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Multipath I/O: Removal failed

Unanswered Multipath I/O: Removal failed

  • Wednesday, May 30, 2012 5:56 PM
     
     
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    When I try to Remove  Multipath I/O feature (all customized settings on the MultiIO have been removed) , I got this error:

     <Error>: Attempt to un-install Multipath I/O failed with error code 0x80070643. Fatal error during installation
    Please refer to the full log at: 'C:\Windows\logs\ServerManager.log'

    In the Server Manager Log file, I found these logs:

    ==============================

    2320: 2012-05-30 11:15:01.089 [InstallationProgressPage]  Begining Sync operation...
    2320: 2012-05-30 11:15:01.089 [Sync]                     
    Sync Graph of changed nodes
    ==========
    ---------------------------------------------------------------------------
    name     : Multipath I/O
    state    : Deleted
    rank     : 1
    sync tech: CBS
    ant.     : empty
    pred.    : empty
    provider : Provider

    2320: 2012-05-30 11:15:01.089 [Sync]                      Calling sync provider of Multipath I/O ...
    2320: 2012-05-30 11:15:01.089 [Provider]                  Sync:: guest: 'Multipath I/O', guest deleted?: True
    2320: 2012-05-30 11:15:01.089 [Provider]                  Begin un-installation of 'Multipath I/O'...
    2320: 2012-05-30 11:15:01.089 [Provider]                  Uninstall: Guest: 'Multipath I/O', updateElement: 'MultipathIo'
    2320: 2012-05-30 11:15:01.089 [Provider]                  Un-installation queued for 'Multipath I/O'.
    2320: 2012-05-30 11:15:01.089 [Provider]                  [STAT] For 'Multipath I/O':
    2320: 2012-05-30 11:15:01.089 [Provider]                  [STAT] Un-Configuration took '0.0001109' second(s) total.
    2320: 2012-05-30 11:15:01.089 [CBS]                       uninstalling 'MultipathIo ' ...
    2320: 2012-05-30 11:15:02.072 [CBS]                       ...current state of 'MultipathIo': p: Installed, a: Installed, s: InstallRequested
    2320: 2012-05-30 11:15:02.072 [CBS]                       ...setting state of 'MultipathIo' to 'UninstallRequested'
    2320: 2012-05-30 11:15:02.431 [CbsUIHandler]              Initiate:
    2320: 2012-05-30 11:15:02.431 [InstallationProgressPage]  Removing...
    2320: 2012-05-30 11:15:14.067 [CbsUIHandler]              Error: -2147023293 :
    2320: 2012-05-30 11:15:14.067 [CbsUIHandler]              Terminate:
    2320: 2012-05-30 11:15:14.410 [InstallationProgressPage]  Verifying removal...
    2320: 2012-05-30 11:15:14.441 [CBS]                       ...done uninstalling 'MultipathIo '. Status: -2147023293 (80070643)
    2320: 2012-05-30 11:15:14.753 [Provider]                 
    [STAT] ---- CBS Session Consolidation -----
    [STAT] For
              'Multipath I/O'[STAT] Un-installation(s) took '13.3523268' second(s) total.

    2320: 2012-05-30 11:15:14.753 [Provider] Error (Id=0) Sync Result - Success: False, RebootRequired: False, Id: 57
    2320: 2012-05-30 11:15:14.769 [Provider]                  Sync Message - OperationKind: UnConfiguration, MessageType: Information, MessageCode: 0, Message: <null>, AdditionalMessage: <null>
    2320: 2012-05-30 11:15:14.769 [Provider] Error (Id=0) Sync Message - OperationKind: Uninstall, MessageType: Error, MessageCode: -2147023293, Message: Attempt to un-install Multipath I/O failed with error code 0x80070643., AdditionalMessage: Fatal error during installation
    2320: 2012-05-30 11:15:14.769 [InstallationProgressPage]  Sync operation completed
    2320: 2012-05-30 11:15:14.769 [InstallationProgressPage]  Performing post install/uninstall discovery...
    2320: 2012-05-30 11:15:14.769 [Provider]                  C:\Windows\system32\ServerManager\Cache\CbsUpdateState.bin does not exist.

    ==============================

    What is the trick the remove this multiIO feature ? Did I miss anything?

    Thank you.

     

All Replies

  • Thursday, May 31, 2012 6:50 AM
    Moderator
     
     
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    Hello,


    According to the servermanager.log report, can you see the file CbsUpdateInfo.bin and CbsUpdateState.bin under C:\Windows\system32\ServerManager\Cache directory?


    They might be corrupt. You can close Server Manager, backup and delete two files. Then, open Server Manager again and they should be re-generated. Now, try to uninstall MPI/O feature again.


    If it does not help, then something else is corrupt in Servicing stack. Please run SFC /Scannow to scan the computer, then run System Update Readiness Tool. Post the unedited CheckSUR.log for further analysis.


    Thanks
    Zhang

     
  • Thursday, May 31, 2012 3:53 PM
     
     
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    Hi.

    I tried:

    1. deleted the 2 files in C:\Windows\system32\ServerManager\Cache directory folder then restarted Server Manager to remove MPI/O - Failed.

    2. Ran SFC and System Update Reainess tool. Found no error and then restarted server to remove MPI/O - Failed.

    The Error message is similar to the orignal post. Here is the log

    ===============

    3132: 2012-05-31 09:42:48.181 [InstallationProgressPage]  Loading progress page...
    3132: 2012-05-31 09:42:48.212 [InstallationProgressPage]  Begining Sync operation...
    3132: 2012-05-31 09:42:48.212 [Sync]                     
    Sync Graph of changed nodes
    ==========
    ---------------------------------------------------------------------------
    name     : Multipath I/O
    state    : Deleted
    rank     : 1
    sync tech: CBS
    ant.     : empty
    pred.    : empty
    provider : Provider

    3132: 2012-05-31 09:42:48.212 [Sync]                      Calling sync provider of Multipath I/O ...
    3132: 2012-05-31 09:42:48.212 [Provider]                  Sync:: guest: 'Multipath I/O', guest deleted?: True
    3132: 2012-05-31 09:42:48.228 [Provider]                  Begin un-installation of 'Multipath I/O'...
    3132: 2012-05-31 09:42:48.228 [Provider]                  Uninstall: Guest: 'Multipath I/O', updateElement: 'MultipathIo'
    3132: 2012-05-31 09:42:48.228 [Provider]                  Un-installation queued for 'Multipath I/O'.
    3132: 2012-05-31 09:42:48.228 [Provider]                  [STAT] For 'Multipath I/O':
    3132: 2012-05-31 09:42:48.228 [Provider]                  [STAT] Un-Configuration took '0.0001436' second(s) total.
    3132: 2012-05-31 09:42:48.228 [CBS]                       uninstalling 'MultipathIo ' ...
    3132: 2012-05-31 09:42:49.102 [CBS]                       ...current state of 'MultipathIo': p: Installed, a: Installed, s: InstallRequested
    3132: 2012-05-31 09:42:49.102 [CBS]                       ...setting state of 'MultipathIo' to 'UninstallRequested'
    3132: 2012-05-31 09:42:49.180 [CbsUIHandler]              Initiate:
    3132: 2012-05-31 09:42:49.180 [InstallationProgressPage]  Removing...
    3132: 2012-05-31 09:42:57.950 [CbsUIHandler]              Error: -2147023293 :
    3132: 2012-05-31 09:42:57.950 [CbsUIHandler]              Terminate:
    3132: 2012-05-31 09:42:58.293 [InstallationProgressPage]  Verifying removal...
    3132: 2012-05-31 09:42:58.324 [CBS]                       ...done uninstalling 'MultipathIo '. Status: -2147023293 (80070643)
    3132: 2012-05-31 09:42:58.355 [Provider]                 
    [STAT] ---- CBS Session Consolidation -----
    [STAT] For
              'Multipath I/O'[STAT] Un-installation(s) took '10.1042634' second(s) total.

    3132: 2012-05-31 09:42:58.355 [Provider] Error (Id=0) Sync Result - Success: False, RebootRequired: False, Id: 57
    3132: 2012-05-31 09:42:58.371 [Provider]                  Sync Message - OperationKind: UnConfiguration, MessageType: Information, MessageCode: 0, Message: <null>, AdditionalMessage: <null>
    3132: 2012-05-31 09:42:58.371 [Provider] Error (Id=0) Sync Message - OperationKind: Uninstall, MessageType: Error, MessageCode: -2147023293, Message: Attempt to un-install Multipath I/O failed with error code 0x80070643., AdditionalMessage: Fatal error during installation
    3132: 2012-05-31 09:42:58.371 [InstallationProgressPage]  Sync operation completed
    3132: 2012-05-31 09:42:58.371 [InstallationProgressPage]  Performing post install/uninstall discovery...
    3132: 2012-05-31 09:42:58.371 [Provider]                  C:\Windows\system32\ServerManager\Cache\CbsUpdateState.bin does not exist.
    3132: 2012-05-31 09:42:58.371 [CBS]                       IsCacheStillGood: False.
    3132: 2012-05-31 09:42:59.354 [CBS]                      

    ===============

    This is the CheckSUR log:

    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7601.21645
    Package Version 15.0
    2012-05-31 09:23

    Checking Windows Servicing Packages

    Checking Package Manifests and Catalogs

    Checking Package Watchlist

    Checking Component Watchlist

    Checking Packages

    Checking Component Store

    Summary:
    Seconds executed: 143
     No errors detected

    Please advise.

    -Neil