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Windows XP cannot install a Canon Printer - Parameter is Incorrect

Answered Windows XP cannot install a Canon Printer - Parameter is Incorrect

  • Monday, October 03, 2011 12:44 PM
     
     
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    Hello,

    I am facing a strange error with a Printer Installation in one specific client.

    The issue is when the client tries to install the Domain based printer from the Print Server he got the error in the image below:

    I have found one simmilar issue  on this thread: http://www.pcreview.co.uk/forums/epson-hp-no-help-cant-install-new-printer-parameter-incorrect-help-t544201.html, but I want to get more options before starting to rename system files.

    Any help will be from great value.

    Thank you,

    F. Schubert
    System Administrator

    MCT | Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
     

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  • Thursday, October 06, 2011 12:18 AM
     
     
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    Hi,

    as you can see its a generic error message. Did you check the system events on the client and print server ?

     

    Regards,

    Cengiz Kuskaya

     
  • Thursday, October 06, 2011 7:07 AM
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    Hi,

     

    I have reviewed the suggestion in the thread you provided. The files you renamed will be regenerated with default settings if they does not exist. This operation will not affect other system files.

     

    After that, open CMD and type these commands:

     

    net stop spooler

    net start spooler

     

    Then, try to install printer again. If the issue persists, please check if there is any relevant error in event log.

     

    Meanwhile, here are some articles which might be helpful for you:

     

    Resources for troubleshooting printer issues in Windows XP

    http://support.microsoft.com/kb/308028

     

    Troubleshoot Event ID 6161 — Print Spooler Status

    http://social.technet.microsoft.com/wiki/contents/articles/windows-server-troubleshoot-event-id-6161-print-spooler-status.aspx

     

    Regards,

    Bruce