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Questionwindows update agent error

  • Tuesday, November 03, 2009 12:41 AMDometh Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
     I am getting following error on the application log repeatadely.

    "

    wuaueng.dll (936) SUS20ClientDataStore: The version store for this instance (0) has reached its maximum size of 8Mb. It is likely that a long-running transaction is preventing cleanup of the version store and causing it to build up in size. Updates will be rejected until the long-running transaction has been completely committed or rolled back.

    Possible long-running transaction:

    SessionId: 0x01E20280

    Session-context: 0x00000000

    Session-context ThreadId: 0x00000BCC

    Cleanup: 1"

    And right after this error IIS transaction runs to 100 and my iis gets hosed up...

    any thoughts


    Dom

All Replies

  • Tuesday, November 03, 2009 9:14 AMEric Zhang - MSFTMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Hi Dom,

    This maybe caused because the JET database became full probably due to the number of updates available on the WSUS server.

    Windows XP has a 8MB limit so you may see this limit hit when there are a large number of updates available.

     I have seen this once before when there was a large number of expired anti-spam updates still approved on the WSUS server.

    We fixed that issue by declining the expired anti-spam updates on the WSUS server and then blowing away the datastore.

    In the meantime you can manually delete the datastore from %windir%\softwaredistribution\datastore and restart the AU service.
  • Tuesday, November 03, 2009 1:51 PMLawrence GarvinMVP, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Hi Dom,

    This maybe caused because the JET database became full probably due to the number of updates available on the WSUS server.

    Windows XP has a 8MB limit so you may see this limit hit when there are a large number of updates available.


    Hmmm... the DataStore.edb file on my Windows XP SP3 system is 64mb and truckin' along just fine;
    and I've never encountered any issues, previously, with "size limits" on the DataStore.

    Maybe some *component* of the Jet database has an 8mb limit, perhaps such a component that's directly related to the "long running transaction" that's noted in the provided error message. Perhaps key question here are these:

    How many updates was the WUAgent trying to install; and

    What version of the WUAgent is installed on this client?


    Lawrence Garvin, M.S., MCITP:EA, MCDBA
    Principal/CTO, Onsite Technology Solutions, Houston, Texas
    Microsoft MVP - Software Distribution (2005-2009)
    My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin
    My Blog: http://onsitechsolutions.spaces.live.com
  • Tuesday, November 03, 2009 4:28 PMDometh Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    it is not windows xp, I am using Windows 2003 server with sp2....i am not seeing any issue on any other clients..except this..i am thinking that my iis is getting hosed up because of this error...any thoughts.
    Dominique
  • Wednesday, November 04, 2009 2:33 PMLawrence GarvinMVP, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    it is not windows xp, I am using Windows 2003 server with sp2....i am not seeing any issue on any other clients..except this..i am thinking that my iis is getting hosed up because of this error...any thoughts.
    Dominique

    It doesn't really matter what OS you're using; my point was that I've seen at least one (mine), and probably several other datastores signficantly larger than 8mb, so I'm not buying into the suggested 8mb limit on a jet database (which is, if you think about it, just a bit absurd anyway).


    How many updates was the WUAgent trying to install; and

    What version of the WUAgent is installed on this client?
    Lawrence Garvin, M.S., MCITP:EA, MCDBA
    Principal/CTO, Onsite Technology Solutions, Houston, Texas
    Microsoft MVP - Software Distribution (2005-2009)
    My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin
    My Blog: http://onsitechsolutions.spaces.live.com