clients have not reported to WSUS console for X days!! PLEASE HELP
-
Wednesday, November 21, 2012 11:49 AM
Hi there.
I am having some issues with our WSUS, upon install and domain join all computers had contacted the console and were updating as normal. However a while ago that all just stopped and if you could shed some light on what this log information means i would be most grateful
Server 2008 R2 - affecting all clients
WSUS is on :80 - i can access the directory over the web from all clients.
----LOG----
2012-11-21 11:40:05:057 936 d80 Misc =========== Logging initialized (build: 7.6.7600.256, tz: -0000) ===========
2012-11-21 11:40:05:057 936 d80 Misc = Process: C:\Windows\system32\svchost.exe
2012-11-21 11:40:05:057 936 d80 Misc = Module: c:\windows\system32\wuaueng.dll
2012-11-21 11:40:05:057 936 d80 Service *************
2012-11-21 11:40:05:057 936 d80 Service ** START ** Service: Service startup
2012-11-21 11:40:05:057 936 d80 Service *********
2012-11-21 11:40:05:057 936 d80 Agent * WU client version 7.6.7600.256
2012-11-21 11:40:05:057 936 d80 Agent * Base directory: C:\Windows\SoftwareDistribution
2012-11-21 11:40:05:057 936 d80 Agent * Access type: No proxy
2012-11-21 11:40:05:057 936 d80 Agent * Network state: Connected
2012-11-21 11:40:05:821 936 d80 DtaStor Default service for AU is {00000000-0000-0000-0000-000000000000}
2012-11-21 11:40:05:837 936 d80 DtaStor Default service for AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
2012-11-21 11:40:05:884 936 d80 Agent WARNING: failed to access the auth cab, fatal error 0x80070003
2012-11-21 11:40:05:899 936 d80 Agent WARNING: Invalid service in the backup data store; cleaning up
2012-11-21 11:40:05:899 936 d80 Agent WARNING: Failed to add and register service 7971f918-a847-4430-9279-4a52d1efe18d to the data store 0x80240031
2012-11-21 11:40:05:899 936 d80 Agent WARNING: Default Service Recovery: Attempting to add pending registration for service 7971f918-a847-4430-9279-4a52d1efe18d to the data store
2012-11-21 11:40:28:285 936 11c0 Report CWERReporter::Init succeeded
2012-11-21 11:40:28:285 936 11c0 Agent *********** Agent: Initializing Windows Update Agent ***********
2012-11-21 11:40:28:285 936 11c0 Agent *********** Agent: Initializing global settings cache ***********
2012-11-21 11:40:28:285 936 11c0 Agent * WSUS server: <NULL>
2012-11-21 11:40:28:285 936 11c0 Agent * WSUS status server: <NULL>
2012-11-21 11:40:28:285 936 11c0 Agent * Target group: (Unassigned Computers)
2012-11-21 11:40:28:285 936 11c0 Agent * Windows Update access disabled: No
2012-11-21 11:40:28:285 936 11c0 DnldMgr Download manager restoring 0 downloads
2012-11-21 11:40:28:285 936 11c0 AU ########### AU: Initializing Automatic Updates ###########
2012-11-21 11:40:28:285 936 11c0 AU # Approval type: Scheduled (User preference)
2012-11-21 11:40:28:285 936 11c0 AU # Scheduled install day/time: Every day at 3:00
2012-11-21 11:40:28:285 936 11c0 AU # Auto-install minor updates: Yes (User preference)
2012-11-21 11:40:28:285 936 11c0 AU # Will interact with non-admins (Non-admins are elevated (User preference))
2012-11-21 11:40:28:285 936 11c0 AU Setting AU scheduled install time to 2012-11-22 03:00:00
2012-11-21 11:40:28:488 936 d80 Report *********** Report: Initializing static reporting data ***********
2012-11-21 11:40:28:488 936 d80 Report * OS Version = 6.1.7601.1.0.65792
2012-11-21 11:40:28:488 936 d80 Report * OS Product Type = 0x00000030
2012-11-21 11:40:28:504 936 d80 Report * Computer Brand = System manufacturer
2012-11-21 11:40:28:504 936 d80 Report * Computer Model = T-M2NC51PV
2012-11-21 11:40:28:504 936 d80 Report * Bios Revision = 0601
2012-11-21 11:40:28:504 936 d80 Report * Bios Name = BIOS Date: 07/23/08 10:07:34 Ver: 08.00.12
2012-11-21 11:40:28:504 936 d80 Report * Bios Release Date = 2008-07-23T00:00:00
2012-11-21 11:40:28:504 936 d80 Report * Locale ID = 2057
2012-11-21 11:40:28:504 936 11c0 AU Successfully wrote event for AU health state:0
2012-11-21 11:40:28:504 936 11c0 AU Initializing featured updates
2012-11-21 11:40:28:504 936 11c0 AU Found 0 cached featured updates
2012-11-21 11:40:28:504 936 11c0 AU Successfully wrote event for AU health state:0
2012-11-21 11:40:28:504 936 11c0 AU Successfully wrote event for AU health state:0
2012-11-21 11:40:28:504 936 11c0 AU AU finished delayed initialization
2012-11-21 11:40:28:504 936 11c0 AU Triggering AU detection through DetectNow API
2012-11-21 11:40:28:504 936 11c0 AU Triggering Online detection (non-interactive)
2012-11-21 11:40:28:504 936 d80 AU #############
2012-11-21 11:40:28:504 936 d80 AU ## START ## AU: Search for updates
2012-11-21 11:40:28:504 936 d80 AU #########
2012-11-21 11:40:28:519 936 d80 AU <<## SUBMITTED ## AU: Search for updates [CallId = {1189504B-BE43-42BC-B0E4-B941666B6312}]
2012-11-21 11:40:28:519 936 494 Agent *************
2012-11-21 11:40:28:519 936 494 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2012-11-21 11:40:28:519 936 494 Agent *********
2012-11-21 11:40:28:519 936 494 Agent * Online = Yes; Ignore download priority = No
2012-11-21 11:40:28:519 936 494 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2012-11-21 11:40:28:519 936 494 Agent * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} Windows Update
2012-11-21 11:40:28:519 936 494 Agent * Search Scope = {Machine}
2012-11-21 11:40:31:280 936 494 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190194
2012-11-21 11:40:31:280 936 494 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190194
2012-11-21 11:40:31:280 936 494 Misc WARNING: DownloadFileInternal failed for http://download.windowsupdate.com/v9/1/windowsupdate/redir/muv4wuredir.cab: error 0x80190194
2012-11-21 11:40:33:714 936 494 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190194
2012-11-21 11:40:33:714 936 494 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190194
2012-11-21 11:40:33:714 936 494 Misc WARNING: DownloadFileInternal failed for http://download.microsoft.com/v9/1/windowsupdate/redir/muv4wuredir.cab: error 0x80190194
2012-11-21 11:40:36:881 936 494 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2012-11-21 11:40:36:896 936 494 Misc Microsoft signed: Yes
2012-11-21 11:40:36:896 936 494 Agent Downloading new auth cab for service 7971f918-a847-4430-9279-4a52d1efe18d at http://ds.download.windowsupdate.com/v10/1/microsoftupdate/redir/muauth.cab
2012-11-21 11:40:39:455 936 494 Misc Validating signature for C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab:
2012-11-21 11:40:39:470 936 494 Misc Microsoft signed: Yes
2012-11-21 11:40:39:470 936 494 Misc Validating signature for C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab:
2012-11-21 11:40:39:470 936 494 Misc Microsoft signed: Yes
2012-11-21 11:40:39:502 936 494 DtaStor Default service for AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
2012-11-21 11:40:39:517 936 494 Agent Caller Default Service Recovery successfully opted in to service 7971f918-a847-4430-9279-4a52d1efe18d
2012-11-21 11:40:39:517 936 494 DtaStor Update service properties: service registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
2012-11-21 11:40:39:517 936 d80 AU Service Provider info changed
2012-11-21 11:40:39:517 936 d80 AU AU Refresh required....
2012-11-21 11:40:39:517 936 494 Agent * WARNING: Online service registration/service ID resolution failed, hr=0x8024A005
2012-11-21 11:40:39:517 936 494 Agent * WARNING: Exit code = 0x8024A005
2012-11-21 11:40:39:517 936 494 Agent *********
2012-11-21 11:40:39:517 936 494 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2012-11-21 11:40:39:517 936 494 Agent *************
2012-11-21 11:40:39:517 936 494 Agent WARNING: WU client failed Searching for update with error 0x8024a005
2012-11-21 11:40:39:517 936 d80 AU AU setting next detection timeout to 2012-11-21 11:50:39
2012-11-21 11:40:39:517 936 d80 AU AU setting next featured software notification timeout to 2012-11-21 11:40:39
2012-11-21 11:40:39:517 936 d80 AU Successfully wrote event for AU health state:0
2012-11-21 11:40:39:517 936 66c Agent WARNING: WU client fails to call back to search call {1189504B-BE43-42BC-B0E4-B941666B6312} with error 0x8024000c
2012-11-21 11:40:39:548 936 494 Report CWERReporter finishing event handling. (00000000)
2012-11-21 11:40:44:525 936 494 Report REPORT EVENT: {372B4732-B49E-443A-A7D3-4FAE522B8F91} 2012-11-21 11:40:39:517-0000 1 148 101 {00000000-0000-0000-0000-000000000000} 0 8024a005 AutomaticUpdates Failure Software Synchronization Windows Update Client failed to detect with error 0x8024a005.
2012-11-21 11:40:44:571 936 494 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
2012-11-21 11:40:44:571 936 494 Report WER Report sent: 7.6.7600.256 0x8024a005 00000000-0000-0000-0000-000000000000 Scan 101 Unmanaged
2012-11-21 11:40:44:571 936 494 Report CWERReporter finishing event handling. (00000000)
All Replies
-
Wednesday, November 21, 2012 1:03 PM
You client's download updates from microsoft update, and not from WSUS:
>>DownloadFileInternal failed for http://download.windowsupdate.com/v9/1/windowsupdate/redir/muv4wuredir.cab: error 0x80190194<<
So, at first check that servers applied policy that assign them to your WSUS
- Marked As Answer by Clarence ZhangModerator Wednesday, November 28, 2012 6:28 AM
-
Wednesday, November 21, 2012 1:14 PM
Hi Siniy,
Many thanks for the reply
I ahve specified in GPO that the clients should use http://SERVERNAME as their update source. This hasn't been changed since the domain join so what do you think could have caused this to change.
the rest of the policy works correctly but obviously not the intranet source item.
Are there any other items in Group Policy that i should set to help with this issue?
-
Wednesday, November 21, 2012 1:30 PM
Ok
Did you check that this policy applied for these servers by gpresult?
.png)
