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80244019 Windows Update encountered an unknown error, on Win7 client. (WSUS was migrated to diff server).

Answered 80244019 Windows Update encountered an unknown error, on Win7 client. (WSUS was migrated to diff server).

  • Friday, April 27, 2012 5:54 PM
     
     
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    On a Win 7 client, updates appear, when choose to install them, I get "80244019 Windows Update encountered an unknown error."

    On an XP client, updates appear, when choose to install them, the window disappears and the icon on the tray disappears, and the updates never install.

    We're using client-side targeting with GPO's.   This server was migrated from an original WSUS server. (which we hope to de-commission after this one is proved working)  I copied the drive with the content (updates) manually with Win Explorer.   We are a small company so there were no real user groups to migrate. 

    I posted a couple other times on this forum with some other issues/qstns I ran into, if those might be relevant/helpful....see these links:

    http://social.technet.microsoft.com/Forums/en/winserverwsus/thread/a0f87786-20de-4b1b-9dbd-fde8b6ad170e

    http://social.technet.microsoft.com/Forums/en/winserverwsus/thread/d64cd598-2668-43b0-af9f-ccd27cc20d6d

    Logs are pretty cluttered, so hard to read but here's one from my Win7 client.... (just the time period of the last attempt to update)  :

    2012-04-27 12:09:35:607 1028 f2c AU AU received approval from Ux for 1 updates
    2012-04-27 12:09:35:607 1028 f2c AU AU setting pending client directive to 'Progress Ux'
    2012-04-27 12:09:36:075 1028 f2c AU BeginInteractiveInstall invoked for Download
    2012-04-27 12:09:36:075 1028 f2c AU Auto-approving update for download, updateId = {AE72CFDA-79BF-4168-94A7-86FBA87A2E2D}.100, ForUx=1, IsOwnerUx=1, HasDeadline=0, IsMinor=0
    2012-04-27 12:09:36:075 1028 f2c AU Auto-approved 1 update(s) for download (for Ux)
    2012-04-27 12:09:36:090 1028 f2c AU UpdateDownloadProperties: 0 download(s) are still in progress.
    2012-04-27 12:09:36:090 1028 f2c AU #############
    2012-04-27 12:09:36:090 1028 f2c AU ## START ##  AU: Download updates
    2012-04-27 12:09:36:090 1028 f2c AU #########
    2012-04-27 12:09:36:090 1028 f2c AU   # Approved updates = 1
    2012-04-27 12:09:36:153 1028 f2c AU AU initiated download, updateId = {AE72CFDA-79BF-4168-94A7-86FBA87A2E2D}.100, callId = {06D34B4C-9512-407D-8C08-CA45228A1F71}
    2012-04-27 12:09:36:153 1028 f2c AU Successfully wrote event for AU health state:0
    2012-04-27 12:09:36:153 1028 f2c AU Currently showing Progress UX client - so not launching any other client
    2012-04-27 12:09:36:168 1028 f2c AU Successfully wrote event for AU health state:0
    2012-04-27 12:09:36:168 1028 f2c AU   # Pending download calls = 1
    2012-04-27 12:09:36:168 1028 f2c AU <<## SUBMITTED ## AU: Download updates
    2012-04-27 12:09:36:215 1028 eac DnldMgr *************
    2012-04-27 12:09:36:215 1028 eac DnldMgr ** START **  DnldMgr: Downloading updates [CallerId = AutomaticUpdatesWuApp]
    2012-04-27 12:09:36:215 1028 eac DnldMgr *********
    2012-04-27 12:09:36:215 1028 eac DnldMgr   * Call ID = {06D34B4C-9512-407D-8C08-CA45228A1F71}
    2012-04-27 12:09:36:215 1028 eac DnldMgr   * Priority = 3, Interactive = 1, Owner is system = 1, Explicit proxy = 0, Proxy session id = 1, ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
    2012-04-27 12:09:36:215 1028 eac DnldMgr   * Updates to download = 1
    2012-04-27 12:09:36:215 1028 eac Agent   *   Title = Update for Root Certificates for Windows 7 [April 2012] (KB931125)
    2012-04-27 12:09:36:231 1028 1788 AU Getting featured update notifications.  fIncludeDismissed = true
    2012-04-27 12:09:36:231 1028 1788 AU No featured updates available.
    2012-04-27 12:09:36:262 1028 eac Agent   *   UpdateId = {AE72CFDA-79BF-4168-94A7-86FBA87A2E2D}.100
    2012-04-27 12:09:36:262 1028 eac Agent   *     Bundles 1 updates:
    2012-04-27 12:09:36:262 1028 eac Agent   *       {DB264D3D-56A7-4FE9-AE2E-1DD16374BE40}.100
    2012-04-27 12:09:36:278 1028 eac DnldMgr ***********  DnldMgr: New download job [UpdateId = {DB264D3D-56A7-4FE9-AE2E-1DD16374BE40}.100]  ***********
    2012-04-27 12:09:36:371 1028 eac DnldMgr   * BITS job initialized, JobId = {D332D082-11FC-4FDF-8651-1B16522937F2}
    2012-04-27 12:09:36:387 1028 eac DnldMgr   * Downloading from http://SERVERNAME/Content/CE/90F0B77F9F5FBE6C5227F3FAC95C926087F53FCE.exe to C:\windows\SoftwareDistribution\Download\c45a216bc77f140ec8fc39b3e7b51c28\90f0b77f9f5fbe6c5227f3fac95c926087f53fce (full file).
    2012-04-27 12:09:36:496 1028 eac Agent *********
    2012-04-27 12:09:36:496 1028 eac Agent **  END  **  Agent: Downloading updates [CallerId = AutomaticUpdatesWuApp]
    2012-04-27 12:09:36:496 1028 eac Agent *************
    2012-04-27 12:09:36:496 1028 10e0 DnldMgr WARNING: BITS job {D332D082-11FC-4FDF-8651-1B16522937F2} failed, updateId = {DB264D3D-56A7-4FE9-AE2E-1DD16374BE40}.100, hr = 0x80190194, BG_ERROR_CONTEXT = 5
    2012-04-27 12:09:36:496 1028 10e0 DnldMgr   Progress failure bytes total = 386712, bytes transferred = 0
    2012-04-27 12:09:36:496 1028 10e0 DnldMgr   Failed job file: URL = http://SERVERNAME/Content/CE/90F0B77F9F5FBE6C5227F3FAC95C926087F53FCE.exe, local path = C:\windows\SoftwareDistribution\Download\c45a216bc77f140ec8fc39b3e7b51c28\90f0b77f9f5fbe6c5227f3fac95c926087f53fce
    2012-04-27 12:09:36:496 1028 10e0 DnldMgr Error 0x80244019 occurred while downloading update; notifying dependent calls.
    2012-04-27 12:09:36:652 1028 1484 AU >>##  RESUMED  ## AU: Download update [UpdateId = {AE72CFDA-79BF-4168-94A7-86FBA87A2E2D}]
    2012-04-27 12:09:36:652 1028 1484 AU   # WARNING: Download failed, error = 0x80244019
    2012-04-27 12:09:36:652 1028 1484 AU #########
    2012-04-27 12:09:36:652 1028 1484 AU ##  END  ##  AU: Download updates
    2012-04-27 12:09:36:652 1028 1484 AU #############
    2012-04-27 12:09:36:652 1028 1484 AU Successfully wrote event for AU health state:0
    2012-04-27 12:09:36:652 1028 1484 AU Currently showing Progress UX client - so not launching any other client
    2012-04-27 12:09:36:668 1028 1484 AU Successfully wrote event for AU health state:0
    2012-04-27 12:09:36:699 1028 1788 AU Getting featured update notifications.  fIncludeDismissed = true
    2012-04-27 12:09:36:699 1028 1788 AU No featured updates available.
    2012-04-27 12:09:38:087 1028 1788 AU BeginInteractiveInstall invoked for Install
    2012-04-27 12:09:38:087 1028 1788 AU Auto-approved 0 update(s) for install (for Ux), installType=0
    2012-04-27 12:09:38:087 1028 1788 AU WARNING: BeginInteractiveInstall failed, error = 0x8024000C
    2012-04-27 12:09:38:696 1028 1214 AU AU received handle event
    2012-04-27 12:09:38:696 1028 1214 AU UpdateDownloadProperties: 0 download(s) are still in progress.
    2012-04-27 12:09:38:711 1028 1214 AU Triggering Offline detection (non-interactive)
    2012-04-27 12:09:38:711 1028 1214 AU AU setting pending client directive to 'Install Complete Ux'
    2012-04-27 12:09:38:711 1028 1214 AU WARNING: Pending directive, 'Install Complete Ux', is not applicable
    2012-04-27 12:09:38:711 1028 1214 AU AU setting pending client directive to 'Download Approval'
    2012-04-27 12:09:38:711 1028 1214 AU Successfully wrote event for AU health state:0
    2012-04-27 12:09:38:711 1028 1214 AU #############
    2012-04-27 12:09:38:711 1028 1214 AU ## START ##  AU: Search for updates
    2012-04-27 12:09:38:711 1028 1214 AU #########
    2012-04-27 12:09:38:711 1028 1214 AU <<## SUBMITTED ## AU: Search for updates [CallId = {A8ADFA70-3914-452B-B30A-3A1854E881BB}]
    2012-04-27 12:09:38:711 1028 eac Agent *************
    2012-04-27 12:09:38:711 1028 eac Agent ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2012-04-27 12:09:38:711 1028 eac Agent *********
    2012-04-27 12:09:38:711 1028 eac Agent   * Online = No; Ignore download priority = No
    2012-04-27 12:09:38:711 1028 eac Agent   * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2012-04-27 12:09:38:711 1028 eac Agent   * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2012-04-27 12:09:38:711 1028 eac Agent   * Search Scope = {Machine}
    2012-04-27 12:09:42:907 1028 eac Agent   * Added update {AE72CFDA-79BF-4168-94A7-86FBA87A2E2D}.100 to search result
    2012-04-27 12:09:42:907 1028 eac Agent   * Added update {23CE8B1C-744C-4D60-B1EC-49697E7E2EA1}.103 to search result
    2012-04-27 12:09:42:907 1028 eac Agent   * Found 2 updates and 69 categories in search; evaluated appl. rules of 630 out of 1464 deployed entities
    2012-04-27 12:09:42:907 1028 eac Agent *********
    2012-04-27 12:09:42:907 1028 eac Agent **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2012-04-27 12:09:42:907 1028 eac Agent *************
    2012-04-27 12:09:42:923 1028 eac Report REPORT EVENT: {EC971278-9B63-40A3-8CC7-ECDACDE79B25} 2012-04-27 12:09:36:652-0700 1 161 101 {AE72CFDA-79BF-4168-94A7-86FBA87A2E2D} 100 80244019 AutomaticUpdatesWuApp Failure Content Download Error: Download failed.
    2012-04-27 12:09:42:923 1028 1484 AU >>##  RESUMED  ## AU: Search for updates [CallId = {A8ADFA70-3914-452B-B30A-3A1854E881BB}]
    2012-04-27 12:09:42:923 1028 1484 AU   # 2 updates detected
    2012-04-27 12:09:42:923 1028 1484 AU #########
    2012-04-27 12:09:42:923 1028 1484 AU ##  END  ##  AU: Search for updates [CallId = {A8ADFA70-3914-452B-B30A-3A1854E881BB}]
    2012-04-27 12:09:42:923 1028 1484 AU #############
    2012-04-27 12:09:42:923 1028 1484 AU Featured notifications is disabled.
    2012-04-27 12:09:42:923 1028 1484 AU Successfully wrote event for AU health state:0
    2012-04-27 12:09:42:938 1028 1484 AU Successfully wrote event for AU health state:0
    2012-04-27 12:09:42:938 1028 176c AU Getting featured update notifications.  fIncludeDismissed = true
    2012-04-27 12:09:42:938 1028 176c AU No featured updates available.
    2012-04-27 12:09:42:985 1028 eac Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
    2012-04-27 12:09:42:985 1028 eac Report WER Report sent: 7.5.7601.17514 0x80244019 AE72CFDA-79BF-4168-94A7-86FBA87A2E2D Download 101 Managed
    2012-04-27 12:09:42:985 1028 eac Report CWERReporter finishing event handling. (00000000)
    2012-04-27 12:09:47:930 1028 eac Report CWERReporter finishing event handling. (00000000)
    2012-04-27 12:09:53:718 1028 1214 AU Launched new AU client for directive 'Download Approval', session id = 0x1
    2012-04-27 12:09:54:076 1028 176c AU AU received approval from Ux for 1 updates
    2012-04-27 12:09:54:076 1028 176c AU AU setting pending client directive to 'Progress Ux'
    2012-04-27 12:09:54:373 1028 176c AU BeginInteractiveInstall invoked for Download
    2012-04-27 12:09:54:373 1028 176c AU Auto-approving update for download, updateId = {AE72CFDA-79BF-4168-94A7-86FBA87A2E2D}.100, ForUx=1, IsOwnerUx=1, HasDeadline=0, IsMinor=0
    2012-04-27 12:09:54:373 1028 176c AU Auto-approved 1 update(s) for download (for Ux)
    2012-04-27 12:09:54:373 1028 176c AU UpdateDownloadProperties: 0 download(s) are still in progress.
    2012-04-27 12:09:54:373 1028 176c AU #############
    2012-04-27 12:09:54:373 1028 176c AU ## START ##  AU: Download updates
    2012-04-27 12:09:54:373 1028 176c AU #########
    2012-04-27 12:09:54:373 1028 176c AU   # Approved updates = 1
    2012-04-27 12:09:54:388 1028 176c AU AU initiated download, updateId = {AE72CFDA-79BF-4168-94A7-86FBA87A2E2D}.100, callId = {431621DC-144C-43BD-9859-40B40820A1D7}
    2012-04-27 12:09:54:388 1028 176c AU Successfully wrote event for AU health state:0
    2012-04-27 12:09:54:388 1028 eac DnldMgr *************
    2012-04-27 12:09:54:388 1028 eac DnldMgr ** START **  DnldMgr: Downloading updates [CallerId = AutomaticUpdatesWuApp]
    2012-04-27 12:09:54:388 1028 eac DnldMgr *********
    2012-04-27 12:09:54:388 1028 eac DnldMgr   * Call ID = {431621DC-144C-43BD-9859-40B40820A1D7}
    2012-04-27 12:09:54:388 1028 eac DnldMgr   * Priority = 3, Interactive = 1, Owner is system = 1, Explicit proxy = 0, Proxy session id = 1, ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
    2012-04-27 12:09:54:388 1028 eac DnldMgr   * Updates to download = 1
    2012-04-27 12:09:54:388 1028 eac Agent   *   Title = Update for Root Certificates for Windows 7 [April 2012] (KB931125)
    2012-04-27 12:09:54:388 1028 eac Agent   *   UpdateId = {AE72CFDA-79BF-4168-94A7-86FBA87A2E2D}.100
    2012-04-27 12:09:54:388 1028 eac Agent   *     Bundles 1 updates:
    2012-04-27 12:09:54:388 1028 eac Agent   *       {DB264D3D-56A7-4FE9-AE2E-1DD16374BE40}.100
    2012-04-27 12:09:54:388 1028 eac DnldMgr ***********  DnldMgr: New download job [UpdateId = {DB264D3D-56A7-4FE9-AE2E-1DD16374BE40}.100]  ***********
    2012-04-27 12:09:54:404 1028 eac DnldMgr   * BITS job initialized, JobId = {74BFDF04-214A-4A95-8E31-D6F027969330}
    2012-04-27 12:09:54:420 1028 eac DnldMgr   * Downloading from http://SERVERNAME/Content/CE/90F0B77F9F5FBE6C5227F3FAC95C926087F53FCE.exe to C:\windows\SoftwareDistribution\Download\c45a216bc77f140ec8fc39b3e7b51c28\90f0b77f9f5fbe6c5227f3fac95c926087f53fce (full file).
    2012-04-27 12:09:54:435 1028 eac Agent *********
    2012-04-27 12:09:54:435 1028 eac Agent **  END  **  Agent: Downloading updates [CallerId = AutomaticUpdatesWuApp]
    2012-04-27 12:09:54:435 1028 eac Agent *************
    2012-04-27 12:09:54:435 1028 176c AU Currently showing Progress UX client - so not launching any other client
    2012-04-27 12:09:54:435 1028 176c AU Successfully wrote event for AU health state:0
    2012-04-27 12:09:54:435 1028 176c AU   # Pending download calls = 1
    2012-04-27 12:09:54:435 1028 176c AU <<## SUBMITTED ## AU: Download updates
    2012-04-27 12:09:54:435 1028 af4 DnldMgr WARNING: BITS job {74BFDF04-214A-4A95-8E31-D6F027969330} failed, updateId = {DB264D3D-56A7-4FE9-AE2E-1DD16374BE40}.100, hr = 0x80190194, BG_ERROR_CONTEXT = 5
    2012-04-27 12:09:54:435 1028 af4 DnldMgr   Progress failure bytes total = 386712, bytes transferred = 0
    2012-04-27 12:09:54:435 1028 af4 DnldMgr   Failed job file: URL = http://SERVERNAME/Content/CE/90F0B77F9F5FBE6C5227F3FAC95C926087F53FCE.exe, local path = C:\windows\SoftwareDistribution\Download\c45a216bc77f140ec8fc39b3e7b51c28\90f0b77f9f5fbe6c5227f3fac95c926087f53fce
    2012-04-27 12:09:54:451 1028 f2c AU Getting featured update notifications.  fIncludeDismissed = true
    2012-04-27 12:09:54:451 1028 f2c AU No featured updates available.
    2012-04-27 12:09:54:451 1028 af4 DnldMgr Error 0x80244019 occurred while downloading update; notifying dependent calls.
    2012-04-27 12:09:54:482 1028 1484 AU >>##  RESUMED  ## AU: Download update [UpdateId = {AE72CFDA-79BF-4168-94A7-86FBA87A2E2D}]
    2012-04-27 12:09:54:482 1028 1484 AU   # WARNING: Download failed, error = 0x80244019
    2012-04-27 12:09:54:482 1028 1484 AU #########
    2012-04-27 12:09:54:482 1028 1484 AU ##  END  ##  AU: Download updates
    2012-04-27 12:09:54:482 1028 1484 AU #############
    2012-04-27 12:09:54:482 1028 1484 AU Successfully wrote event for AU health state:0
    2012-04-27 12:09:54:482 1028 1484 AU Currently showing Progress UX client - so not launching any other client
    2012-04-27 12:09:54:482 1028 1484 AU Successfully wrote event for AU health state:0
    2012-04-27 12:09:54:498 1028 f2c AU Getting featured update notifications.  fIncludeDismissed = true
    2012-04-27 12:09:54:498 1028 f2c AU No featured updates available.
    2012-04-27 12:09:56:416 1028 f2c AU BeginInteractiveInstall invoked for Install
    2012-04-27 12:09:56:416 1028 f2c AU Auto-approved 0 update(s) for install (for Ux), installType=0
    2012-04-27 12:09:56:416 1028 f2c AU WARNING: BeginInteractiveInstall failed, error = 0x8024000C
    2012-04-27 12:09:56:494 1028 1214 AU AU received handle event
    2012-04-27 12:09:56:494 1028 1214 AU UpdateDownloadProperties: 0 download(s) are still in progress.
    2012-04-27 12:09:56:494 1028 1214 AU Triggering Offline detection (non-interactive)
    2012-04-27 12:09:56:494 1028 1214 AU AU setting pending client directive to 'Install Complete Ux'
    2012-04-27 12:09:56:494 1028 1214 AU WARNING: Pending directive, 'Install Complete Ux', is not applicable
    2012-04-27 12:09:56:494 1028 1214 AU AU setting pending client directive to 'Download Approval'
    2012-04-27 12:09:56:494 1028 1214 AU Successfully wrote event for AU health state:0
    2012-04-27 12:09:56:494 1028 1214 AU #############
    2012-04-27 12:09:56:494 1028 1214 AU ## START ##  AU: Search for updates
    2012-04-27 12:09:56:494 1028 1214 AU #########
    2012-04-27 12:09:56:494 1028 1214 AU <<## SUBMITTED ## AU: Search for updates [CallId = {4D1F29A1-EDC7-4CC9-904C-684BBFFC1870}]
    2012-04-27 12:09:56:494 1028 eac Agent *************
    2012-04-27 12:09:56:494 1028 eac Agent ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2012-04-27 12:09:56:494 1028 eac Agent *********
    2012-04-27 12:09:56:494 1028 eac Agent   * Online = No; Ignore download priority = No
    2012-04-27 12:09:56:494 1028 eac Agent   * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2012-04-27 12:09:56:494 1028 eac Agent   * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2012-04-27 12:09:56:494 1028 eac Agent   * Search Scope = {Machine}
    2012-04-27 12:09:59:614 1028 eac Agent   * Added update {AE72CFDA-79BF-4168-94A7-86FBA87A2E2D}.100 to search result
    2012-04-27 12:09:59:614 1028 eac Agent   * Added update {23CE8B1C-744C-4D60-B1EC-49697E7E2EA1}.103 to search result
    2012-04-27 12:09:59:614 1028 eac Agent   * Found 2 updates and 69 categories in search; evaluated appl. rules of 630 out of 1464 deployed entities
    2012-04-27 12:09:59:614 1028 eac Agent *********
    2012-04-27 12:09:59:614 1028 eac Agent **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2012-04-27 12:09:59:614 1028 eac Agent *************
    2012-04-27 12:09:59:614 1028 eac Report REPORT EVENT: {02CC8159-5243-4046-A422-ABA8C28F3BBD} 2012-04-27 12:09:54:482-0700 1 161 101 {AE72CFDA-79BF-4168-94A7-86FBA87A2E2D} 100 80244019 AutomaticUpdatesWuApp Failure Content Download Error: Download failed.
    2012-04-27 12:09:59:630 1028 1484 AU >>##  RESUMED  ## AU: Search for updates [CallId = {4D1F29A1-EDC7-4CC9-904C-684BBFFC1870}]
    2012-04-27 12:09:59:630 1028 1484 AU   # 2 updates detected
    2012-04-27 12:09:59:630 1028 1484 AU #########
    2012-04-27 12:09:59:630 1028 1484 AU ##  END  ##  AU: Search for updates [CallId = {4D1F29A1-EDC7-4CC9-904C-684BBFFC1870}]
    2012-04-27 12:09:59:630 1028 1484 AU #############
    2012-04-27 12:09:59:630 1028 1484 AU Featured notifications is disabled.
    2012-04-27 12:09:59:630 1028 1484 AU Successfully wrote event for AU health state:0
    2012-04-27 12:09:59:630 1028 1484 AU Successfully wrote event for AU health state:0
    2012-04-27 12:09:59:661 1028 f2c AU Getting featured update notifications.  fIncludeDismissed = true
    2012-04-27 12:09:59:661 1028 f2c AU No featured updates available.
    2012-04-27 12:09:59:661 1028 eac Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
    2012-04-27 12:09:59:661 1028 eac Report WER Report sent: 7.5.7601.17514 0x80244019 AE72CFDA-79BF-4168-94A7-86FBA87A2E2D Download 101 Managed
    2012-04-27 12:09:59:661 1028 eac Report CWERReporter finishing event handling. (00000000)


    • Edited by lnd2011 Friday, April 27, 2012 7:19 PM
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  • Friday, April 27, 2012 9:13 PM
     
     
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    OK.....I think I figured out the problem.  When I installed it I had given it a content path of E:\WSUS.     E: drive already had the \UpdateServicesPackages and \WsusContent folders (under a root folder of E:\WSUS_Content)  that we had copied over from the original server we migrated from.    These two same folder names exist under E:\WSUS but are empty!    So.....I plan to MOVE (not copy) all the 52GB worth of updates from the \WsusContent folder to the other one of the same name that's empty.    Funny thing is Synchronizations in the WSUS console  show as having been run successfully daily for weeks.  So I wonder what in the heck it was synching from (and to)?

    Let me know if any of you WSUS gurus thinks I'm on the right track or not.   Thanks.

     
  • Sunday, April 29, 2012 2:15 PM
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    OK.....I think I figured out the problem.  When I installed it I had given it a content path of E:\WSUS.     E: drive already had the \UpdateServicesPackages and \WsusContent folders (under a root folder of E:\WSUS_Content)  that we had copied over from the original server we migrated from.    These two same folder names exist under E:\WSUS but are empty!    So.....I plan to MOVE (not copy) all the 52GB worth of updates from the \WsusContent folder to the other one of the same name that's empty.    Funny thing is Synchronizations in the WSUS console  show as having been run successfully daily for weeks.  So I wonder what in the heck it was synching from (and to)?

    Let me know if any of you WSUS gurus thinks I'm on the right track or not.   Thanks.

    This is all a manifestation of (improperly) "migrating" your WSUS server. So you copied the old content to the same folder tree, and then installed WSUS, but did not properly set the parameters during installation to match what you already had. So the actual content is in E:\WSUS_Content\WSUSContent and the server is looking in E:\WSUS\WSUSContent, and it's not there when the client attempts to download it -- thus the HTTP 404 errors (0x80244019).

    You have three options:

    You can point the WSUS server to the existing store with wsusutil movecontent E:\WSUS_Content move.log -skipcopy  -- but that probably won't work because when you copied the E:\WSUS_Content folder across the network you destroyed the ACLs in that folder tree that point to LOCAL accounts.

    MOVEing the content from E:\WSUS_Content\WSUSContent\* to E:\WSUS\WSUSContent may also be problematic, as depending on the OS and the remaining ACLs on those files, they may or may not inherit the correct permissions from the ~\WSUSContent folder.

    The better (safer) option, IMHO, would be to use ROBOCOPY to copy the ~\WSUSContent\* subfolders to E:\WSUS\WSUSContent, with the appropriate parameters to not retain old ACLs, which will ensure that the files inherit the correct ACLs from the E:\WSUS\WSUSContent folder. This is also a desirable option because since you report that the server has been "...run[ning] successfully ... for weeks." It's quite likely that there is VALID content in E:\WSUS\WSUSContent associated with the updates you have approved since the original migration.

    For future reference, to 'migrate' a WSUS server - install the new servers as a replica of the old and let WSUS do the replication.

    Lawrence Garvin, M.S., MCITP:EA, MCDBA, MCSA
    Microsoft MVP - Software Distribution (2005-2012)
    My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin


     
  • Sunday, April 29, 2012 2:16 PM
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    Funny thing is Synchronizations in the WSUS console  show as having been run successfully daily for weeks.  So I wonder what in the heck it was synching from (and to)?

    This is just a matter of not understanding the distinction between server synchronization and client download.

    Lawrence Garvin, M.S., MCITP:EA, MCDBA, MCSA
    Microsoft MVP - Software Distribution (2005-2012)
    My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin

     
  • Monday, April 30, 2012 9:55 PM
     
     
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    A CORRECTION:  We have a SAN, so all servers' disks (including this volume with the WSUS content) are on our SAN.   I had mistakenly thought the content was copied, but our SAN admin tells me he had simply unmapped a volume from the old WSUS server and remapped it to the new.   However, if I look at Security tab (NTFS perms) on \WSUSContent (the original one, not the empty one), or any subdir or file under that, I see this server's own name\Administrators with Full Control, and this server's own name\Users with Read.    I don't see the old server name mentioned anywhere here, which is good. 

    Also, you say:  It's quite likely that there is VALID content in E:\WSUS\WSUSContent associated with the updates you have approved since the original migration.  >>  NOPE...as I said, this is the one created during install... it's an empty folder.

    Also, today I notice the E:\WSUS_Content\WSUSContent\ folder has filled up the hard drive. (59.9GB used and 1MB free).  While on the original WSUS server where this data came from is still just using it's original 37GB !    My co-worker's theory is that the new WSUS server may be so screwed up/confused that it's downloading the same updates it already has (basically in duplicate?).      A Cleanup via Options did nothing to help this.        Is it still worth trying the robocopy?      Or should I robocopy (but not ACL's) over from the original working server?    Or just best to blow the content folder away, uninstall WSUS and reinstall fresh?



    • Edited by lnd2011 Monday, April 30, 2012 10:09 PM
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  • Tuesday, May 01, 2012 2:45 PM
     
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    Well, it was the end of the day so I chose the 2nd option.   (deleted E:\WsusContent altogether and then set robocopy to run after hours to copy the contents(but not ACL's) of E:\Wsus_Content over from the original working server, to E:\WSUS\WsusContent.  

    Anything I'd need to do at this point?  Or just test it?   

    Lawrence, I'd followed Microsoft's own migration documents to the letter, in which I didn't see anything about what you say to: "install the new servers as a replica of the old and let WSUS do the replication" - so without an official MS document on this process to make me confident (including how to then retire the old server and make the new one the primary), I guess if this doesn't work I'll forget migration and do the last option (delete the content folder, uninstall WSUS and reinstall fresh, and manually set up the new server to match the old)   Anyway, we only have a few target groups, and no special users created - except what install creates.  

    P.S.     I did a manual synch and one time got:    Event ID 364 - Content file download failed. Reason: Error calling [kernel32.dll]:CreateDirectory(e:\WSUS_Content\WsusContent\07) Source File: Destination File:     NOTE THAT THIS E:\WSUS_CONTENT FOLDER IS THE ONE THAT I HAD DELETED.   So I ran the wsusutil movecontent command and changed it to E:\WSUS\WsusContent which seemed to clear this up.   Now WsusHealth is reporting OK now. 

    Update 5/3   Updates appear to be working fine at this point (both via GPO and from a non-domain attached PC with manually entered WSUS registry entries).  but we've only done some initial testing. 
      Hopefully we're out of the woods but I'll give it some more time.






     
  • Tuesday, May 21, 2013 12:34 AM
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    Lawrence, I'd followed Microsoft's own migration documents to the letter, in which I didn't see anything about what you say to: "install the new servers as a replica of the old and let WSUS do the replication" - so without an official MS document on this process to make me confident (including how to then retire the old server and make the new one the primary), I guess if this doesn't work I'll forget migration and do the last option (delete the content folder, uninstall WSUS and reinstall fresh, and manually set up the new server to match the old)

    Using replication to migrate a WSUS server is community-driven methodology; it does not come from Microsoft.

    Unfortunately, because Microsoft is more interested in promoting the capabilities of migration "roles" from one Win2008 server to another, they've chosen to write this convoluted (and rarely successful) "Migration Guide" that includes a whole bunch of unnecessary manual steps that WSUS is already capable of doing fully automatically using built-in replication.

    Lawrence Garvin, M.S., MCITP:EA, MCDBA, MCSA
    SolarWinds Head Geek
    Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2013)
    My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin
    http://www.solarwinds.com/gotmicrosoft
    The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.