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12002 The Reporting Web Service is not working.

Answered 12002 The Reporting Web Service is not working.

  • Friday, November 16, 2012 4:47 PM
     
     
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    Hi :)

    I have WSUS on Windows Server 2012 std. with Internal Database. Today I've installed 7 updates from patch tuesday and after restart I've got

    error 12002 The Reporting Web Service is not working

    I can see now that updatet clients can not report their status anymore :(

    What's up ? Any suggestion ?

    Best regards

    Nenad

     

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  • Monday, November 19, 2012 1:57 AM
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    Hi,

    I would start by verifying that the /ReportingWebService resource is properly configured in IIS.

    Correct configurations can be found in the WSUS Technical Reference Guide: IIS Settings for WSUS 3.0 SP2 Web Services.

    Also,Under ReportingWebService

    Made sure all were set to disabled except for Anonymous Authentication

    Anonymous Authentication Enabled

    ASP .NET Impersonation Disabled

    Basic Authentication Disabled

    Forms Authentication Disabled

    Windows Authentication Disabled

    Regards,

    Clarence

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  • Monday, November 19, 2012 5:03 AM
     
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    Hi :)

    Config is ok and virtual reporting web service have only enabled anonymous auth.

    I've added right for Network Service to log on locally and reboot.

    After some time clients started to reporting their status again.

     
  • Monday, November 19, 2012 6:39 PM
     
     
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    I had the same issue after I rebooted servers for patch Tuesday updates this weekend. After looking at it for a little bit, I stopped and started the server in IIS. After that PC's started checking in. I would have thought the reboot would have taken care of that but maybe something lingered after the OS restart.