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Event ID 96 — AD CS Key Archival and Recovery - can't connect to server via dashboard or install new clients

Unanswered Event ID 96 — AD CS Key Archival and Recovery - can't connect to server via dashboard or install new clients

  • Friday, April 27, 2012 2:17 PM
     
     
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    Moving old thread to more appropriate forum: Old thread http://social.technet.microsoft.com/Forums/en-US/smallbusinessserver2011essentials/thread/798a1b6d-aed9-4c08-8700-cbd539faee0a/#bff23eca-7b4c-4df6-9559-24af6e479892


    A few weeks ago I installed SBS 2011 Essentials on a new server, configured a new domain, and added several clients to the domain. File sharing, Remote Web Access, dashboard etc was all working. Starting a few days ago, I cannot log onto the dashboard from a client computer, or add a new client to the domain, but i can still ping the server, access shared folders, and in general see the server on the network. See previous thread for screenshots/details. RWA works outside the network, but from within the network I get a "license revoked" error instead of the certificate name mismatch warning that is expected.

    After digging into the server console, I am seeing a lot of Event 96 errors, 

    I feel like this has something to do with my GoDaddy SSL certificate...

     

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  • Friday, April 27, 2012 2:19 PM
     
     
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    This is the only Microsoft info I could find:

    Event ID 96 — AD CS Key Archival and Recovery

    http://technet.microsoft.com/en-us/library/cc774521(v=ws.10).aspx

    ====================

    Use a cryptographic service provider that supports key archival and recovery

    It may not be possible to use administrative tools to resolve problems that are caused by cryptographic providers, the software component that performs encryption and related tasks for encryption certificate generation. However, the following tasks can reveal diagnostic information to assist in the resolution process:

    Identify and test your cryptographic provider.
    If you continue to have problems and are using a non-Microsoft provider, contact the vendor for troubleshooting information. 
    You can also reset to the default encryption key provider, but you will also have to revoke the current CA Exchange certificate so that a new one based on the new provider is issued.
    If you continue to have problems and are using a Microsoft provider, then contact Microsoft Customer Service and Support. 

    My CPS is Microsoft, and the "test" they suggested yielded some algorithm information but little else. Also I verified that I do not have key archival set up, but am not sure if that is a cause or effect... 

    Can anyone tell me why I am seeing these errors, and if that is the cause of my connectivity issue?