WMS - Web Based Administration - service unavailable

Answered WMS - Web Based Administration - service unavailable

  • Wednesday, January 25, 2012 3:01 PM
     
     

    Hello,

    I am trying to setup WMS Web Based Interface but it is not working for us. Everytime I try to access remotely, it throws following error message.

    Service Unavailable - The Windows Media Services service was unavailable. Check that it is installed on the specified computer.

    We are running Windows Media Services 2008 on Windows 2008 Enterprise SP2

    I am able to access and manage Windows Media Server on Console using MMC. It just doesn't work with Web Based Interface remotely.

    I will appreciate any help!

     


    Jay

All Replies

  • Wednesday, January 25, 2012 9:52 PM
    Owner
     
     Answered
    Make sure you are requiring authentication when accessing the web admin site.  If you log in anonymously it won't work.
  • Thursday, January 26, 2012 6:31 AM
     
     
    Yes it does prompt for authentication (Windows Auth is only enabled) and I am unable to see my server in list, when I click on it, I see above error message on page.
    Jay
  • Tuesday, February 07, 2012 3:01 PM
    Owner
     
     Answered
    Could be a firewall issue between your IIS and WMS servers.  You may want to run a network trace tool on the IIS server to see if it is failing to connect to the WMS server.
  • Wednesday, March 21, 2012 11:22 PM
     
     

    I am having the same issue but my IIS and WMS are both running on the same server.

    I do notice that if I put myself in the local admin group it works, but I can't grant the user who will be using the remote access, local admin rights.  Is there another security group or specific permission I can grant remote users?

  • Friday, March 23, 2012 6:38 PM
    Owner
     
     Answered
    You have to be an administrator.