WSUS Synchronization error
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Monday, February 18, 2013 12:14 AM
I recently installed SP2 and now I cannto synchronize with Microsoft. I receive the following error message:
Please advise.
Thanks,
Roger
WebException: The request failed with the error message:
--
<html><head><title>Object moved</title></head><body>
<h2>Object moved to <a href="%2fmicrosoftupdate%2fv6%2ferrorinformation.aspx%3ferror%3d15">here</a>.</h2>
</body></html>--.
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at Microsoft.UpdateServices.ServerSyncWebServices.ServerSync.ServerSyncProxy.GetAuthConfig()
at Microsoft.UpdateServices.ServerSync.ServerSyncLib.InternetGetServerAuthConfig(ServerSyncProxy proxy, WebServiceCommunicationHelper webServiceHelper)
at Microsoft.UpdateServices.ServerSync.ServerSyncLib.Authenticate(AuthorizationManager authorizationManager, Boolean checkExpiration, ServerSyncProxy proxy, Cookie cookie, WebServiceCommunicationHelper webServiceHelper)
at Microsoft.UpdateServices.ServerSync.CatalogSyncAgentCore.SyncConfigUpdatesFromUSS()
at Microsoft.UpdateServices.ServerSync.CatalogSyncAgentCore.ExecuteSyncProtocol(Boolean allowRedirect)WSUS is running on Windows Server 2003.
- Edited by Roger2014 Monday, February 18, 2013 12:21 AM
All Replies
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Monday, February 18, 2013 12:49 AM install KB2734608 --It's maybe work for you,I have the same problem with you,and I install this package,but it does not work for me
- Edited by jun0925 Monday, February 18, 2013 12:49 AM
- Marked As Answer by Lawrence GarvinMVP, Moderator Monday, February 18, 2013 2:25 PM
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Tuesday, February 19, 2013 1:48 PM
Hi Lawrence,
Actually I followed the steps in http://blogs.technet.com/b/sus/archive/2012/06/20/wsus-kb272011-common-issues-encountered-and-how-to-fix-them.aspx by uninistalling and reinstalling WSUS. After rebooting the server, I was able to synchronize with Microsoft.
It looks fine so far.
Thanks,
Roger
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Thursday, February 21, 2013 2:35 PM
Hello,
Unfortunatley, I spoke too soon. The following is a summary of events. If anyone can help, please let me know.
Summary:- WSUS was running ok except some PCs were suddenly not reporting to the WSUS server
- 1/25/13 - Installed WSUS SP2 KB2720211. After this, those PCs that were not previously reporting started to do so
- 2/17/13 - discovered I could not synchronize with Micrsoft on WSUS server
- 2/18-13 - based on articles found regarding known issues with KB2720211 the recommendation was to uninstall and reinstall WSUS while keeping the database intact. After doing this & rebooting I could synchronize with Micrsoft.
- 2/19/13 - unfortunately, now the Windows Update Agent on PCs is not working and those pcs show the following error:
Event Type: Error
Event Source: Windows Update Agent
Event Category: Software Sync
Event ID: 16
Date: 02/20/2013
Time: 12:42:20 PM
User: N/A
Computer: AMUSWARWTEST2
Description:
Unable to Connect: Windows is unable to connect to the automatic updates service and therefore cannot download and install updates according to the set schedule. Windows will continue to try to establish a connection.For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 57 69 6e 33 32 48 52 65 Win32HRe
0008: 73 75 6c 74 3d 30 78 30 sult=0x0
0010: 30 30 30 30 30 30 30 20 0000000
0018: 55 70 64 61 74 65 49 44 UpdateID
0020: 3d 7b 30 30 30 30 30 30 ={000000
0028: 30 30 2d 30 30 30 30 2d 00-0000-
0030: 30 30 30 30 2d 30 30 30 0000-000
0038: 30 2d 30 30 30 30 30 30 0-000000
0040: 30 30 30 30 30 30 7d 20 000000}
0048: 52 65 76 69 73 69 6f 6e Revision
0050: 4e 75 6d 62 65 72 3d 30 Number=0
0058: 20 00 .
6. Based on this article this is supposed to update the windows update agent on computers. http://blogs.technet.com/b/sus/archive/2012/09/04/an-update-for-windows-server-update-services-3-0-service-pack-2-is-available-kb2734608.aspx Although this appeared to be done after first installing KB2720221.Does anyone have a recommendation on how to fix this so that PCs will start reporting again as they did after installing KB2720221 before it caused the problem with not synchronizing with Microsoft? One KB fixes one problems but causes another.I also verified that the affected PCs/servers can ping the WSUS server and the self-update tree exists: http://WSUSServerName/selfupdate/wuident.cab
Thanks,Roger- Edited by Roger2014 Thursday, February 21, 2013 2:38 PM
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Friday, February 22, 2013 5:19 PM
Update:
I was able to successfully install KB2734608. Now the PCs appear to be reporting properly and are being prompted to install updates. My problem of no Pcs communicating with the WSUS server, happened after I uninstalled WSUS while leaving the database intact and then installing KB972455. Once this was done PCs would not communicate with the WSUS server.
The one problem that remains is an accurate picture of what updates are really needed for the various PCs. Once the updates are approved and pushed out through our GPO, the PCs are prompted to install them.
However even after they are installed the WSUS console still shows as if they are needed. If you go to a PC and click on Windows Update to check with Microsoft, the specific updates reflected in WSUS as still being needed do not show up as being needed per Microsoft.
Does anyone know how to correct this to ensure that WSUS accurately reflects whether or not a PC truly needs a specific update?
Thanks,
Roger- Edited by Roger2014 Friday, February 22, 2013 5:21 PM
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Thursday, March 21, 2013 9:20 AM
KB 2734608 fixed it for me.
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