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AnswerSFC problem - "Windows Resource Protection could not start the repair service"

  • Thursday, November 05, 2009 12:45 AMChun-Chu Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    We are trying to attempt to fix a Windows 2008 start up problem. We boot the machine from a Windows 2008 CD and go to the repair tool - command prompt.

    When we do the command sfc /scannow, we are getting

    "Windows Resource Protection could not start the repair service"

    We did some researches there someone suggested the trustedinstaller is not running so we tried to do a net start trustedinstaller.

    But We are getting

    "The windows modulers instaler service is starting
    The windows modulers instaler service is starting could not be started

    A system error has occured
    System error 1067 has occured
    The process terminated unexpectedly. "

    Anyone can give us an idea to see why we can not run the sfc the first place. Thanks

     

Answers

  • Thursday, November 05, 2009 9:11 PMDarrell GorterMSFTUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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    Hello Chun-Chu,
    Can you try to boot to the install DVD ( or a copy of WinPE if you have one available) and choose the repair option in the lower left hand corner?
    If so can you try to run sfc with the offline options to see if the system will repair or identify corrupted files?
    Thanks, Darrell Gorter This posting is provided "AS IS" with no warranties, and confers no rights
    • Marked As Answer byChun-Chu Friday, November 06, 2009 11:43 PM
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  • Thursday, November 05, 2009 3:48 AMTim Quan - MSFTMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    Hi,

     

    Please refer to the following article to troubleshoot this issue:

     

    http://www.winhelponline.com/blog/fix-for-error-windows-resource-protection-could-not-start-the-repair-service-when-running-sfc-in-vista/

     

    Hope it helps.

     

    Tim Quan - MSFT

     
  • Thursday, November 05, 2009 5:46 PMChun-Chu Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    Thanks. Tim. We did find this article too before we post here. But it does not help. Actually, we can not start the OS (even in safe mode). And want to see if there is anyway to bring this back online. We used to be able to do a "reinstallation" in Windows 2003 booting from CD. But it seems we can not do this anymore.

    Are we looking at the wrong way to get this fixed?

    Thanks

     
     
  • Thursday, November 05, 2009 9:11 PMDarrell GorterMSFTUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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    Hello Chun-Chu,
    Can you try to boot to the install DVD ( or a copy of WinPE if you have one available) and choose the repair option in the lower left hand corner?
    If so can you try to run sfc with the offline options to see if the system will repair or identify corrupted files?
    Thanks, Darrell Gorter This posting is provided "AS IS" with no warranties, and confers no rights
    • Marked As Answer byChun-Chu Friday, November 06, 2009 11:43 PM
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  • Friday, November 06, 2009 11:45 PMChun-Chu Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    Thanks Darell.

    I did a sfc with offline options and it worked.

    This is what I did.


    sfc /SCANNOW /OFFBOOTDIR=c:\ /OFFWINDIR=c:\windows

    Where "c:" is your system drive