Queue Adding files\update-bf.mum to Extraction Queue Adding files\update-bf.cat to Extraction Queue Adding files\x86_windowssearchengine-structuredquery_31bf3856ad364e35_7.0.7600.16587_none_cffeb96cbb9997c9\structuredquery.dll to Extraction Queue Adding files\x86_windowssearchengine-structuredquery_31bf3856ad364e35_7.0.7600.20707_none_d0ded77dd4765532\structuredquery.dll to Extraction Queue Adding files\amd64_windowssearchengine-structuredquery_31bf3856ad364e35_7.0.7600.20707_none_2cfd73018cd3c668\structuredquery.dll to Extraction Queue Adding files\amd64_windowssearchengine-structuredquery_31bf3856ad364e35_7.0.7600.16587_none_2c1d54f073f708ff\structuredquery.dll to Extraction Queue Adding files\package_1_for_kb979688~31bf3856ad364e35~amd64~~6.1.1.3.cat to Extraction Queue Adding files\package_1_for_kb979688_bf~31bf3856ad364e35~amd64~~6.1.1.3.cat to Extraction Queue Adding files\package_for_kb979688_rtm~31bf3856ad364e35~amd64~~6.1.1.3.mum to Extraction Queue Adding files\package_1_for_kb979688_bf~31bf3856ad364e35~amd64~~6.1.1.3.mum to Extraction Queue Adding files\amd64_windowssearchengine-structuredquery_31bf3856ad364e35_7.0.7600.20707_none_2cfd73018cd3c668.manifest to Extraction Queue Adding files\package_for_kb979688_rtm~31bf3856ad364e35~amd64~~6.1.1.3.cat to Extraction Queue Adding files\amd64_windowssearchengine-structuredquery_31bf3856ad364e35_7.0.7600.16587_none_2c1d54f073f708ff.manifest to Extraction Queue Adding files\package_for_kb979688_rtm_bf~31bf3856ad364e35~amd64~~6.1.1.3.mum to Extraction Queue Adding files\amd64_cd9508f24419b01e5e92deba24024cd0_31bf3856ad364e35_7.0.7600.16587_none_8a2c43ab1255b44b.manifest to Extraction Queue Adding files\package_for_kb979688_rtm_bf~31bf3856ad364e35~amd64~~6.1.1.3.cat to Extraction Queue Adding files\amd64_8918676185d361529bc0ac274ffd9237_31bf3856ad364e35_7.0.7600.16587_none_9e7bf9adf3324f52.manifest to Extraction Queue Adding files\package_3_for_kb979688~31bf3856ad364e35~amd64~~6.1.1.3.mum to Extraction Queue Adding files\amd64_835a7553f38ddbbeb57b84d6341057eb_31bf3856ad364e35_7.0.7600.20707_none_28bd4aa16170ac01.manifest to Extraction Queue Adding files\package_3_for_kb979688~31bf3856ad364e35~amd64~~6.1.1.3.cat to Extraction Queue Adding files\amd64_68f6219a8fa5fd3d8ce67654146d7dcd_31bf3856ad364e35_7.0.7600.20707_none_3fc03f0a1078223e.manifest to Extraction Queue Adding files\package_3_for_kb979688_bf~31bf3856ad364e35~amd64~~6.1.1.3.mum to Extraction Queue Adding files\amd64_38eec5a105ca8e02aeca1261e903f713_31bf3856ad364e35_7.0.7600.20707_none_72217ab6309f4fd4.manifest to Extraction Queue Adding files\package_3_for_kb979688_bf~31bf3856ad364e35~amd64~~6.1.1.3.cat to Extraction Queue Adding files\amd64_2307146e34f2907b24356db9d6ca939b_31bf3856ad364e35_7.0.7600.16587_none_b20d37d624b669ef.manifest to Extraction Queue Adding files\package_2_for_kb979688~31bf3856ad364e35~amd64~~6.1.1.3.mum to Extraction Queue Adding files\package_2_for_kb979688~31bf3856ad364e35~amd64~~6.1.1.3.cat to Extraction Queue Adding files\package_2_for_kb979688_bf~31bf3856ad364e35~amd64~~6.1.1.3.mum to Extraction Queue Adding files\package_2_for_kb979688_bf~31bf3856ad364e35~amd64~~6.1.1.3.cat to Extraction Queue Adding files\package_1_for_kb979688~31bf3856ad364e35~amd64~~6.1.1.3.mum to Extraction Queue Expanding Files .... Progress: 13 out of 34 files Expanding Files Complete ... 34 files total. c:\servicing\kb979688>
If you followed my procedure exactly, then the files that you need to restore will be in C:\servicing\kb979688\files. The CheckSUR.log file reports paths relative to %systemroot% (usually C:\Windows), so if this were my system, I would restore the following files from the update,
C:\Windows\servicing\packages\Package_for_KB979688_RTM~31bf3856ad364e35~amd64~~6.1.1.3.mum
C:\Windows\servicing\packages\Package_for_KB979688_RTM~31bf3856ad364e35~amd64~~6.1.1.3.cat
Note that you may have to take ownership of the servicing\packages directory and give yourself enough control to create files. Note the ownership and permissions before you do this, as you will likely want to change the permissions back and assign ownership to NT Service\TrustedInstaller or SYSTEM, depending on how it started out.
-- Mike Burr -
Tuesday, November 16, 2010 9:04 PM
I'm having a very similar issue with one of our production servers.
Setup: Server is running as a VM on an HP ML110 G6
This issue seemed to happen after doing a Microsoft Update
I cant access the Roles or Features in the Server Manager, which means i can't install new roles or features! This is very frustrating.
Error details: Unexpected error refreshing Server Manager: Exception from HRESULT: 0x800f0818
If i try and use either servermanagercmd or powershell to install a role or feature via command line it gives me the error 0x800f0818 (Same error)
I tried following this article: http://blogs.technet.com/b/roplatforms/archive/2010/05/12/how-to-fix-server-manager-errors-after-installing-updates-hresult-0x800f0818-hresult-0x800b0100.aspx but it did not fix it, it seemed as thought the article was spot on because all of the symptoms where the same, just didn't fix the problem tho. :(
This is what the CheckSUR.log has in it:
=================================
Checking System Update Readiness.
Binary Version 6.1.7600.20751
Package Version 9.0
2010-11-17 09:38
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Package_for_KB979687_RTM~31bf3856ad364e35~amd64~~6.1.1.2.mum Expected file name Package_for_KB979687~31bf3856ad364e35~amd64~~6.1.1.2.mum does not match the actual file name
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
Summary:
Seconds executed: 743
Found 1 errors
CBS MUM Corrupt Total count: 1
Unavailable repair files:
servicing\packages\Package_for_KB979687_RTM~31bf3856ad364e35~amd64~~6.1.1.2.mum
servicing\packages\Package_for_KB979687_RTM~31bf3856ad364e35~amd64~~6.1.1.2.cat
(w) Unable to get system disk properties 0x0000045D IOCTL_STORAGE_QUERY_PROPERTY Disk Cache
Also in the CBS.log file there are many error references with this error Code: HRESULT = 0x800f0818 - CBS_E_IDENTITY_MISMATCHCan anyone PLEASE HELP... :)
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Tuesday, November 16, 2010 9:28 PM
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Tuesday, November 16, 2010 10:20 PM
Thank you very much Mike,
That worked like a charm! :)
On the other articles i found the two differences that i did that must have been wrong for this particular update was:
1. I used 'expand' to extract the files from the Windows6.1-KB979687-x64.msu whereas in your post you suggested using 'wusa'
2. in the other articles is suggested copying the update.mum and the update.cat and renaming them appropriately, but you suggested just copying the exact files:
Package_for_KB979687_RTM~31bf3856ad364e35~amd64~~6.1.1.2.mumPackage_for_KB979687_RTM~31bf3856ad364e35~amd64~~6.1.1.2.cat
Either one of those steps was the magic step that actually helped fixed the problem, vs what i was doing before.
Thanks again Mike.
My problem is now Resolved. :)
Systems Administrator Quantum Education Group -
Friday, December 16, 2011 1:54 PM
I have a similar issue but the log file does not show me which KB update to use.
I ran the System Update Readiness Tool, and here is the content of the CheckSUR.log file:
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 13.0
2011-12-15 22:12
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_9.4.8112.16434_none_922e2c22293367b8.manifest wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_9.4.8112.16434_none_922e2c22293367b8
(f) CSI Corrupt Identity 0xC0150016 Microsoft-Windows-IIS-WebDAV-Deployment-LangmagePack, Culture=en-US, Version=6.1.7600.16385, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSpS amd64_microsoft-windows-y..oyment-languagepack_31bf3856ad364e35_6.1.7600.16385_en-us_91d7c28aa4e8c96c Bad identity
(f) CSI Manifest Missing 0x00000002 amd64_microsoft-windows-y..oyment-languagepack_31bf3856ad364e35_6.1.7600.16385_en-us_91d7c28aa4e8c96c.manifest amd64_microsoft-windows-y..oyment-languagepack_31bf3856ad364e35_6.1.7600.16385_en-us_91d7c28aa4e8c96c
Summary:
Seconds executed: 58
Found 3 errors
CSI Manifest Missing Total count: 1
CSI Manifest Failed Catalog Check Total count: 1
CSI Corrupt Identity Total count: 1
Unavailable repair files:
winsxs\manifests\wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_9.4.8112.16434_none_922e2c22293367b8.manifest
winsxs\manifests\amd64_microsoft-windows-y..oyment-languagepack_31bf3856ad364e35_6.1.7600.16385_en-us_91d7c28aa4e8c96c.manifest
It seems that I am missing the above two files. But where and how can I get those two files??
Thanks.
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